Casino.uk.com Review

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A new casino aimed at the UK audience has hit the markets – Casino.uk.com. This is among the newer casinos on the market and is brought to us by Nektan Gaming. This is a classically bold and elegant site, with gold and red branding, although a few cheeky animated graphics give it a bit of a playful side. So, is the casino offering as bright and bold as it promises to be?

🥇 Casino.uk.com	Casino.uk.com
⭐Rating	4.0 / 5.0
🎲 Total Number of Games	620+
💻 Software Provider	NetEnt
🎁 Welcome Bonus	–
⚖️Regulation	UK Gambling Commission
🏆 Casino.uk.com	Play Here!

Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. www.begambleaware.org.

As an iGaming company that has been around since 2011, Nektan Gaming knows what it is doing when it comes to online casinos, which you’ll know if you previous read our Clover Casino review or Spins Royale review. As such, any offering from the company is likely to be trusted, safe and secure. Here at Scams.info, we look further into the site, and in this Casino.uk.com review, we make sure that it offers a user experience worthy of its name and classy branding.

Overview of Our Experiences

When looking at the site, we liked the appearance of the casino, as it was classy yet bold and brave, with a hint of cheekiness. Therefore, first impressions were good. As a Nektan Gaming casino, we already had expectations. It did not disappoint. On registration, we were taken over to the non-UK version of the site, where we could register quickly and easily. The deposits were very easy, and it was not long before we were enjoying the products.

There were, in total, just over 600 games at casino.uk.com, which is standard for Nektan Gaming casinos. There were hundreds of slots available, as well as jackpot games, instant win games, casino games and live dealer games all from the very best providers. The choice and quality of the games we found to be very impressive.

Putting money in is always easy; however, problems tend to arise when it comes to getting the money back out again. Fortunately, at Scams.info, we had no issues here. It was pretty straightforward and relatively quick. There were also high withdrawal limits, which was good to see. Moving on to the customer service agents, we contacted them via several different ways and in all instances, we got quick, helpful and professional responses.

Overall, we had a good experience ay the casino and it was clear that they have put a lot of effort into this new site. It looks great, but it has the substance to back it up. The games are great and the attention to customer experience was also very good.

Casino.uk.com Check: Scam or Not?

With new casinos being added all the time, this is a saturated market. Consumers are very vulnerable and need to be on guard against scam sites. However, we have checked out the site and are sure that this is no Casino.uk.com scam site.

Firstly, Nektan Gaming is a well-known name in the online casino market. Therefore, as a member of this group, we can be sure that this casino is above board. The group has been on the market since 2011 and has brought out casino after casino. As such, the casinos are well received.

Furthermore, this is a site that has been licensed and regulated by two different gaming authorities. Firstly, for the UK audience, it has been licensed by the UK Gambling Commission. This is considered to be one of the strictest around. As such, UK players are protected and looked after, as the casino is obliged to fulfill the strictest legal and ethical requirements. For people outside of the UK, the site is also regulated by the Gibraltar Gambling Commission.

However, you only benefit from these licenses if you are living in a regulated country. Countries such as UK, Malta and Canada are covered. However, there are restricted countries such as Australia, Denmark, Italy, the USA and more.

In addition, we can see that the casino offers game from providers including NetEnt. NetEnt casinos are the most trusted casinos in the industry. Also, this is a PayPal casino. This is a name only linked to the most reputable online businesses. As such, we can see that this casino is totally safe – and is no casino scam.

Overview of the Offers from Casino.uk.com

A highlight of our casino.uk.com review was the impressive offers available on this site. The imagery paved the way for an impressive experience and we were not disappointed. With over 600 games from the top providers, including scratchcards, live casino, jackpots and more, as well as great promotions, the offers were good.

The Website of Casino.uk.com

Online Casino

This is a casino that has a variety of everything for its players. It offers over 500 slot games, all from the very best providers. Not only are there slots from NetEnt, Microgaming, Yggdrasil and more, there are also live dealer games from Evolution Gaming; Instant Win games from NextGen and more. In fact, there are around 25 different gaming providers available in total, such as Red Tiger, Gaming, Realistic Gaming, Thunderkick and more.

Looking at the slot section, there are over 500 in total. The most popular games on the site include Pirates Plenty, Rainbow Riches: Leprechauns Gold and Bonanza Megaways. There are also plenty of new slots as well including Golden Grimoire and Mayan Gods. Unusually, there’s a category called ‘Tato Race’, which is a little unclear; however, in this category there are around 80 different games including Coach Potato, Frozen Diamonds and Age of Discovery. Furthermore, there are 18 jackpot games such as Paws of Fury, Golden Goddess Mega Jackpots and Divine Fortune.

