Genesis Casino Review

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Safety

Games and data security checked by	iTech LabsSectigoGamCare

Software Providers

Most famous game developers	NetEnt, Blueprint Gaming, Quickspin

Payment Methods

Exceptions	Attention: Only certain services count towards the bonus
Most popular payment services	PayPal, Trustly, paysafecard
Learn more about payments	Read more

Payout Times

Limits and important information	As with all UK casinos, there are no withdrawal limits placed on withdrawals at Genesis.
Genesis Casino Casino Payout Details	No Withdrawal Limits Large Range of Methods Secure Transactions
Learn more about payouts	Read more

RTP Rate

Monthly Payout Ratio	High, 96.00% on Average
Checked by	iTech Labs
Learn more about the payout ratio	Read more

Customer Support Options

Chat from	07:00-23:00 Email Chat Phone
Available languages	English, Finnish, German, Spanish, Norwegian
Secure link to Genesis Casino site	Genesis CasinoCheckedVisit Casino!

It’s important to investigate the trustworthiness of online casinos as it is not uncommon for fake casino websites to be created in order to scam you out of your money. We are happy to confirm that Genesis casino is not a fraud, though we implore you to keep reading to find out why that is.

Overview of Our Experience – Is Genesis Casino Safe?

We understand that the first thing new customers to an online casino are likely looking at is two important factors; the welcome bonus and the games that are available. As you will discover, what Genesis offers in both departments is bound to satisfy most casino gamblers.

However, it’s not just the fact that it stocks games from industry heavyweights like NetEnt or Evolution Gaming or that it offers deposit matches and free spins that make the experience so satisfying. When it comes to grading a good casino, we believe that the devil is in the detail, and Genesis has, by all means, put a lot of attention into the details.

In order to ensure that our reviewed casinos are safe, secure and trustworthy, we follow a strict grading criterion that takes into account a number of important factors. Firstly, we start by looking at the licensing of the casino and whether it has secured the rights to offer its services to UK-based customers.

We continue the Genesis casino review by assessing the types of games on offer and discuss how varied they are compared to other online casino offerings. We then move on to look at the welcome bonus and promotions, the support options and the cashier system before concluding whether or not we recommend you sign up.

Genesis Casino Check: Scam or Not?

The most important thing to look out for when determining whether or not an online casino is a scam is its licensing. In this case, Genesis casino is licensed by the UK Gambling Commission and the Malta Gaming Authority. It is illegal for casinos to operate in the UK without a UKGC licence, so this licensing tells us that players are visiting a highly regulated website.

Five reasons why Genesis is not a scam:

• It is fully licenced by the Gambling Commission.
• The casino only features games from reputable studios.
• All games are regularly checked for fairness by third party auditors.
• The site is partnered with responsible gambling organisations.
• Encryption software is utilized by the site to protect your data.

To secure this licensing, online casinos must prove that they have implemented security features that guard the wellbeing of its customers. This includes undergoing independent testing to ensure its products are fair, as well as collaborating with consumer protection bodies such as GamCare and BeGambleAware to enforce responsible gambling. Thankfully, Genesis casino does all of the above.

More evidence that proves there is no Genesis casino scam is the implementation of payment companies like Mastercard, Visa, PayPal, and Neteller. Additionally, the fact that they have secured the rights to offer games from NetEnt and Microgaming shows us that they have been vetted and approved by some of the most secure companies in the world.

Genesis Casino Bonus Offer – Check Out the Promotions

As we mentioned earlier, another important factor that tends to be considered when considering a new casino is what kind of welcome bonus it offers. However, it’s always important to look deeper into the terms and conditions of an offer, as some require you to jump through many hoops to claim any bonus funds.

The Genesis casino bonus awards a 100% deposit match up to £100 and 300 free spins to play on NetEnt’s popular Starburst slot. The terms require that a minimum of £10 must be spent in order to receive a deposit match, and once you have received this, you must bet with these funds 40 times before withdrawing.

