Home

Casoola Review

Lead Author: Dominic Archer
Last Update: 26/01/2024

Please note: This online casino is not available anymore. Please choose an alternative from our best online casinos.

With eye-catching branding and a slick online gaming platform, Casoola Casino grabs your attention. In this Casoola review, we look under the hood of this robot-inspired online casino to rate its games, welcome bonus, security credentials, and payment options. Let us help you decide whether this is the right casino for you.

Our casino experiences at a glance

Advantages of Casoola

  • Quick withdrawals
  • Loads of payment options
  • Thousands of games
  • Fully licensed
  • Fun & regular promotions
Rating 4.8/5
Tested Casino
License UK Gambling Commission licence 45235 guarantees:
More About Casoola
  • 🎲 Total number of games: 2,000+
  • 💻 Software provider: NetEnt
  • 💳 RTP Rate: 96.80%
Legality Available for players in the UK
🎁 Welcome Bonus
Bonus 100% Up to £100 + 200 Free Spins
Link to casino page To the Casino
Terms Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. GambleAware.
Top Slots Demo Versions Available!
Reactoonz Reactoonz slot in Casoola
Immortal Romance Immortal Romance slot in Casoola
Mega Moolah Mega Moolah slot in Casoola

And 1,900+ more slot games

Safety
Random number generator audits and data encryption provided by:
Game Developers
Most popular game providers
Payment Methods
Disclaimer eWallets do not qualify as valid bonus deposit methods.
Most popular payment methods
More info about payments Read more
Withdrawals
Limits and important info Identity checks for the first withdrawal are mandatory and will result in a longer withdrawal time.
Casoola withdrawal details
  • Instant or 1-3 days processing time
  • No withdrawal limit
  • Jackpots will be paid out in full
More info about payouts Read more
RTP Rate
Monthly Payout Ratio High, 96.80% on Average
Checked by eCOGRA
More about payout rates Read more
Customer Support
Availability 9am – 1am Contact Form, Live Chat, Telephone
Available languages English
Secure link to Casoola site Visit casino

Overview of Our Experiences

The best place to start our Casoola review is with the operator’s licence. Customers play with fire when they hand over data and money to unlicensed brands, but that’s not the case here: our research team quickly found the licencing info for Casoola casino, which holds two licences from internationally renowned regulatory bodies in Europe.

These are the MGA (Malta Gaming Authority) and the UK Gambling Commission. Thanks to these licences, we know this casino is a safe destination for players worldwide. It is also part of the reason why reputable igaming partners cooperate with the operator, including famous names from games software, payment methods and digital security. All in all, we felt safe and able to concentrate on playing at Casoola casino.

Company Genesis Global Limited
Address 28, GB Buildings, Level 3, Watar Street, Ta`Xbiex, XBX 1301, Malta
Registration number 45235
Regulation/license UK Gambling Commission
Phone 08000294558
eMail N/A
Live Chat All Day, Every Day

Now to get down to brass tacks: this Casoola casino review will cover the full spectrum of what makes a safe and worthwhile operator exactly that – safe and worth your time (and money!). We have tested the casino for its choice of games, customer support, banking options, website navigation, promotions, mobile gaming, and digital security.

Thanks to our many years of experience in the online gambling industry and in real-life venues, our expert team is well placed to run the rule over operators such as the Casoola casino online platform. That is to say, we are aware of the tricks pulled by nefarious operators, and it’s our job to help you avoid them.

The casino is also owned and operated by Genesis Global Ltd., a well-known and respected company in charge of a lot of great casino properties. If you find Casoola isn’t the right choice for you, you might want to check out our Genesis review or Spinit review as alternative options or from a non-Genesis brand like Miami Dice Casino.

Casoola Check: Scam or Not?

Now for the big question that potentially brought you to this page: is there a Casoola casino scam in operation? The answer is a definitive “no” of course. We can say that thanks to the aforementioned licences from trusted entities, such as that issued by the UK Gambling Commission. These accreditations inform customers that their interests are protected, and should a casino, Casoola or any other with a licence, act outside of a player’s interest, they will be held accountable.

