BestCasino Review

Please note: This online casino is not available anymore. Please choose an alternative from our best online casinos. 

The UK operations have been temporarily put on hold. However, a new version of the site will be launched soon. In the meantime, we will do a BestCasino review of the the international site so that when the UK version is up and running you will know what to expect. Generally, the European and UK sites do not differ greatly so it’s still worth taking a look at what is on offer.

🥇 BestCasino	BestCasino
⭐Rating	3.0 / 5.0
🎲 Total number of games	150+
💻 Software provider	NetEnt
🎁 Welcome Bonus	–
⚖️Regulation	UK Gambling Comission
🏆 BestCasino	Play Here!

Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. GambleAware.

If you are reading this from almost anywhere else in Europe, you should have no trouble accessing the site. There are still some countries which are restricted, and you can find this list in the terms and conditions: Afghanistan, Albania, Algeria, & many more.

Overview of Our Experiences

So, taking a look at the international version of the site, it is pretty basic. The site is attractive enough and certainly easy to use if you’re just wanting to jump straight into the game selection. The operator has chosen to leave out some of the extras that other sites provide, such as a backstory in the About Me section, or an FAQs page. This shouldn’t affect your gameplay, but it does change the overall feel of the page. This site is simply focused purely on the games, rather than the overall user experience.

Perhaps this isn’t too surprising, as this is a very small casino. There are only 150 games on offer, which is really a very small amount in comparison to most online casinos. Having said that, this operator still tries to give you some variety within that small selection. As well as slots, there are a small amount of table games and live casino games. We will take a close look at the game selection further on in this review.

BestCasino Check: Scam or Not?

The most important factor to consider when you are choosing a new place to gamble online is, of course, the legality of the site. There are, unfortunately, a lot of scams online so you want to make sure that the casino you choose is running legally. The requirements for a legal site depend very much on which country you are in as some countries require specific licences.

During our BestCasino review, we saw that this operator holds licences from two regulating organisations, the UK Gambling Commission and the Malta Gaming Authority. Both of these are well-respected authorities in charge of regulating casinos. When the UK version of this site is launched again, the UKGC licence is particularly important to show, that there is no BestCasino scam going on. Any casino operating in the UK must hold a UKGC licence, whether it is online or land-based. Without this licence, the casino is not operating legally, and we cannot recommend you play there. By clicking on the UKGC logo in the site’s footer you can get more details about the licence. Here, you can see that the licence is still active, so everything is already in place for when the site is relaunched. Knowing this, we can for sure say that there is no BestCasino scam going on here!

Overview of the Offers from BestCasino

An important factor to note is that this is a NetEnt casino. This means that all of the games on this site come from the software developer NetEnt. On the whole, we always think that variety is a big plus when it comes to game selection, and the more options you have the better. Many people have favourite providers and you won’t find any games from them here, unless your favourite is NetEnt. Other people are new to the industry and would benefit from trying out various providers, which is also not possible here. Having said that, NetEnt is generally accepted to be one of the biggest and best providers out there. It is responsible for incredibly popular games such as Starburst and Gonzo’s Quest. If you are only going to have games from one developer on a site, NetEnt is an excellent choice.

The Website of BestCasino

Online Casino

So, we know that the game selection is pretty small at this casino, but let’s have a look at exactly what is on offer. As is nearly always the case, slot games make up the majority of the games. There are over 120 slot games from NetEnt here, but that does not mean that they are all the same. For example, NetEnt takes a new approach to slot paylines and mixes it up in some games by using cluster pays instead. Rather than needing a matching line straight across the drums to win, cluster pay games allow you to win with adjacent reel tiles – clusters. Try the game Aloha if you’re interested in checking out this feature.

If you are looking for a slot game with some additional excitement, you can also try one of the five jackpot slot games. As well as allowing you to win with paylines, jackpot slots (also known as progressive slots) give you the chance to win a jackpot as well. The game is linked across all hosting casinos and the jackpot increases every time someone plays without winning it, so it usually increases pretty quickly and often goes up into the millions!

Some people prefer to stick with the traditional casino games known as table games. There are several options on offer here including blackjack, baccarat, poker, roulette, and punto banco. There is also a separate category for video poker. This differs quite a bit from the classic online poker. Video poker might look outdated, but it is typically a faster game with a higher payout rate. The main difference is that you play against the computer rather than other players, so it lacks that human interaction.

Live casino games are becoming exceedingly popular. BestCasino does have a live casino suite but it currently only features two games: blackjack and roulette. This is a disappointing selection as a lot of people really enjoy the more immersive experience of live casino games. We can only hope that the relaunch of the UK site will also bring more live games. In the meantime, you can always check out our favourite live casinos for 2024.

BestCasino Bonus: Check Out the Offer

Most online casinos will offer you a welcome bonus as an incentive to register with them. These promotions usually take the form of bonus money or spins and can sound like really great deals. However, in reality you should be very careful before signing up to any promotions because they often come with stringent conditions attached to them. It is always worth taking the time to read the terms and conditions to make that the bonus is really going to be beneficial to you once you have met all of the requirements.

The BestCasino bonus is, of course, not available to UK players at the moment. We will take a look at it anyway as once the UK site is relaunched it is likely that the bonus will look quite similar to the European bonus. If you would like to see some welcome bonuses which are currently available to UK players then you can try our list of the best casino welcome offers.

