Health Games Casino Review
Please note: This online casino cannot be recommended by us at the moment. Please choose an alternative from our safe online casinos.
This online casino is a sister site to the Health Lottery, which was originally launched in 2011. Health Games actually launched a lot later, in 2018 and is a brand, registered by Gaming Realms. Unlike many other casino sites, its main focus is not on slots. There is a heavy weighting towards scratch cards and other games, instead.
It states that this is a site that you will have a blast on, but there is more. Every time you play, the money goes towards health related causes across Great Britain. The site contributes a portion of the profits to charities. This is, for sure, a good reason to select this brand.
🥇 Health Games | Health Games |
⭐Rating | 4.0 / 5.0 |
🎲 Total number of games | 600+ |
💻 Software provider | NetEnt |
🎁 Welcome bonus | – |
⚖️Regulation | UK Gambling Commission |
🏆 Health Games | Play Here! |
It sounds great that this gambling site gives money to charity. However, we want to look beyond that and see if there’s more to it. As such, in our Health Games review, we’ll be looking at other areas of the site. We want to check out the casino game variation and software suppliers available.
Furthermore, we’ll check out the banking and customer service. Most importantly, we’ll be making sure that the site is fully regulated, licensed and compliant so we know that it is a trustworthy casino.
Overview of Our Experiences
We were very hopeful when beginning our Health Games casino review as we liked the concept of the site. It offers a variety of games, including slots. However, it stands out from others because it has a focus away from slots. Here there is a better offering of Slingo games and scratch cards than on most other UK gambling sites. On entering the site, it was simple and well laid-out. You could easily look to the different areas of the site – including the Health Lottery area.
Company: | Bear Group Limited |
Address: | Upland Business Centre, Upland Road, St Peter Port, Guernsey. GY1 1UJ |
Registration number: | 7127308 |
Regulation/license: | UKGC |
Phone: | 1253523332 |
eMail: | support@healthgames.co.uk |
Live chat: | Yes |
Overall, we found the site to be very clear and well-organised. There were hundreds of titles available, and we found that there were plenty of providers to choose from. It was quick and easy to register, and as soon as you are in, everything is available for you.
The payments on the Health Games site are very limited, as the site only accepts card payments. We found this a little bit old-fashioned, but the depositing was quick and easy. Furthermore, we found the customer service to be pretty good.
There were a variety of ways to contact the site and the agents were good. We found it to be well regulated and safe. Overall, this was a good casino experience because it was just a little bit different.
Health Games Check: Scam or Not?
The site was established in 2018 – on the back of the already successful Health Lottery site. So, it has a solid and trustworthy foundation that acts as a proof that Health Games is not a scam. Furthermore, it is owned by Gaming Realms, that works with a lot of huge gaming names, such as Britain’s Got Talent Games, Love Island Games – it is also linked to other big TV productions such as Deal or No Deal, ITV, The X Factor Jackpot Joy and Who Wants to be a Millionaire.
It is licensed by both the UK Gambling Commission as well as the Alderney Gambling Control Commission. As such it is safe to play in the UK. However, this is a site made in the UK, as such it is designed purely for the UK audience. Therefore, we suggest you don’t play on this site unless you are a resident of the UK.
Health Games slots are provided by many of the top suppliers, including NetEnt, another sign of trustworthiness. This is clearly a casino that is linked with not only the biggest names in the industry, but also the biggest names in UK television. As such, it is clearly no Health Games scam site.
Summary of the Offers from Health Games
The titles available on the Health Games casino are very varied, with not only slots, but also with other instant win games, which is a good addition – including scratch cards. Also, there are a number of table games available, as well as a live casino. There is also a variety of promotions available to keep it fun. You’ll find lots of offers for lots of big wins.
Online Casino
The game selection available at Health Games online casino is rather impressive, with over 600 available titles in total. You can pick from the very best providers, including NetEnt, Microgaming, Barcrest, Bally, Eyecon, Leander Games, Playtech, Realistic Games, WMS and Yggdrasil.
You can play some of the most popular slots around, including Starburst, Cleopatra and Aloha Cluster Pays. As well as this, there are top branded games, including Who Wants to be a Millionaire, Monopoly and even Bullseye. Furthermore, you can try out 9 top jackpot games, including Cleopatra Mega Jackpots and Ozwin’s Jackpots.
