BETDAQ Casino Review
BETDAQ is the trading name of the Global Betting Exchange Alderney Limited (GBEA). It was founded in 2000 by Irish businessman Dermot Desmond as part of the Global Betting Exchange group of companies. Desmond made his name as a stockbroker and as an investor with some of his previous deals and businesses including the private equity firm International Investment & Underwriting (IIU) and the London City Airport, which he purchased in 1995. The company was sold to Ladbrokes for ā¬30 million in 2013.
š„ BETDAQ | BETDAQ |
⭐Rating | 2.0 / 5.0 |
ā½ Sports Betting | Huge Variety of Options |
š» In-Play Markets | Multi Live Betting Opportunities |
š Welcome Bonus | Up to Ā£1000 Cashback |
āļøRegulation | UK Gambling Commission |
š BETDAQ | Play Here! |
In BETDAQ, which began trading in 2001, Desmond has created the second largest betting exchange, with an estimated 7% of the global market share. It primarily allows its users to place bets on international sporting events and leagues. The site processes Ā£75 million worth of sports bets every single week, according to BETDAQ’s own figures. In 2018, it processed 18 billion orders annually.
However, it also offers an online casino platform. BETDAQ users can play a small selection of games including slots, arcade games, and virtual sports games. You can read our full review of the online casino below to find out more.
Overview of Our Review Experiences
BETDAQ’s online casino gaming experience is a secondary part of its business, with the international sports betting being its primary offering. However, this doesn’t mean that it has created its online casino in a half-hearted fashion. It offers a small selection of games when compared to its other competitors. But it has chosen a handful of the best and most popular gambling titles available, making up for the lack of quantity in the quality of these games.
Company: | BETDAQ |
Address: | Suite 6, Atlantic Suites, Europort Avenue, Gibraltar |
Registration number: | 46808 |
Regulation/license: | UKGC/GGC |
Phone: | 0870 1781 021 |
eMail: | helpdesk@betdaq.com |
Live Chat: | yes, Mon-Fri, 9AM – 8:30PM |
There are several types of games offered by BETDAQ, and there are 81 games offered in total. These include table games based on classic casino game experiences that you may find in land-based establishments, slot games including slots based on popular television shows and movies, jackpot games which offer especially substantial payouts, and virtual sports which let players participate in virtual versions of traditional sports like horse racing.
BETDAQ Casino: Scam or Not?
The BETDAQ casino is not a scam. Owned by Ladbrokes, is licensed under the United Kingdom Gambling Commission (UKGC), which is the online gambling regulator for operators that serve players in Great Britain. The UKGC ensures that any gambling operator, including online casinos, sports betting, and bingo providers, conducts what it’s doing in a fair and responsible manner. Therefore, it can be seen as a reputable online operator.
BETDAQ also holds a license from the Gibraltar Gambling Commission (GBC) which regulates Gibraltar-based casino providers. BETDAQ, despite having its registered in St. Anne, Alderney, which is in the Channel Islands, has its headquarters in Gibraltar. As such, it’s incredibly positive that it holds a license from its local regulator. It’s also worth noting that Ladbrokes, which is the parent company, is also part of the Gibraltar Betting and Gaming Association which is a consortium of Gibraltar-based gambling companies. The association is focused on offering safe, fair and competitive gambling experiences and high standards for customers. This suggests that Ladbrokes – and BETDAQ by extension – is recognised by the rest of the industry as a leading gambling provider.
Overview of the Offers from BETDAQ Casino
As mentioned, it offers 81 games in total. While it may not have a massive variety of games, the genres it does have are more than enough to cater to all gambling fans and casino game players with different tastes.
BETDAQ’s online casino games are provided by a range of reputable software developers, like IGT, which is a leading creator of products featuring high-quality graphics of its titles. Another provider of its games is Playtech, which is the world’s largest supplier of online gaming and sports betting software.