In addition to these licences, Casoola casino builds trust with its responsible gambling partners. It comes down to organisations, such as BeGambleAware and GamCare. They are responsible for the certification of many online operators, for example, the Cop Slots safety and responsible gaming services are provided by GamCare. Companies like that are in place to assist players who are at risk of problem gambling activities. The fact that this operator features links to such organisations is a big green flag for us, and you – though we hope you never have to use them.

Why Casoola Is Not a Scam

  • Holds valid licences from UK gambling Commission and MGA
  • Cooperates with reputable igaming partners
  • Provides resources for problem gambling
  • Employs robust website security
  • Proves games are audited for fairness

Beyond the remit of Casoola casino – i.e. activities that the operator itself cannot facilitate, such as banking and web security – we were encouraged to see many trustworthy names featured on the casino site. From technical encryption software to big names in finance such as PayPal, we never felt like any Casoola casino fraud was going on in the background – completely to the contrary in fact.

Overview of the Offers from Casoola

Now for the fun stuff: Games! Casoola casino hosts over 2,000 games at the time of writing. In our opinion, there’s something for every gamer in the library – particularly if you’re a fan of slots, which make up the lion’s share of the offering. After the spinning reels, players can feast on a healthy selection of table games, RNG titles, card games and an excellent live casino suite.

The Website of Casoola
Casoola homepage
Casooal games selection

There are, however, no bingo, scratch cards, or sports betting avenues for customers to explore. For some fun bingo and slingo options check out our Slingo review. If betting is what you prefer, we suggest checking out our comprehensive guide to online betting sites for inspiration.

Online Casino

There is plenty of good stuff to discover once you dig deeper into the circuit board of the Casoola casino robot army. The operator offers virtually everything the modern discerning gamer could ask for. We’re talking a huge range of slots, video slots, and jackpots; a wide selection of roulette tables, blackjack games, video poker and baccarat. All told, we were highly satisfied with the RNG game experience. It doesn’t end there.

The live lobby, powered by industry leader Evolution, is up there with the best live casinos in the UK that we have come across. You can’t really go wrong with Evolution, and the Casoola casino top brass have avoided any rookie errors by sticking with the tried and trusted live software provider.

We know no two gamers are the same, especially when it comes to budgets. So it’s heartening to see that this operator caters with its games library for both high rollers and players with more modest budgets. Everything is programmed for welcoming experience, however thick your wallet is.

Casoola Casino Bonus: Check Out the Offer

The Casoola casino bonus offer for new players is relatively simple to take advantage of, once you have understood a few of the terms and conditions, which we will go through here for you. Many of the readers who have read our guide to online casino bonuses seek out those kinds of promotions that won’t break the bank.

The good news is the sign-up deal at Casoola casino is suited to low rollers as a minimum deposit of 10 quid is all that’s required to activate the offer (though naturally there is no upper limit, should you be feeling flush)! Check out the table below for a quick rundown of the current deal:

🎁 Deposit Bonus 100% Up to £100 + 200 Free Spins
🎁 Bonus Condition 20 Spins Over 10 Days; 40x Wagering
🎁 Validity 14 days
🎁 Minimum Deposit £10

With bonus conditions of 40x wagering before you can expect a payout, we feel that the bonus offer here is just on the right side of fair in comparison to the majority of promos out there these days. With any figure above this, we would advise our readers to exercise caution before opting in.

Players should take note that the free spins offer is only valid for the popular slot game Reactoonz. Once you trigger the bonus, Casoola casino will dish out 20 free spins to your account over the course of 10 days – at a rate of 20 per day. A such, this bonus ticks along nicely over the course of a week and half, and with 14 days validity there’s no rush to complete the deal either.

Deposits and Withdrawals at the Casino

Casoola deposit and withdrawal methods are vast and varied, one of the largest range of banking options we have seen at the time of writing. So, whether you’re an eWallet user who prefers services such as PayPal or you enjoy the bulletproof anonymity of prepaid cards like paysafecard or casinos that accept Neosurf, you’ll find an option suited to you.

