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12Bet Review

Lead Author: Alfred Holland
Last Update: 28/09/2023

Please note: This bookmaker cannot be recommended by us at the moment. Please choose an alternative from our best betting sites.

Formed back in 2007, Asian enterprise, 12Bet, is now one of the more established online betting sites around. The brand, run by Pacific Sea Invests, has offices around the world, including the Philippines, Isle of Man and the UK and has more than 300 members of staff.

🥇 12Bet
Rating 3.5 / 5.0
🎲 Total number of games 150+
💻 Software provider Microgaming, Red Tiger, MultiSlot
🎁 Welcome Bonus N.A.
⚖️Regulation
🏆 12BetPlay Here!
Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. GambleAware.

12Bet has garnered a lot of attention in recent years for its sponsorship of major sporting teams and events, having been the main sponsor of the likes of Sevilla FC, West Bromwich Albion FC, Birmingham City FC, Wigan Athletic FC, Hull City FC, amongst many others.

The European operations of the site are managed from the Isle of Man by TGP Europe Ltd, with the company fully-licensed and regulated by the United Kingdom Gambling Commission. This licence, along with other evidence that will be discussed in this 12Bet review, will show that this is a trustworthy site and certainly not an online scam.

Overview of Our Experiences

12Bet is a very simple website to use and is broken into two main sections: Sports and Casino, with the Casino made up of three main parts: slot games, video poker and table games. This makes it very easy to find your way around the site quickly and easily.

It must be said that the 12Bet casino has quite a small product offering currently, with 27 table games, 123 slots and nine video poker games. Their game selection is provided by the likes of Microgaming, MultiSlot and Red Tiger.

Company TGP Europe Ltd
Address 21a-23 Athol Street, Douglas, Isle of Man
Registration number 000-038898-R-319391-001
Regulation/license UKGC
Phone N/A
Email support@12Bet.co.uk
Live chat 24/7

As mentioned previously, this website is fully licensed by the UK Gambling Commission, meaning it is a safe and secure online site for British-based players to use. In order to have gained this licence, the company has proven to the commission that is able to pay out prizes, protects players data, has no criminal links and is committed to responsible gambling.

Customer support is available to players 24/7 at 12Bet, with users able to access the Live Chat function at any time on a tab on the right-hand side of the screen. Alternatively, players can also contact the company via email for less urgent queries and can even send any required documents by post if they wish.

12Bet Check: Scam or Not?

By boasting a full licence from the UK Gambling Commission, it is evident that 12Bet isn’t a scam site. Indeed, if the site were to mistreat players by either not paying out winning bets or “fixing” games, it would lose its licence and would no longer be able to operate in the UK legally.

What’s more, 12Bet is also secured with SSL encryption in order to protect player data, while the site has also proven that its games are fair and transparent by independent TST audits. Indeed, the casino games available all use random number generators (RNGs) to produce results, meaning that any given result is produced completely at random, with the neither the casino nor the software provider able to manipulate them, making the possibility of 12Bet scam close to zero.

This online bookmaker is also very popular in south-east Asia, although the site is prohibited to residents of China, Hong Kong, Singapore, Taiwan and some other countries were online gambling is typically restricted. A range of secure payment methods are available at the site, including MasterCard, Visa, Neteller and Skrill.

The long list of famous events and teams that 12Bet has sponsored also gives the site more credibility. As well as the sponsors mentioned in the introduction, the site has also been the official betting partner of Newcastle United FC, Arsenal FC and Leicester City FC.

Overview of the Offers from 12Bet

While this website doesn’t have a massive product offering, players can enjoy a reasonably sized online casino and a good selection of sports betting markets, including live events. The games available at 12Bet are all provided by trusted software providers, meaning players can enjoy a fun and secure gaming experience.

The Website of 12Bet
The Home Page of 12Bet The Games Selection at 12Bet

Online Casino

With less than 200 games available to players, the 12Bet casino is by no means a large online casino. It is, however, one that can be trusted, with games provided by the likes of reputable companies such as Microggaming, Red Tiger and MultiSlot.

Games are categorised into three sections on this site: slots, table games and video poker. There are some famous titles included in their game selection too, such as the record-breaking progressive jackpot game Mega Moolah, Jurassic World and Gun Smoke.

One of the most refreshing things about this site is how uncluttered it is. The casino page, for example, is very laid out simply with a search bar and game categories on the left-hand side, with two columns of game tiles running down the page. Other sites can be overwhelming, but that certainly isn’t the case here.

Unfortunately, there is currently no live casino product available at 12Bet. Live casinos are becoming increasingly popular at other online casinos with their attractive dealers helping to provide a more immersive casino experience to players, so it is a shame that this can’t be found at 12Bet. Nevertheless, a range of casino table games can be played virtually on the site, including Roulette, Blackjack, Baccarat and popular Asian game Mahjong Exchange.

Sports Betting

While the 12Bet online casino is quite bare in terms of products, the same can’t be said of the site’s sportsbook, which offers markets on over 30 sports, including niche sports like water polo, floorball and bandy, placing it among the top sports betting sites out there.

Markets are also available around the clock, with players also able to bet on live events – with users even able to fully or partially cash out bets before events have even finished. This is a hugely popular feature and gives players more control than ever over their bets.

12Bet Bonus: Check Out the Offer

Unfortunately, there is no 12Bet casino welcome bonus. It seems like most of the site’s attentions are on their sportsbook, and it is here you can pick up a welcome package in the form of a match bonus token up to £35.

