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Casino Cruise Review

Lead Author: Nicholas Crouch
Last Update: 21/06/2024

⛔ We regret to inform you that this online casino is no longer available for UK players! If you want to play real money games, please choose an alternative from our list of best online casinos!

Since it was founded in 2014, Casino Cruise has proven that it is among the most trusted and reliable casinos. Our Casino Cruise review will introduce you to its top-of-the-line features and will debunk any doubts that it might be a scam. Visit the platform and experience a plethora of games in a fair and transparent environment.

Our Casino Experiences at a Glance

Advantages of Casino Cruise

  • Rich Game Collection
  • Mobile-Friendly Platform
  • Top-Tier Security Features
  • Superb Live Dealer Lobby
Rating 4.5/5.0
Casino in the test
Licence UK Gambling Commission
Facts
  • 🎲 Total number of games: 1500+
  • 💻 Software provider: NetEnt
  • 💳 RTP Rate: 97.00%
Legality Attention: not available for players in the UK
🎁 Welcome Bonus
Bonus N.A.
Link to casino page Play Here!
Terms Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. GambleAware.
Top Slots Demo available!
Book of Dead Book of Dead demo game
9 Pots of Gold 9 Pots of Gold demo game
Twin Spin Twin Spin demo game

And 1300+ more slot games

Safety
Games and data security checked by
Software Providers
Most famous game developers
Payment Methods
Exceptions Attention: Only certain services count towards the bonus
Most popular payment services
Learn more about payments Read more
Payout Times
Limits and important information Casino Cruise’s payout rates are in line with industry standards. Please note that paysafecard withdrawals are not possible.
Casino Cruise Casino Payout Details
  • Respected Payment Options
  • Secure Money Transactions
  • Swift Payout Speed
Learn more about payouts Read more
RTP Rate
Monthly Payout Ratio High, 96.00% on Average
Checked by iTech Labs
Learn more about the payout ratio Read more
Customer Support Options
Chat from 07:00-23:00 Email, Chat, Phone
Available languages English, Finnish, German, Spanish, Norwegian
Secure link to Casino Cruise Casino site Visit Casino!

Because the company is still relatively new, it is only to be expected that people may question the trustworthiness and Casino Cruise security in comparison to the more established names. In this Casino Cruise review, we will be seeing how it is as safe as the more well-known casinos and is not a scam by all means.

Overview of Our Experience – Is Casino Cruise Safe?

The first thing that became clear upon entering the site was how attractive it was visually. However, it’s important that the experience is as good as the look of the casino. Starting off with our gaming experience, we were impressed. There were great variations of games on offer, from slots, tables and jackpots to play, to a very decent live dealer platform. The games on offer were from the best providers around and we had access to a plethora of top-rated products.

✔️ Company Genesis Global Limited
✔️ Address 28, GB Buildings, Level 3, Watar Street Ta’ Xbiex, XBX 1301
✔️ Registration number 45325
✔️ Regulation/licence UKGC, MGA
✔️ Phone 08001700881
✔️ Email support@casinocruise.com
✔️ Live Chat Yes, 24/7

Games aside, we then checked out the other areas of the site. The first thing to mention is that it was very easy to find our way around when looking for areas such as depositing and customer service. When we looked at all the banking options available, we were very pleasantly surprised as it had far more payments than many competitive casinos.

Also, the Customer Service department was great. The FAQs were easy to find and the whole experience was definitely on par with some of the more well-known brands out there. As a casino that offers such an experience and has a Casino Cruise licence in place, such as the UKGC, this is definitely a contender.

You’ll also notice that the site is part of the Genesis Global Ltd. family. This company owns and operates a number of stellar casino sites. So, if you’re looking for something different, you could hop over to see our sister-site Genesis review or Spinit review.

Casino Cruise Check: Scam or Not?

It’s very difficult for younger start-ups to face off against the older brands because they first have to prove that not only are they as good, but the Casino Cruise security is on par as well. We can see that there is no scam here simply by the fact that it is regulated by both the Malta Gaming Authority, as well as the highly reputed and very strict UK Gambling Commission.

This in itself proves it is completely trustworthy and safe to play in regulated countries. There are certain countries that aren’t protected, such as France, Israel and the United States, so be sure to check out your country before playing.