For payouts, all deposit methods are available for withdrawals, except for prepaid cards. Casinos with Google Pay often feature a dedicated banking section on their homepage for any queries regarding payment methods. For a comprehensive overview, refer to the table below listing all the available payment options.

Payment options at Casoola
💳 Deposit options Visa, Google Pay, Maestro, boku, paysafecard, Skrill, Neteller, Payz, Trustly, PayPal, MuchBetter, MiFinity, Jeton, Neosurf, eZeeWallet
💳 Minimum deposit £10
💳 Fees Yes
💳 Accepted currency GBP
💳 Payout options Visa, Google Pay, Maestro, boku, Skrill, Neteller, Payz, Trustly, PayPal, MuchBetter, MiFinity, Jeton, Neosurf, eZeeWallet

Players planning to make a deposit at Casoola soon should bear in mind that, like the new player promotion, the minimum deposit is £10. And if you play your cards – or reels or roulette wheels! – right and require a payout withdrawal, you can find comprehensive information regarding the different processing time on the casino payments page.

The final point to note is that, at the time of writing, this operator charges withdrawal fees of 2.49%. The minimum and maximum fees you may incur are 2.99 and 19.99 respectively. For an operator with zero withdrawal fees check out our review of Jupiter Slots.

Security and Regulation

We talk about safety a lot, and with good reason, so naturally our Casoola review includes a more in-depth look at the security and regulatory measures at this operator. Currently, this casino is regulated by two internationally respected national bodies: the UK Gambling Commission and the Malta Gaming Authority. There are other regulators out there, but these two are more than sufficient – for players in Europe and more specifically the UK in particular.

Part of the licensing agreement means that the casino must offer audited games to players. As such, you can rest assured that every game at the Casoola online casino has been tested for fairness. In this instance, the London-based eCOGRA auditor has deemed the games to not be rigged and safe for consumption.

Customer Support

There are plenty of ways of getting in touch with Casoola casino should you have a query or an issue that needs resolving. The live chat function is available all day every day to registered members only. The two phone lines – one UK-specific the other EU-wide – are open to everybody, as is the contact form. All in all, we were satisfied with the level of availability offered by this operator.

It’s important to keep this kind of thing in mind whenever you come across a new operator. We know it’s easy to head straight to the bonus or games library when you find a new casino, but ensuring that the casino offers sufficient support can save you time and money down the road.

Casoola Customer Support

Working Hours: 24/7
Phone Number: 08000294558
Live Chat: Yes
Email: N/A

Customer support, however, does not always require a casino representative. So, for simple questions about everyday gaming affairs, you can check out the extensive frequently asked questions section at this casino. Information about payouts, for example, is listed with comprehensive details, meaning you can get your answer (and winnings, hopefully!) with the simple click of a mouse.

Usability of the Online Casino

Like one of the robot mascots scattered around the website, the Casoola casino online platform leaves no room for error when it comes to design and user-friendliness. Everything – from locating the games, cashier, FAQs, and terms and conditions – is well signposted and quick to load on any device. Some players may find the eye-catching visuals and Futurama-inspired visuals a distraction (others may well enjoy them!), but the nuts and bolts are taken care of and navigating this casino is a piece of cake.

Casoola App: the Pocket-Sized Casino

Allow us to share a little insight into the website statistics of our own domain. Our complete guide to mobile casinos is one of the most visited pages on our website. Why are we telling you this? Because, as the numbers suggest, a good mobile casino is a must-have for todays’ online player! We think Casoola is aware of this too.

There is no Casoola casino app available at the time of writing. But honestly, these days, web browser versions do the same job and just as well – after all, they don’t take up any valuable space on your mobile or tablet device. This operator’s mobile presence works on any device and on both Android and iOS operating systems – with no lag and with the full offering of games and services too. Two thumbs up, on other words.

Conclusion: A Trustworthy Casino with a Sense of Humour – and Expertise

That just about wraps up our Casoola casino review. We hope it has answered any of the questions you may have had about this operator – but if anything is still unclear, let us sum up our experience for you. This casino effortlessly mixes style and substance. The robot theme is never overdone, while the games offering is up there with the safest online casinos operating in the UK today.