Online Casino
It features classic table games such as blackjack, which lets players play the well-loved game of 21 against the computer-based dealer. There’s also 3D Roulette which provides a realistic roulette atmosphere albeit through the computer. Another game includes 3 Card Brag which combines two classic table games into one, allowing players to compete against the dealer, play for a bonus, or even do both at the same time.
It offers 29 different slot games to enjoy too, each with detailed reels and some of them are themed, branded tie-ins. For example, there’s the Family Guy slot game which puts the characters of the comedy family, including Peter, Stewie, and Lois, on the reels. Or there’s Wonder Woman which is a 50-line slot that makes players feel like a slot gaming superhero! Other slots include the sparkling Bejeweled 2, the reality show glitz of Britain’s Got Talent Superstar, and the Aztec entertainment of Amazon Wild. Additionally, BETDAQ players can engage in virtual sports. There are just two on offer, including Virtual Dogs which features virtual dog racing and Virtual Horses which allows you to engage in horse racing 24/7.
Sports Betting
BETDAQ may have a reasonable list of online casino games, but its main focus is on sports betting, of which it offers a substantial list of sports to place bets on. Some of the sports on which BETDAQ users can place bets include horse racing, American football, cricket, tennis, rugby union, ice hockey, mixed martial arts, snooker, boxing, and baseball. Users can even place bets on virtual sports, including virtual football games and virtual horse racing.
In football (soccer), BETDAQ users have the opportunity to bet on a range of leagues. These include English football leagues and teams, Spanish football teams, German teams, Scottish teams, Dutch teams, Danish teams, Czech teams, and even football teams based in South Africa. High profile competitions including the FIFA World Cup, the UEFA Champions League, and the UEFA Europa League are all available for betting too. Users can place bets on whether a team will win, or lose or whether the match will simply conclude in a draw instead.
In American football, users can take it one further. Not just placing money on who will win, lose, or draw the game, but whether a team will score a touchdown in a specific quarter as well.
BETDAQ Bonus: Check Out the Offer
To entice users and encourage them to play more, BETDAQ offers a variety of different bonuses and offers. These offers change regularly meaning that there is added incentive to keep checking out the promotions that this Ladbrokes-owned online casino has on offer.
A major promotion that BETDAQ is running at the moment is that when you place a bet of Ā£10, you will get Ā£30 to spend on casino games. This bonus can be used on any of the 81 games, the promotional page explains. While a top casino bonus is usually only available to new players, this BETDAQ offer is available to all customers.
Deposit Bonus: | N.A. |
Bonus Condition: | N.A. |
Validity: | N.A. |
Other promotions: | N.A. |
While this appears to be the only promotion that is currently running for its online casino, it does have a variety of bonuses and promotions for its sports betting too. For example, you can place a bet of Ā£10 and get a free Ā£10 if your first virtual bet is a loser. New customers can also receive their first month’s commission back as cash of up to Ā£1,000 and this is available as withdrawable funds.
Deposits and Payouts at the Casino
Speaking of winnings and promotions, it’s important to detail the deposits and payouts at BETDAQ. The BETDAQ online casino allows you to deposit money using a variety of methods. Though it only accepts UK and Irish-issued debit cards, including Visa debit cards, Visa Electron, and MasterCard debit cards. Skrill, Moneybookers and NETeller payment methods are also accepted. PayPal is accepted too, as well as bank transfers. The currencies that it accepts are GBP, USD, EUR and SGP.
Payment Options of BETDAQ | |
---|---|
Deposit options: | PayPal, Neteller, Skrill, Bank transfers |
Minimum deposit : | Ā£10 |
Fees: | N/A |
Accepted currency: | USD, GBP, EUR, SGP |
Payout options: | PayPal, Neteller, Skrill, Bank transfers |
Payouts for all methods are totally free, however, there are varying times for how long a payout may take. Debit cards take two to five days to process, while Skrill and PayPal payouts can be processed within just 24 hours. Likewise, a bank transfer will take 1-5 days.
Security and Regulation
As an online casino that is licensed by the UK and Gibraltar gambling commissions is one that must take the proper steps in order to ensure proper security for its players and customers. BETDAQ itself says that it feels that security is “paramount” and that it takes several steps to make sure that the data of its players is kept safe.