Away from the slots, there are 34 different Instant Win games to play on. Here you can play on games such as Supreme Football, Tripoll, and Boss the Lotto.

A very popular area of online casino is the table game section. There are, in total, 39 table games to play on (including the live dealer games too). Looking at the virtual games, you have a choice of roulette, blackjack, Oasis Poker, Pontoon, Punto Banco, TXS Hold’em and more.

However, if you prefer playing at top live casinos, then you will be pleased to know that there a 30 top games from providers such as Evolution Gaming and NetEnt. Games include: Auto Roulette; Immersive Roulette; Lightning Roulette; Blackjack Party; Double Ball Roulette; Dream Catcher; Baccarat Squeeze; Three Card Poker; Casino Hold’em; Football Studio; Dragon Tiger; Caribbean Stud Poker and more. We found the number and quality of games available in the live dealer area very impressive.

Overall, we really were impressed with the online casino as it offered the best games from the best providers. However, we would have liked to see some of the top jackpot games as we missed games such as Mega Moolah and Mega Fortune. It is, however, one of our favourite roulette casinos we have seen on our travels.

Casino.uk.com Bonus: Check Out the Offer

When we went to the promotion area, we were happy to see a very impressive Casino.uk.com bonus available for new customers. Any player looking for the best online casino sign up bonus will be pleased to see the £500 plus 50 free spins on offer here. When you join, simply make your deposit/s and you can get match bonuses adding up to £500 plus 50 free spins.

The first deposit bonus you get is a 200% bonus up to £50, plus 50 free spins to play on Starburst. Simply make your first deposit of £10 or more and it is all yours. Make a second deposit of £10 or more and you can get a 100% match bonus up to £200. Finally, make your 3rd deposit of £10 or more and you’ll get a 50% match bonus up to £250. A very decent amount overall.

There are terms and conditions attached to both the bonus money and the spins you need to familiarise yourself with. Firstly, you can only claim a deposit bonus if you deposit more than £10 for each of the 3 bonuses. The 50 free spins you get will be valid on Starburst only and are valued at 10p. The spins will be activated the minute you open up the game.

Then, if you manage to win on these spins, your winnings will be given to you as bonus money and is subject to those terms. Any bonus money has a 40-times wagering requirement attached. Also, the bonus and bonus winnings is valid for just 28 days. If you do not fulfill the requirements in this time, you will lose it. Furthermore, different games come with different weighting.

The site, as well as the initial deposit bonus, also gives new players 10 free spins on Starburst before you have even deposited. Simply register, validate your phone number and you will automatically get those 10 free spins. However, look closely because their free spins come with a staggering 100-times wagering requirement and are valid for just 7 days.

Once you have claimed your welcome bonus and offers, there are more promotions to take advantage of. There is a 20% Bonus Match up to £100 with the Booster Bonus; also, there is a top VIP scheme, which give you benefits including: your own account manager; promotions and reloads; faster withdrawals; higher deposit limits; gifts, and VIP membership for life. Overall, the promotions available on the site were pretty decent. However, check out the bonus terms and conditions as some can be pretty nasty!

Deposit and Payout at the Casino

An area of the site that we were rather impressed with in our Casino.uk.com review was the cashier. When we see that a site is a PayPal casino that always starts us off with a good impression, as PayPal is both fast and quick – exactly what you want. However, if you do not have a PayPal account, then there are other options available to you, including: Visa, Visa Electron, MasterCard, Maestro, Neteller, Skrill, Payz, Instant Banking, InstaDebit, iDebit, Boku, Zimpler and Trustly. All of your deposits are completely instant and there are no fees attached. There is a minimum deposit of £10 and a maximum of £10,000.

Payment Options at Casino.uk.com

Deposit options	Visa, Maestro, Visa Debit, Mastercard
Minimum deposit	£10
Fees	N/A
Accepted currency	GBP, CAD, NZS, SEK, EUR
Payout Options	Visa, MasterCard, Visa Debit, Neteller, Skrill, Trustly, Zimpler, Trustly, Maestro, PayPal

When we looked at the withdrawals, we found them to be very much in-line with the deposits. You need to withdraw with the same method you deposit with – as such, all the same methods are available apart from Paysafecard. After requesting your deposit, there is a pending period of between 48-72 hours. Then, if you withdraw by card, you should get your money within 3-5 days; withdraw via eWallet and you should get your money between 1-3 days, and via bank transfer can take up to 7 days.

The casino will not attach fees to transactions; also, there is a minimum withdrawal of £10 and maximum of £10,000. This is pretty good, since such limits can be found at the leading high stakes casino sites in the UK on the market. All in all, we felt the banking was very good and in-line with industry standard.