If you are looking for table games, then there are 28 available to play. There are 9 separate blackjack variations, including: Blackjack X-Change, Buster Blackjack and Perfect Pairs Blackjack. On top of this, there are 5 versions of roulette, such as 3 Wheel Roulette, European Roulette and Shuffle Roulette.
Furthermore, you can play a variety of other casino table games including: Wheely Wheely Big Win, Hit Me! Baccarat, Deuces Wild, Jacks or Better, Double Double Bonus Poker, 3 Cards Hold-em, Aces and Faces Poker, Aces & Eights, Ten Play, TXS Hold’em and more. Overall, the selection is great.
If you prefer to play on live casino games, then there are plenty of options available – many powered by Evolution Gaming. There are various lobbies to visit including Roulette, Blackjack, Baccarat, Caribbean Stud, Casino Hold’em, Three Card Poker and Ultimate Texas Hold’em.
There are also other titles, such as Lightning Roulette, Dream Catcher, Speed Roulette, No Commission Baccarat and Grand Casino Roulette. It was a very decent live dealer section.
What sets the casino apart, however, is the selection of Slingo and Instant Win games. There is a choice of 26 Slingo games, including Slingo Who Wants to be a Millionaire, Love Island Slingo, Slingo X Factor and Slingo BGT. Furthermore, there are 43 Instant Win games, such as Cash Cookout, Tripoll, Breaking Bad and Lil’ Lady Bingo.
Health Games Bonus: Check Out the Offer
When it comes to the top casino bonuses online, this isn’t one of the biggest we have seen. The Health Games bonus on joining is 22 Free Spins. However, to get your free spins, no deposit is required – you get them totally free – and your spins can be used on Starburst, Twin Spin Deluxe, Finn and the Swirly Spin and Aloha Cluster Pays. The offer is valid for 30 days after opening your account.
Although you don’t have to deposit, you do have to add your card details to claim the spins. You must also play your spins within 7 days or they will expire. You also need to play all of your free spins before any winnings are credited to your account. Furthermore, any winnings will be awarded as bonus funds. All bonus funds are subject to a 60-times wagering requirement.
Deposit bonus: | 22 Free Spins |
Bonus condition: | 60-times wagering requirement |
Validity: | 7 days |
Other promotions: | N/A |
Aside from this, there is also a first deposit bonus you can claim. Simply make your first deposit of £10 and you can receive a 200% bonus up to £50 – so, deposit £25 and have £75 to play with. This bonus is also subject to terms and conditions. If playing on Slingo, there’s a 60-times wagering requirement; there’s a huge 80-times wagering requirement on slots. Furthermore, it expires after 40 days.
There are also more deposit bonuses available. On your second deposit bonus, you will get another 20 free spins to use on top games, such as Pigasus, Play of the Dead, Slingo Reel Riches or more. Just make sure you deposit £10 or more and be aware of the terms and conditions attached – including wagering requirements and expiry dates.
Deposit and Payout at the Casino
When you go onto the Health Games casino, there aren’t many options available to choose from when it comes to banking – deposits or withdrawals. Basically, you can only pay with debit and credit cards – Visa, MasterCard, Visa Electron, Maestro etc.
However, you can also pay with Mobile, although the limits are a lot smaller. Unfortunately, there are no options to pay with eWallets, such as Neteller or Skrill, nor is this a PayPal casino. With any payment method, the minimum deposit is £10, which is standard.
However, by mobile, the maximum is just £30. With bank cards, it depends on your bank. All deposits are instant, and none have any fees attached by the casino.
Payment Options of Health Games | |
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Deposit options: | Visa, MasterCard, Maestro, mobile deposits |
Minimum deposit: | £10 |
Fees: | None |
Accepted currency: | GBP |
Payout options: | Visa, MasterCard, Maestro, mobile withdrawals |
The withdrawals available are even more limited than the deposits, as you don’t have the mobile option. However, other than that, the process is very good. Aside from the pending period, the card withdrawals generally take between 3-5 days, which is industry standard.