Five pointers that the Casino Cruise safety is nothing to worry about:

  • Casino Cruise Licence from the UKGC – 45235
  • Most Recent HTML5 Security in Place
  • Regular eCOGRA Audits and Verifications
  • Active and State-of-the-Art SSL Protocols
  • Strong Responsible Gambling Commitment

As well as the top Casino Cruise licence, this is an operator that offers games from the very best providers on the market, including NetEnt, which has a quality reputation that wouldn’t be linked to any scam sites.

Moreover, we can see that it has several trust logos attached to its site, such as IBAS and RNG Certified, and is also linked to the responsible gambling authorities GambleAware and Gamblers Anonymous. Currently, this isn’t a PayPal Casino, although it does have a host of trustworthy payment methods such as paysafecard and Trustly.

Casino Cruise Bonus Offer – Check Out the Promotions

The Casino Cruise bonus that welcomes you to the site is actually more like a welcome package than a welcome bonus and appears exceedingly generous compared to other online casino bonuses. When you join the casino and make your very first deposit, you will be rewarded with a 100% bonus of up to £100, with 200 free spins also thrown into the mix.

🎁 Deposit Bonus N.A.
🎁 Bonus Condition N.A.
🎁 Validity N.A.
🎁 Other promotions N.A.

Clearly, the bonus money on offer is generous, but you need to focus on the terms and conditions attached to decide whether you accept all four bonuses available. The bonus itself is subject to quite a large 40-times wagering requirement. If you claim the whole £100 bonus, you have a lot of playing.

Furthermore, the requirements must be met within 14 days or else they will expire. Also, you need to be aware that making your first deposits with Neteller or Skrill will mean you aren’t eligible to claim the welcome bonus at all.

Finally, the free spins are to be played on 9 Pots of Gold only and are only available for 24 hours, so use them or lose them. In terms of a welcome bonus, this really does look impressive, however, the terms are quite tough, so be prepared to work for your money. For something with lower wagering requirements, check out the PartyCasino bonus.

Overview of the Offers from Casino Cruise

With well over 1000 games available from the best providers around, it’s hard to believe that Casino Cruise is such a new operator. You can choose to play from hundreds of slot titles – classic and new; there are table games a plenty and an amazing live casino powered by the award-winning live dealer provider, Evolution.

Online Casino

Casino Cruise’s game selection is nothing short of excellent. It has more than 1200 games on offer, with over 1000 of these being slot games. Their impressive slot catalogue consists of games from NetEnt, Microgaming, Play ‘n Go and NextGen, to name but a few. You can choose from popular branded games, such as Guns ‘N Roses, to classic Irish treasures like Irish Gold. As well as this, there are jackpot games, such as Hall of Gods, and the millionaire-making, Mega Fortune.

Slots aside, another very impressive area is the table games selection the online casino has on offer. There are in excess of over 20 roulette games, with variations such as Cloud Quest Roulette and Roulette Pro on offer. There are also more than 25 blackjack tables to be found, including the ever-popular Double Exposure, as well as Multi-Hand Vegas Downtown.

The Website of Casino Cruise
Casino Cruise Home Thumb
Casino Cruise Games Thumb

Besides, the video poker selection is incredible, with over 50 games on offer, from the classic Deuces Wild to the exciting Louisiana Double. As well as this, there are other table games to choose from, like Red Dog, baccarat, Casino Hold’em, Caribbean Stud, Punto Banco, Oasis Poker and many, many more.

The Casino Cruise live casino is hosted by the award-winning software by Evolution. Here you will find an incredible selection of games such as roulette, with variations like Immersive, French and Auto to choose from; blackjack, baccarat, both Regular and VIP variants, as well as the exciting Dream Catcher. You will find these games are also listed in our Luxury Casino review on this page. Alongside the Evolution offerings, there are also some great NetEnt live games adding to the experience even more.

Deposits and Withdrawals at the Casino Cruise

When you go to the banking options in this online casino, you’ll be overwhelmed with the number of options on offer here. You can choose to make your deposits via Abaqoos, AGMO, Visa Electron, Maestro, Payz, Neteller, paysafecard, Poli, Skrill, Trusty, etc. It is important to point out that Casino Cruise is also a Pay by Mobile casino and players have the options to make quick and safe deposits.

The general minimum deposit is £10, although Euteller has a £2 minimum deposit; Skrill and eKonto have a £5 minimum deposit and Todito has a £50 minimum deposit. The maximum deposits for most varieties, but range between £500 and £50,000. The operator is also one of the many pay by SMS casino and one of the new Jeton casinos which are especially convenient for fast and easy transactions.