Bets made with the bonus funds must not exceed £5 as well. If you surpass this, you risk having all of your bonus funds revoked. Bonus funds are valid for 14 days, and you will not be able to be with the funds until you have spent all of your own initial deposit first. Wins made from bonus funds are capped at £10,000.

One thing that we like about the Genesis welcome bonus is that all games can be wagered with the bonus funds. This isn’t especially common, with some casinos only allowing you to bet on select slot machines. However, different games are weighted differently as to how they affect the wagering criteria, with slots being 100% and table games being 10%.

As for the free spins, the first 30 of the free spins will be credited to players instantly, with 30 more being awarded every day for the next nine days. Each round of free spins will be valid for 72 hours since the moment of activation, and wins generated from spins are capped at £100.

In addition to this, deposits made with Skrill or Neteller are not eligible for the welcome bonus, so be sure to keep this in mind when making your first payment. A good alternative would be Maestro. This generally applies to most of the other promotions, which in the case of Genesis, are offered quite frequently.

One promotion awards 25% deposit matches up to £100, while another awards you 10% back on the funds you bet with Live Casinos as bonus funds on Tuesdays. Just like the welcome bonus, these funds will be subject to wagering requirements, so we recommend you take the time to read the terms before opting in.

Overview of the Offers from Genesis Casino

One of the strongest qualities that Genesis casino possesses is its generous array of different online casino games. In fact, customers are treated to more than 1,000 games that are routinely updated with some of the most interesting and exciting offerings from world-class software developers.

Of these, more than 800 are slot titles, and a decent portion of those offer major progressive jackpot prizes. Outside of that, players can enjoy more than 60 table games, which in our experience is a huge variety. The great thing about the Genesis games library is that the betting limits for these games vary widely, making it the perfect casino for players of all budgets.

The Website of Genesis

One of the most highly represented developers in the Genesis casino games library is NetEnt. You’ll probably know them as the team behind Starburst and Gonzo’s Quest, but they have countless more games that offer just as exciting experiences with equally fair outcomes.

Online Casino

When you click on the games section, you’ll be given a number of different games categories to choose between. The first, which is extremely helpful, is the Must Fall Jackpots, which is a special Red Tiger Gaming jackpot that can be awarded daily. There are plenty of great titles with innovative special features in the Red Tiger catalogue so we highly recommend checking this out.

The slots category provides every game type that you could want, whether it’s a simplistic, classic fruit machine or a feature-packed cluster-paying game with 8 or more reels. Though unfortunately, you can’t organize the slots by their developers, games are organized depending on their popularity. A proper filter function is always welcome, and this is something that we have praised operators for, such as in our SlotsMillion review.

From here, players can conveniently check out the most new and exciting titles, slot titles, blackjack games, roulette games, video poker and of course, the live casino. Here you can play against a real dealer in either NetEnt or Evolution Gaming casino halls and view the action from many different angles in real time.

For those after something a little more laid back that can provide instantaneous wins, players can play up to 7 scratch card options. All in all, it’s clear that Genesis casino has put a lot of thought and effort into curating a diverse list of gaming options, so we must give top marks for this category in our Genesis review.

Genesis casino allows customers to deposit and withdraw their funds using many different payment options. These include common payment methods like PayPal and newer deposit methods like Jeton. While all deposit transactions will be processed instantly, this is not the case with all withdrawals.

For one, while online bank transfers and e-Wallet payments will be processed instantaneously, players using major debit cards to claim their payout can expect their money to be processed between 1 and 3 working days. Unfortunately, withdrawals are also subject to a fee of £10 plus 2% of the total payout.

All of the deposit payment options can be used to make withdrawals, which is also not especially common with many online casinos. However, each one has its own limits on how much can be withdrawn at once. While nearly all allow for a maximum of £5,000 to be withdrawn at once, Boku limits withdrawals to £30, Paysafecard limits withdrawals to £200 and Payz deposits are limited to £1,000.