In our opinion, Casoola casino treats customers fairly – whether that be with the welcome bonus conditions or the readily available responsible gambling partners it links to. We are sure our readers will feel in safe hands at this secure and licensed casino website.

Popular Questions

Thanks for reading our review of Casoola casino. If you have any lingering reservations or simply require a recap of the most important points outlined on this page, just pop down to the frequently asked questions below. There are links back to each section so you can find the specific information you were looking for.

1️⃣ Is Casoola legit?

Our Casoola review looks in-depth at whether or not this casino is legit and trustworthy. We have extensive information regarding this casino's legitimacy, but for the short answer: yes, Casoola is a legitimate casino holding, at the time of writing, two casino licences from internationally renowned bodies.

2️⃣ Is it safe to play at Casoola?

As safe as houses! Casoola casino is a safe venue in itself that works with trusted partners in the areas of digital security, payment options, games software, and responsible gambling among others. This operator may be safe, but is the live casino really one of the best in the UK? Our review has the latest facts.

3️⃣ Is there an exclusive bonus to the Casoola review?

Our review has a link to the Casoola casino bonus for new players in the UK – which you can access via a dedicated button. If you find that the bonus, however, is not to your taste or budget, you can discover all of the current top UK online casino bonuses in our guide. Enjoy!

4️⃣ Can you play at Casoola for real money?

Of course! Casoola is one of many trustworthy real money online casinos featured on our site. It offers a host of excellent games provided by the top names in software development, such as NetEnt, Microgaming and – keeping the lights on in the live lobby – Evolution. Find more detailed info about the games library in above sections of our review.

5️⃣ How many casino games does Casoola offer?

Too many to count! The Casoola casino games library is an ever-evolving beast, with new titles added regularly. A rough figure, at the time of writing, is a selection that numbers just over 2,000 titles. Quantity doesn't always equal quality, especially when it comes to your personal preference, so check out our full review to see if your favourite games are available at this cool casino!

6️⃣ Is Casoola a scam?

We dedicate our time and expertise to weeding out the bad casinos out there, so that our readers can enjoy online casinos that offer a fair and exciting experience. In the case of a Casoola scam, no – there is no fraud activity in operation. We tested it, and this casino is held accountable by licensing bodies such as the UK Gambling Commission.

7️⃣ What is the Casoola bonus offer?

At the time of writing, the Casoola bonus offer consists of a matching first deposit and free spins. Our casino review for this operator is updated as the bonus and any attached terms change, so click through to see the up-to-date bonus offer and all its conditions on our page. There's much more exciting information to discover too!

8️⃣ What is the Casoola payout rate?

Payout rates are often hard to pin down – casinos regularly add new games and remove old ones at such a rate that the payout rate is in constant flux. That said, Casoola casino can point to regulatory and auditing bodies that proves its payout rate is fair. We only feature safe and fair casinos at Scams.info – check out our full list of fair online casinos for more UK operators you can trust.

9️⃣ How to withdraw my winnings from Casoola?

Easy peasy! Withdrawing a winning payout from Casoola casino is as simple as locating the cashier and choosing your preferred payment provider. This operator has a large selection of banking options, from eWallets to debit cards, and prepaid cards.

🔟 Does Casoola accept PayPal deposits?

You bet it does! PayPal is one of the many withdrawal and deposit options available at Casoola casino. New members take note: PayPal, as well as other eWallets, do not qualify for the welcome bonus deposit. Regarding all other transactions, if you wish to use a provider not listed on the website, try contacting customer support to see if they can facilitate your desired method.

Dominic Archer, Casino & Slots Editor at Scams.info

Dominic Archer

Casino & Slots Editor at Scams.info

After earning his degree in Gaming Analytics, Dom ventured into the realm of software development, where he tested online slots for various companies. This experience soon evolved into a fascination with eSports, particularly League of Legends. Presently, Dom uses his expertise to write our comprehensive slot and betting site reviews. 

When reviewing slots, I pay attention to the technical elements. They might not be immediately visible to a layperson but contribute to overall user experience

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.