Security and Regulation

The Casino.uk.com site has been regulated by two separate governing bodies. For the UK customers it is regulated by the UK Gambling Commission, and for customers outside of this country, it is regulated by the Gibraltar Gambling Commission. As such, it has to adhere to the very highest rules and regulations.

Aside from the governing bodies, the site has employs a third party dispute resolution service. Casino.uk.com uses IBAS (Independent Betting Adjudication Service) in order to sort out any complaints. This means that if you do have a complaint, there will be an outside party to make sure that it is dealt with fairly. As well as this, the site is certified by the GLI. This means that every area of the site is tested and deemed as fair. The games and their RNGs are regularly tested; furthermore, the RTPs on the site are also tested to make sure they are correct and true. Overall, it ensures complete transparency on the site.

Lastly the site is linked to top Responsible Gambling companies, such as GamStop, GamCare, GambleAware and BeGambleAware. On top of this, the site allows you to self-exclude, set deposit and time limits, as well as reality check so that you can take responsibility for your gambling habits.

Customer Support

Overall, we were very impressed with the Casino.uk.com customer service. You could contact them several ways. Firstly, they offered a phone number: 0044 203 621 6943. This UK number is not free, and costs 7p per minute; however, if you want to speak to someone urgently, this is a good option for UK players. There is also a live chat option available, which is answered in a few moments and offers top class service immediately. Both of these ways are great for more urgent queries.

If you can afford to wait for a bit longer, the you can contact them on email at casinouk.support@nektan.com. The emails are answered in under 24 hours; however, generally we found that they were often answered in just a couple of hours, which was impressive.

Finally, there is a post address if you want to contact via mail – times will be significantly longer though. The customer support is open between 08.00 and 00.00 GMT, 7 days a week. We found this to be very satisfactory, although not 24-hour, which is our preference. However, the agents were very good and helpful.

If you need answers to more general queries, such as generic account questions, promotional questions or registration questions, then there is a very good FAQ area to be found at the bottom of the site. This provides many answers you may need and is a helpful alternative to customer service.

Usability of the Online Casino

The layout of the casino was very simplistic and attractive. The site is easy on the eye and easy on the brain as well. Registration was simple, at the very top of the screen, alongside the login. Here you could also find the support and Play Responsibly, which was good. The banner below took you to all of the available promotions – all easily accessible and you could see all the T&Cs clearly.

Looking at the games area, all the games had been separated into different areas: Player Favourites; New Games; ‘Tato Race; Jackpots; Live Dealer; Casino Games; Instant Win; All Games and then there was a search function. This made finding the games very simple, although we were a little unsure of what the category ‘Tato Race was for.

The other areas of the site were also easily accessible. The customer support is very simple to find. Not only is it at the very top of the site, but it is also found at the bottom of the site. Furthermore, there is a live chat icon always available on the left hand side of whatever screen you are on. There were also many links to be found for Responsible Gambling in several areas of the site. All other areas of the site could be easily accessed at the footer of the site. As such, we found it to offer users a very useable experience very similar to another site – TheOnlineCasino.

Casino.uk.com App: Many Different Slots

If you want to try out the Casino.uk.com app, then it is easy to find and download on both iOS and Android. However, if you do not wish to download the app, you can open it up on browser, no matter what smartphone / tablet you have.

The site looks and plays very much like the desktop, with the main menus being accessible from menu icons. The games are sorted into the same categories, and the customer support is just as accessible. Furthermore, the registration and banking was every bit as easy on the site. We were pleased to see that the quantity of games was the same as on the desktop, as were the promotions. Like the best mobile casinos, this operator offers everything on mobile as their desktop site does.

Conclusion: Perfect Online Casino with its Own Software

As far as online casinos go, this was a good experience. It was very much in the style of other Nektan Gaming casinos, offering a good user experience. The gaming selection was good, as were the number of providers. The customer service was excellent; the only slight criticism was that it was not 24-hours. In addition, the registration and banking was fast and easy. In conclusion, our Casino.uk.com review found the site to be well certified, thoroughly regulated, safe and secure, and worthy of a decent 4.0 out of 5.0. If you’re interested in learning about the top online gambling sites out there, our homepage has more details.

Scams.info

Dominic Archer

Casino & Slots Editor at Scams.info

After earning his degree in Gaming Analytics, Dom ventured into the realm of software development, where he tested online slots for various companies. This experience soon evolved into a fascination with eSports, particularly League of Legends. Presently, Dom uses his expertise to write our comprehensive slot and betting site reviews. 

When reviewing slots, I pay attention to the technical elements. They might not be immediately visible to a layperson but contribute to overall user experience