The site stipulates that there is a minimum of £10 withdrawal, although if withdrawing less, there will be a fee attached. The site also says that it has no withdrawal limits, but excessive withdrawals will be subject to additional checks. Overall, apart from the lack of variety, the banking was pretty decent – with no fees and no maximum withdrawals.
Security and Regulation
As previously mentioned, the Health Games site is regulated by the most well respected governing body in the industry – the UKGC. As well as this, it is also regulated by the Alderney Gambling Control Commission. As a result, this site is totally legal and regulated to play in the UK. For its UK customers, it is fully compliant.
As well as this, the site ensures that your data is fully protected from outside parties. Health Games states that it “uses strict procedures and security features to prevent unauthorised access”. To do this, the online casino implements secure technologies, as well as policies to safeguard your data.
The site abides by ISO27001 principles. It is PCI compliant and also undergoes regular security standards and audits to retain its UK license. As well as this, the site is accessed via https instead of http, which ensures all data is encrypted
Finally, the site is linked to responsible gambling third parties, such as GamStop, GamCare and BeGamble Aware. Health Games also allows you to set your own deposit limits as well as take a temporary break. You can also self-exclude permanently or temporarily should you need. Overall, with the licenses and trust logos attached to the site, we can see that Health Games is very secure and regulated.
Customer Support
The customer support on the Health Games site was, overall, pretty good. You can contact the agents in various methods. Firstly, for immediate access, there is the Live Chat option, which ensures quick and professional help.
Another method for immediate assistance is via phone. However, this isn’t a Freephone, so you will have to pay for this service. If you don’t mind waiting for a couple of hours, then you can contact them via email. Here you should receive help within 24 hours, but normally a lot less. You can also contact them via post.
Whatever way you contact them; you can expect to get exceptional care from highly knowledgeable assistants. Generally, our queries were answered quickly and satisfactorily. We only had a couple of issues with the help.
Firstly, the phone number should be free phone. The calls are charged at 7p per minute, so if you need a longer call, it could be costly. Also, the agents aren’t available 24/7. Currently, you can access help between 9am – 11pm, 7 days a week. Although this is pretty good, we prefer 24-hour help.
Should you need assistance for any general queries, then you can also check out the FAQ section of the site. This is clear, simple and very comprehensive. You can find out answers to queries such as account issues, games, promotions terms and conditions, technical issues, banking and more. We found this to be a great alternative to the customer service.
Usability of the Online Casino
We found the website of Health Games to be very good overall. Looks wise, it is very simple. Login is at the top beside search, and registration can be found on the banner. Underneath the banners, you can sort the games into the following areas: Slingo, Slots, Instant Win, Casino, Live Casino and Jackpots.
You can also access the About Us area as well as the Keep It Fun (Responsible Gambling) and Promotions. You can also access these areas from the side menu – alongside the Terms and Conditions, Contact Us and Privacy & Cookies.
The games were ordered in such a way that it was very easy to navigate. Not only were there lots of different groups, but there was also a search bar to use. We did like the fact that at the bottom left of the screen, no matter where you were on the page, the live chat icon was available. Overall, it was quick, simple – a little plain, but very easy to use.
Health Games App: Many Different Slots
When evaluating the Health Games mobile site, we found it to be a very similar to the desktop site. As such, it is just as simple and just as plain. It is also as easy to navigate and has all of the areas we needed within quick and easy access.
One big plus is that you can access pretty much all the games on the go as you can on your desktop, which isn’t true the case with all mobile casinos. Unfortunately, at this current time, a Health Games app isn’t available. However, you can access a specially formatted site on your mobile interface.
The site has a quick and smooth swipeable menu which allows you to access all areas quickly and easily. It also allows you access to the lottery site, which is an added bonus. All in all, the mobile site was as good as the desktop version and offered a good user experience.
Conclusion: Ethical Online Casino with its Own Software
Our Health Games review concludes that this is a good online casino. It had a very decent number of games from the top providers. We also like the focus on Slingo and Instant Win, which was unusual. Another aspect of the site that we liked was the fact that it gave money to health related causes, making it more ethical than many other sites.
The banking was good, if a little limited. We also found the customer service to be very impressive – although we would have liked 24-hour service. It was also well regulated, safe, secure and definitely not a scam site. When looking at the site in comparison to other online casinos, we’d give it a 4.0 out of 5.0.
Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.
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