The welcome bonus offers to match your first deposit 100% up to 50€, as long as the deposit is at least 20€. For example, if you deposit 30€ then you will have 60€ with which to play. You will also get 100 free spins added to your account the next day which must be claimed within 3 days. These spins can be used on the following games: Starburst, Aloha: Cluster Pays, Gonzo’s Quest, Jack and the Beanstalk, Warlords, Mega Joker, and Fairytale Legends: Red Riding Hood.

That all sounds simple enough, but this is where the terms and conditions come in. What is really important to understand is that bonus funds – as in the funds given to you by the casino as your bonus – are not treated in the same way as the funds you deposit yourself. BestCasino bonus funds cannot be withdrawn until they have been wagered a certain amount. In this case, the bonus funds must be wagered 50x before they can be converted into withdrawable cash. This is a much higher wagering requirement than we would usually expect to see for a welcome bonus. 35x is a more reasonable requirement. In addition to the high wagering requirement, you are only given 14 days to meet it before your bonus funds expire. You should work out whether or not that is a reasonable amount for you to wager within the timeframe. If it is a lot more than you would usually play, this might not be a good deal for you.

Similarly, the free spins also have a wagering requirement attached to them. Any winnings from you free spins must be wagered 35x in order to be converted into withdrawable funds. This must also be achieved within 14 days.

Deposit and Payout at the Casino

Gambling online obviously requires numerous financial transactions. Therefore, you want to know that there is a payment method with which you feel comfortable, so that you can deposit and withdraw your funds without worrying about if they are being treated correctly. Many people like to use PayPal which is not an option with this operator. If this is important to you, you can always try our favourite PayPal casinos instead.

Payment Options of BestCasino

Deposit options	Visa, MasterCard, Neteller, Skrill, Trustly, bank transfer.
Minimum deposit	10 €
Fees	None
Accepted currency	EUR
Payout options	Visa, MasterCard, Neteller, Skrill, Trustly, bank transfer.

There are still enough well-known payment options available at this casino that you shouldn’t have any doubts about their validity. For both depositing and withdrawing you funds you can use any of the following options: Visa, MasterCard, bank transfer, Neteller, Skrill, or Trustly. It is great to see a couple of major credit cards there, but many people do prefer the ease of using e-wallets.

Security and Regulation

As we have discussed, if you are at all concerned about the security or legitimacy of an online casino then checking it has the correct licences is the best thing you can do. You should feel comfortable with whichever casino you choose to use, and if you have any questions then it is worth talking to the customer support to get some answers before you invest any money.

You can also have a look at who else is affiliated with the casino. Some casinos have large, well-respected companies as partners, and this is always reassuring to see as you know that they will have done their research too. For example, the fact that all of the payment methods here are by trusted organisations is reassuring as you can be sure that your money is being looked after.

Customer Support

It is not unusual to have some questions that need answered when you start gambling at a new casino. Every site is different, so it makes sense that you might want some aspects of it clarified. It is important that there are people you can contact when this is the case. This site actually has numerous ways to get in touch with the customer support team if you do run into any trouble, which is great.

First of all, there is actually a telephone number to call if you have queries. This is quite unusual these days as most interactions with support staff are now done online at most casinos. A lot of people still like to be able to speak to a person directly though, so we think that it’s great that BestCasino still has this as an option.

There is also an email address that you can use. This will mean waiting for a reply so if you have an urgent question then this may not be the best option. However, it does mean that if you need help outside of the opening hours then you can still send an email, and someone will get back to you when the helplines are open again.

The final option is the live chat feature. This is a really great option as it lets you speak to someone directly and ask any follow-up questions you might have too. The downside is that the live chat is only available between 10am and 8pm, so if you are playing outside of these hours then you might have to rely on the email option instead.

It is a shame that this site has opted not to have an FAQs section as this is usually very helpful and allows people ton get answers to the more common questions without having to wait for an answer from customer support.

Usability of the Online Casino

As we mentioned at the beginning, this is a fairly sparse site. It has everything that you need to gamble online but has not bothered with some of the additional pages that some sites have. If you just want somewhere to gamble online and you’re happy that it provides the basics then that’s fine, but we think that it does lack some of the sections that just add to the overall customer experience. Having said that, the site is easy enough to navigate since there isn’t much on it. It is also surprisingly attractive too, with a sweet graphic at the top of the page and a black, white and grey theme throughout.

BestCasino App: Many Different Slots

There isn’t actually a BestCasino app for you to download from the app store. Many casinos are now moving away from downloadable apps as they take time to download and then space on your phone. Instead, the site has been optimised for phones and tablets instead, so you can play online from your device without any trouble. The graphics look just as good and nearly all of the games are still available. The layout is very similar to the desktop version too, so you shouldn’t have any problems switching between the two.

If you often find yourself playing on your phone instead of your laptop, why not have a look at our other recommended mobile casinos where you should be able to find the best casino games for Android among other things.

Conclusion: Small Online Casino with Simple Site

Let’s conclude our BestCasino review. While we don’t have any huge criticisms of this site, there isn’t a massive amount to recommend it either. For one thing, it is a very small casino, with only around 150 games. This is a really tiny game selection and while we appreciate that it has still tried to fit some variety into that small amount, we can’t help but wonder if it might not have been better off focussing solely on slot games instead. With fewer than 20 table games, and only 2 live casino games, these highlight what is lacking rather than adding a whole lot to the selection.

The practical components for a decent casino are all there. There are numerous payment options to choose from, the customer support staff are helpful, and the licences are ready and waiting for when the UK site is relaunched. The current welcome bonus is rather tight, with a high wagering requirement. All in all, if you are looking for a place to simply play NetEnt games then this casino is just fine, but it won’t go on our list of favourite online casinos.

Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.