We are quite happy with the payment options offered to customers at Genesis, but we must admit that we aren’t satisfied with the payout transaction fees. Although they aren’t exactly rare, some online casinos do not charge any transaction fees whatsoever and once you’ve experienced this, it’s hard to accept much else.

Security and Regulation

One major sign that it is trustworthy is the fact that Genesis casino holds two licences: one from the UK Gambling Commission one and one from the Malta Gaming Authority. It is licensed in Malta as this is where its headquarters are operated. Maltese gaming regulations are about as strict as those in the United Kingdom, so obtaining licences from both bodies is quite impressive.

The United Kingdom, in particular, has a notoriously strict gaming regulator, and in recent times it has bowed to outsider pressure to uphold their regulations forcefully. This can mean dealing large fines to online casinos for minor infractions, so it’s great to see that Genesis Global Limited has received no fines. That same security can be seen in other casinos under the company’s banner, which you can read about in out Spinit review.

Both jurisdictions require licensees to meet strict demands that ensure that they are operating a casino that is secure from outsider attacks and ensures that players are encouraged to gamble responsibly. Genesis casino’s software is protected by Secure Sockets Layer (SSL) encryption to ensure that their players’ funds are safe.

In addition to this, the games and software on Genesis casino are subject to random number generating tests by independent testing laboratories to ensure that they haven’t been tampered with. This has been undertaken by iTech Labs, an Australia-based online gaming systems testing laboratory that has serviced many major online casinos.

Customers have a few options when trying to resolve any problems at Genesis. Firstly, they can call the helpline or send an email to the support team. If they feel as though an email won’t cut it, they can also access the live chat feature. Members of the customer support team are available all week between 7 AM and 11 PM. If you prefer 24 hour support then take a read of our RedKings review.

While it is great to see that there are a few options for customers to use to find support, we wish that the live chat was available 24/7. This is particularly important for players who game in the later hours, which as many gamblers will know, is not that uncommon.

We would like to point out that before you try to make contact with a customer support representative, you should take a look at the FAQs. Here you will find responses from issues as varied as payout problems to technical issues. Give it a shot – it may save you valuable gaming time!

Usability of the Online Casino

We found using the Genesis online casino to be an extremely pleasant experience, and as far as design elements go, we couldn’t really ask for much more. The spacey aesthetic was beautifully done and well-executed across the website, and the games library was easy to navigate. One thing we would have loved to see would be a software developers filter, though a search function makes it easy to find exactly what you’re after. Check out 888casino, if this feature is particularly important to you.

Genesis App: Mobile-Compatible Slots

Do you prefer gaming on the go? Then the Genesis casino has you covered. While there is no Genesis casino app, the website has been refined to operate beautifully on both Android and iOS devices. All you need to do is access the website through your mobile browser, sign in and you’re good to go!

Compared to many mobile casino apps, Genesis offers a competitively large selection of games. The interface is extremely intuitive and functional, and customers are still able to toggle through the same games category options as they can on the desktop version.

Because the website uses HTML5 technology, almost all of the slot games and table games are available to be played on mobile. Live casino fans need also not worry, as all of the live games can be played on mobile, meaning that you can have the live casino experience waiting to go in your pocket at all times!

Conclusion: Genesis Online Casino With Great Games Selection

We are happy to conclude our Genesis casino review by reiterating once again that this is not a fraudulent casino. Not only is it regulated by some of the toughest gaming authorities in the world, but it has implemented technologies from some of the most well-known, reliable software and payment providers.

We enjoyed Genesis most for its huge selection of slots, table games and live dealer games – the majority of which are playable on mobile devices. While we don’t love the limited customer service hours or the transaction fees, it still offers a competitive online casino product that makes up for its shortcomings with its user-friendly design. So, you can find a top alternative operator in the full Slots Gold casino scam review.

Frequently Asked Questions

We hope that this Genesis review has answered all the questions you may have had about this operator. If anything still remains unclear, feel free to read over our frequently asked questions below.

Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.