💳 Deposit options Visa electron, Maestro, Payz, INSTADEBIT, Neteller, paysafecard, Poli, Skrill, Trustly, WebMoney, eKonto, ePay, Euteller, Lobanet, Moneta
💳 Minimum deposit £10
💳 Fees None
💳 Accepted currency AUD, CAD, CZK, DEK, EUR, NOK, PLZ, RUB, SAR, SEK, CHF, GBP, USD
💳 Payout options Visa Electron, Maestro, Payz, INSTADEBIT, Neteller, paysafecard, Poli, Skrill, Trustly, WebMoney, eKonto, ePay, Euteller, Lobanet, Moneta

When withdrawing, you can generally use all the same methods as you can for depositing, which makes this a great Payz casino option. The minimum withdrawal is £10 for most methods, although a handful have smaller limits. However Eps has a hefty £100 minimum withdrawal and Skrill has an even larger £250 minimum withdrawal. The casino also stipulates that there is a maximum withdrawal of £5,500 at one time, with a max of £5,500 a week or £22,000 per month.

However, this is higher for VIPs who can withdraw up to £50,000 each month. The casino also stipulates that it can split withdrawal requests of £100,000 or more into 10-monthly instalments – although again, this is higher for VIPs. In general, most withdrawals are given processing times of 1 to 7 working days, although Multibanco, Nordea and PRZELEWY24 are all instant.

Security and Regulation

As previously mentioned in our Casino Cruise review, the platform holds its gambling licenses with both the MGA and the UKGC, allowing it to be played legally in many countries throughout the world. It has also taken other steps to ensure that it is completely secure.

The website software, GoDaddy Secure, also elevates the Casino Cruise security and makes it completely immune to hacker attacks. The site also uses the latest 256-bit encryption technology to ensure that it is completely safe from being hacked. In addition, eCOGRA audits the safety of all the games at Cruise Casino, and the fairness and trustworthiness of the games and RNG on the site are tested by the third-party TST Labs.

On top of this, the Casino Cruise safety adheres to all responsible gambling legislation, allowing you to limit your spending or self-exclude if needed. It is clear that when it comes to security and regulation, the online casino has taken every step possible to ensure your personal and financial data is totally safe, and that you are playing in a fair, honest and trustworthy environment.

Customer Support

Working Hours: 24/7
Phone Number: 0800-170-0881
Live Chat: 24/7
Email: support@casinocruise.com

The Casino Cruise Customer Service team are very keen to make sure all the customers on its watch are kept completely happy, and they do succeed. The casino provides assistance 24/7 and you are able to contact them in a variety of ways. Like many sites, this casino has an open-all-hours live chat, which is a very popular way of contacting the team for immediate assistance.

Moreover, it offers several free phone telephone lines for different regions, as well as a great call-back service if you need it. There’s also the option to send an email if you don’t mind waiting for a few hours for a response. We found the agents to be quick and helpful and were completely happy with the service we received.

If you want to check out the FAQ section before you request help from the agents, then it’s very easy to find answers to most main questions there. Simply go to the help section of the site and you can find answers to general questions about accounts, withdrawals and deposits as well as promotions and questions about games in general. It’s definitely worth a look before you go to customer support.

Usability of the Online Casino

The Casino Cruise licence website looks great and is also very neat, tidy and easy to find your way around. Every area of the site is positioned well and this makes it easy to navigate and find what you want very quickly and easily. The games are divided into sections, such as Live Casino, Blackjack, Free Slots, Online Roulette, Online Slots and Poker Games.

Here you can browse through the different sections. You can also use the search function to locate a specific game. Along the very top, you are also given the option of checking out the site’s Support, Promotions and VIP areas.

All the pages and game software load quickly and smoothly, allowing for a great and seamless user experience and along the right side of the screen, you can easily access the depositing area and customer support. Both aesthetically and practically, this casino has been designed and developed with its user in mind and this creates a great experience for all of its players.

In contrast, there are other operators with a much simpler functionality of their websites. For instance, the Prime Slots security is great, but it offers an old-school design of its website and it is a little difficult to find how to contact the customer support team via live chat.

Casino Cruise App: Many Different Slots

Across the industry as a whole, mobile casino apps are becoming increasingly important for players. The Casino Cruise app offers more games than many offer on their website, with well over 800 titles to choose from including the best games from NetEnt, Microgaming, Play ‘N Go, Thunderkick, and NextGen.