The offer is essentially this: you will be awarded a bonus of up to £35 based on the lowest stake you place on your first six sports bets. So, in order to get the maximum bonus, you need to bet at least £35 six times before you are then awarded a £35 bonus. All the bets must be worth at least £10. If you were to bet £35 five times, but £10 once, you will then only get a £10 bonus – so make sure you’re tactical with your early bets on this site.

Deposit Bonus N.A.
Bonus Condition N.A.
Validity N.A.
Other promotions N.A.

Once you’ve placed your first six bets, you need to get in touch with customer service to ask for your free bet, which will then be awarded within 24 hours. Players should also note that single bets must be placed at odds of at least 2.0 (evens), and selections in combo bets must be at least 1.40 and horse racing bets do not qualify. Once awarded the 12Bet bonus must be used within five days. Also, no bonuses can be awarded when using Neteller or Skrill as your chosen payment method.

The good news with this sports bonus, though, is that bonus winnings aren’t subject to wagering requirements like most casino bonus offers (although only the winnings can be withdrawn and not the bonus amount itself). If you are looking for a generous welcome offer, we recommend you check out the Monster Casino bonus.

12Bet isn’t exactly rife with promotions but it does also offer Acca Protection on football bets of at least £5, with players receiving a bonus (of up to £50) if their acca is let down by only one team. Again, this bonus isn’t automatically triggered so you need to get in touch with customer service to claim this bonus. Each leg of the bet must also be at odds of 1.7 (7/10). Some other restrictions to note are that this can only be claimed once in every 24 hours per user, bets must be on at least five-fold bets and, again, the bonus must be used within five days.

Deposit and Payout at the Betting Site

When depositing at 12Bet, only four payment methods are available: debit/credit card (Visa or MasterCard), Neteller, Skrill and Skrill 1-Tap. This is a small, but trustworthy selection. Players must deposit a minimum of £10 when using debit or credit cards, or at least £20 when using Skrill or Neteller. A maximum of £5,000 can be deposited in a single transaction. Don’t forget, that if you deposit with Neteller or Skrill, you won’t be eligible for any bonuses or promotions.

Payment Options at 12Bet
Payment Options at 12Bet
Deposit options Visa, MasterCard, Skrill, Neteller
Minimum deposit £10
Fees None
Accepted currency GBP
Payout options Visa, MasterCard, Skrill, Neteller

The good news is that withdrawals can be made via the same method you deposited with. This is very reasonable. 12Bet doesn’t impose transaction fees on either deposits or withdrawals.

Security and Regulation

Having received a gambling licence from the United Kingdom Gambling Commission, players can be assured of an excellent level of security and safety, as well as a fair and transparent playing experience.

In order to obtain a UKGC licence, 12Bet has had to demonstrate that it is committed to promoting responsible gambling, it won’t target vulnerable players, it had the funds necessary to pay out all winners, it secures player data, it separates operational funds from player funds and, of course, has no links to criminality. Should the site breach any of these conditions, it would immediately lose its licence and would no longer be allowed to operate in the UK market.

The betting site also uses random number generators (RNGs) in order to produce results on games, meaning that nobody (including the casino nor the software provider) can control or manipulate the outcome of games. This means players can enjoy a transparent and fair gaming experience.

Furthermore, the site also makes use of 128-bit SSL encryption, provided by Thawte, in order to protect player data and privacy. The site’s Privacy Policy also stipulates that is will never share or sell your information to third parties.

Customer Support

One area in which 12Bet does well is its customer support. Live chat is available 24/7 and can be accessed from the ‘Chat’ tab on the far right of the screen at any time. For less urgent inquiries, customers are also able to email the company at support@12bet.uk, with responses usually provided within 24 hours.

Also, if you need to send documents for verification, you can do via either email or by posting to their mailing address in the British Virgin Islands. All forms of communication are very responsive, although their can be some language barrier issues as their customer service is based outside of the UK.

Usability of the Online Bookmaker

While it isn’t one of the most beautiful online betting sites around, 12Bet remains nice for customers to use due to the simple design of the site – with no overbearing banners and endless menus making the user experience confusing.

The limited number of casino games also makes navigating through them very easy, with players able to search for titles by name or scroll through the table games, slots, jackpot games and video poker games by selecting their game preference on the left of the page. The website is also very responsive across multiple devices.

12Bet App: Many Different Slots

There is currently no native 12Bet app for players to download, although this isn’t a big problem as the mobile version of the site is very easy to use and offers the same range of products available on the desktop site.

While there are many mobile casino apps offered by competitors, most players are happy to do without filling up more space on their phone with extra apps. So, with 12Bet already providing a very good mobile service, the lack of an app is not a great problem.

Conclusion: Simple Betting Site Makes Life Easy

If you’re looking for all the slot games in the world and endless promotions when you’re weighing up online casinos, this 12Bet review reveals that it isn’t for you – better check our list of the best gambling sites and pick a winner. But if you like the simple life, where things are uncluttered and easy to use, then this betting site might just do the job.

There are only around 150 casino games available and there isn’t a casino bonus, but if you like to dabble in sports as well, there’s plenty to keep you entertained. This site is also very safe to use, with round-the-clock customer care on hand to help and works well across multiple devices. There may be no thrills, but 12Bet offers a sturdy online casino experience.

Alfred Holland, Casino & Payment Editor at Scams.info

Alfred Holland

Casino & Payment Editor at Scams.info

Alfie, hailing from a small town, had his horizons expanded when he set off to uni in the city. There he stumbled upon online casinos, marveling at how well the casino atmosphere transitioned to his laptop. He enjoys putting money on his beloved team Liverpool, but his one true love remains live casino games. 

My favourite part of the job is getting to help others discover online casinos and imparting any wisdom that I can.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.

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