To this effect, it uses PaymentTrust and Allied Irish Bank plc as its secure payment processing provider (banks, in turn, must be authorised by the industry security regulator). Moreover, BETDAQ uses the 1024 bit VeriSign SSL Certificates and it says that it carries out “ongoing” reviews of these security certificates to ensure that the technology that it is using is doing what it should be when it comes to keeping player data safe.
BETDAQ is also attached to responsible gaming bodies such as GambleAware. This suggests that it understands its responsibility when it comes to the well-being of its players.
Customer Support
Customer support is paramount for any online casino or betting provider, but especially one as big as this. BETDAQ was responsible for billions of sports bets being processed throughout 2018 and as to be expected, some players are going to need a bit of extra help due to technical difficulties on BETDAQ’s end or simply just because. For this, it does offer a live chat service in which its representatives can answer players’ questions as they come in, however it is not available at all times of the day. Players can also submit a question to the BETDAQ support team, allowing the team to get back to the player via their contact details. This isn’t ideal if you need a quick response but should ensure that your query is followed up on. Alternatively, players can make a phone call, or they can use the feedback box to leave a suggestion or comments on what the online casino and sports betting provider can improve upon.
On top of this, BETDAQ does operate an FAQ (frequently asked questions) database in which you can type in something you need help with and find pre-written answers. There are answers on how it keeps players secure, what payment methods are available, how players can find their history and more.
Usability of the Online Casino
It is fairly easy to navigate around the BETDAQ site. When you go to the website you can click the tab that takes you to the casino page specifically. From there, you are able to select which type of games it is that you would like to play, choosing from table games, slots, jackpot games and more. At the top of the page, BETDAQ displays its latest leading offer, helping you to get the best bonus even before you start playing.
It’s not too difficult to find what it is that you’re looking for and with 81 games on offer in total, you’re unlikely to get lost. But those who are new to online casino gaming may not be enticed as the descriptions for the games on offer do not explain themselves well enough. Those who have never played these games or logged onto BETDAQ before may, therefore, be confused.
BETDAQ Casino App
BETDAQ does already operate an app for its betting exchange service. The app, which was developed by Ladbrokes (specifically the Ladbrokes Mobile Development team) lets users make exchange bets and place bets as you may expect. people looking for online casino apps will need to look elsewhere.
BETDAQ does offer a mobile site and you can access its games in this way. Instead, the brief descriptions are removed and there are just large icons that represent the games (these include the logo for each game). The categories for different games, including slots, virtual sports, a selection of the newest games added to BETDAQ and top games (the most popular games) are also at the top of the page and easy to reach/easy to navigate to. But, it seems like an oversight that there isn’t a category for “all” games as there is on the desktop version of the site.
Conclusion: Small But Solid Choice
BETDAQ hasn’t been known as one of the industry’s leading online casinos, but it has steadily tried to change that perception. Its list of games has increased over time and it is positive to see that the operator now features popular, branded games from some of the industry’s leading game developers. With the backing of Ladbrokes, its parent company, there is little doubt that BETDAQ will be able to strike more deals with other game developers in future to bolster that list of 81 games even more.
The deposit and payout methods are especially praise-worthy, with PayPal support standing out the most. This shows that BETDAQ is well-equipped to let international players engage with its games, as well as those who prefer to store their money on digital platforms rather than making bank transfers. It also helps to reduce the payout time, which is always a bonus.
There are some clear areas for improvement, though. In particular, BETDAQ could improve its customer support as some players will feel let down by the level of customer service that they’ve received and issues that they’ve faced even after they’ve spoken to a customer representative. The lack of a mobile app is also a glaring oversight, especially considering that a betting app already exists. So, it can make things a lot better but it’s a relatively solid start at the moment.
Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.
-
BeGambleAware
Free and Confidential Advice
-
GamCare
Free Support Helpline
-
GAMSTOP
Free Self-Exclusion Service