You have the option of playing the classic slots, such as Gonzo’s Quest, to the more advanced Aloha Cluster Pays. There are also top jackpot games available on the Casino Cruise safety app. It isn’t just slots though, as you can enjoy table games such as Joker Poker and Deuces Wild alongside offerings from the live casino.

In terms of overall user experience, it utilises a useable and intuitive navigation system, allowing the games to appear on drop-down menus ensuring that you can find everything quickly and easily. An even better added extra is the ability to change between languages on the site, making it even more user-friendly. On the whole, this is a great mobile casino app, perfect for playing on the go. For comparison, check out our review of another operator, SpinYoo.

Conclusion: Online Casino with a Top-Notch Interface

Casino Cruise really makes you feel like you’re on a very luxurious casino holiday. It looks fantastic and the usability is brilliant. We love the sheer quantity of games available, including a brilliant live casino.

On top of this, we found the customer service to be of very high quality and the banking options were impressive, even without the addition of PayPal. The Casino Cruise security is top-notch and it is fully regulated, so when it comes to safe online casino experiences, this is as close as it gets and is in no way a casino scam.

Frequently Asked Questions

With so much new information in our Big Thunder slots review, you might need a recap of all the important matters we discussed. We’ve prepared a concise FAQ section below where we have answered common questions sent to us by readers. Read the summary of the most significant information about each topic discussed or go back to the review to get into more details.

1️⃣ Is Casino Cruise legit?

On numerous occasions throughout our Casino Cruise review we pointed out how well secured and licensed the operator is. Aside from boasting a legit Casino Cruise licence from the MGA and the UKGC, the operator features a plethora of security protocols, eCOGRA-certified audits, and protections. Clearly, Casino Cruise is legit and far from being a scam.

2️⃣ Is it safe to play at Casino Cruise?

Casino Cruise is absolutely safe to place bets at. If players run a quick check to evaluate the Casino Cruise security they will end up with a long list of protocols and features that create impenetrable protection around the gamblers' personal data. Moreover, there is 256-bit encryption in place, as well as regular testing of the venue's integrity.

3️⃣ Is there an exclusive bonus in the Casino Cruise review?

If you end up deciding to give the operator a chance and set up an account, upon depositing, you will be able to opt-in for a very juicy Casino Cruise welcome offer. It comprises a 100% deposit match and plenty of free spins. Don't forget to read the terms and learn more about the wagering and timeframe.

4️⃣ Can you play at Casino Cruise for real money?

Absolutely, you can! The Casino Cruise gaming offers are jam-packed with incredible entries from all kinds of amazing software providers. All titles are neatly organised in various categories, making it super easy to locate your favourite slot, table game, live dealer title, or video poker.

5️⃣ How many casino games does Casino Cruise offer?

Aside from the Casino Cruise safety, the gaming library is the other major draw for this operator. With more than one thousand titles, it really shines. What's even better, most of the Casino Cruise games are optimised to work seamlessly on mobile devices, making the casino a premier choice for fans of gambling on the go.

6️⃣ Is Casino Cruise a scam?

Thanks to its active Casino Cruise licence agreements with the MGA and the UGGC and numerous other perks, as stated in our Casino Cruise overview , the operator is definitely not a scam. It accepts reputable and renowned payment methods which are further proof because they will not allow being associated with scheming businesses.

7️⃣ Is there a Casino Cruise app?

Mobile fans rejoice because the operator features a stellar Casino Cruise app and mobile-friendliness. You will be able to find most of the games on the app and the interface is optimised to fit every portable screen you can think of. The opportunity to play from your preferred preinstalled browser is an excellent option, too.

8️⃣ What is the Casino Cruise payout rate?

The casino's payout rates are verified and regularly tested by external auditing agencies, such as eCOGRA and Tech-Labs. This further solidifies the statement that the Casino Cruise security is among the best and it isn't a scam. The average payout rate for the venue is set at approximately 97.00%, which is above the industry average.

9️⃣ How to withdraw my winnings from Casino Cruise?

Once you hopefully score a win and would like to withdraw your winnings, head to the Casino Cruise cashier and follow the simple steps to complete the withdrawal request. Keep in mind that not every method is eligible for withdrawals and you would have to conform to the minimum and maximum amounts that the casino permits.

🔟 Does Casino Cruise accept PayPal deposits?

Unfortunately, Casino Cruise does not accept PayPal as a payment method. This could easily change in the foreseeable future. Until then, if the method is your go-to option, be sure to check one of the legitimate and verified top PayPal UK casino sites and select the platform that suits your needs the most.

Nicholas Crouch, Chief Editor at Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.