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Hello Casino Review

Lead Author: Nicholas Crouch
Last Update: 28/08/2024

Hello Casino is an attractive new operator with a full list of top-quality games with fair RTPs. Check our Hello Casino review to find more about its excellent mobile compatibility. This operator is no scam and has a valid licence from the UKGC. Test Hello Casino and enjoy its best features.

Our Casino Experiences at a Glance

Advantages of Hello Casino

  • Great Mobile Compatibility
  • Attractive Casino Bonuses
  • Licensed and Regulated
  • Top Software Providers
Rating 4.0/5.0
Casino in the test
Licence UK Gambling Commission
Facts
  • 🎲 Total number of games: 600+
  • 💻 Software provider: NetEnt, Microgaming
  • 💳 RTP Rate: 95.91%
Legality Available for players in the UK
🎁 Welcome Bonus
Bonus 100% up to £100 + 100 Bonus Spins
Link to casino page Play Here!
Terms Full T&Cs Apply. 18+. New players only. One offer per player. Min Dep £10. Max bonus bet £5. This offer gives you a 100% match bonus up to £100 and 100 bonus spins. Bonus spins are valid on the following game(s) only: Gonzo’s Quest or Starburst. Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Bonus spins winnings credited in the form of bonus funds and capped at £50. Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus funds are separate to Cash funds and are subject to 35x wagering on the value of the bonus funds and your cash deposit(s). Affordability checks apply. GambleAware.org
Top Slots Demo available!
Book of Dead Book of Dead
Starburst Starburst
Gonzo’s Quest Gonzo's Quest

And 600 more slot games

Safety
Games and data security checked by
Software Providers
Most famous game developers
Payment Methods
Exceptions Attention: Only certain services count towards the bonus
Most popular payment services
Learn more about payments Read more
Payout Times
Limits and important information Hello Casino has relatively fast payout times, average for the industry standards.
Hello Casino Casino Payout Details
  • Top Payment Methods
  • Secure Money Transactions
  • Unlimited Withdrawals
Learn more about payouts Read more
RTP Rate
Monthly Payout Ratio High, 96.00% on Average
Checked by iTech Labs
Learn more about the payout ratio Read more
Customer Support Options
Chat from 07:00-23:00 Email Chat Phone
Available languages English, Finnish, German, Spanish, Norwegian
Secure link to Hello Casino site Visit Casino!

Hello Casino appeals to the slot player. While there are some other choices here, slots are by far the focus of the casino. At the same time, our readers want to know that this is not a scam, and that is what this Hello Casino review is designed for.

We want to give you all of the details, including those for the Hello Casino scam protection, so that you can make a choice for yourself whether or not to play here.

Overview of Our Experience – Is Hello Casino Safe?

Hello Casino is owned by Imperium Network Solutions, which is a company that manages several different online casinos. The experience that they have shown, as the homepage is nicely laid out and easy to interpret. The simple design lends itself well to quickly finding a game of choice and getting right down to the business of playing.

As we began our Hello Casino review, we did notice that it is lacking a bit in terms of variety. While there are more than 300 slots, the selection of other Hello Casino games is not on par with other casinos. However, slots appear to be the focus here, so that is perfectly acceptable as long as that is what you are looking for.

✔️ Company White Hat Gaming Limited
✔️ Address 85 St John Street Velletta VLT1165 Malta
✔️ Registration number C73232
✔️ Regulation/license UKGC, MGA
✔️ Phone N/A
✔️ eMail support@hellocasino.com
✔️ Live chat Yes, 24/7

Along the top of the homepage is where you can quickly log in to your account. If you do not have an account, it is clearly labelled where you can ‘sign up’. Beyond that, there is a rotating banner that will highlight current casino news and promotions. Below that is the clearly designed menu that will take you to the very section of the casino that you are looking for.

There are some great banking options with this site, so most players should be happy. in addition to the typical option of using a debit or credit card, there are other payment channels that one can make use of depending on their preference and geographical location.

Customer service is a strength of the casino. There are multiple options available 24/7 to help players get answers to questions as they need them. We see this to be a refreshing change from some of the casinos we have visited recently.

Hello Casino Check: Scam or Not?

There might not be a ton of options with this casino, but we can say with certainty that it is not a Hello Casino scam. It has obtained a proper Hello Casino licence from the UK Gambling Commission, and that is not a designation that is not easy to come by. Therefore, Hello Casino scam defence is at a top-level.

To further show its commitment to running a clean operation, it is also regulated by the Malta Gaming Authority. They are known for advocating on behalf of players when a legitimate complaint is made against a casino. Here are the major elements that prove that Hello Casino is no scam:

  • Valid UKGC licence
  • Strong128-bit encryption technology
  • Supports secure payment methods
  • The games at the casino are tested and verified
  • Regularly audited payout rates

This particular casino appears to be focused on residents of Europe and Asia. Players from the United States and South Africa are not accepted. It is important to note that not every European country is admitted to playing in the casino.

Spain and Belgium are perhaps the most notable exceptions. In Asia, Thailand, Singapore, and China are restricted as well. To find out if you are in an area that can access Hello Casino, you simply need to visit the homepage and try to sign up for an account.

The valid Hello Casino licence is not the only positive thing that we need to outline. We can also say that this site is not a scam because it openly endorses GamCare.

This is an organization that provides players with resources and assistance in dealing with any type of gambling addiction. If playing at the casino ceases to be fun, individuals are openly encouraged to self-exclude themselves from Hello Casino.

From our perspective, there is also no difficulty in accessing the different payment options available at this casino. Not only are there sufficient choices, but the process for making a deposit is also clearly outlined. When it comes to withdrawing money, that process is hassle-free as well. The payment methods are also secure and this helps for the overall Hello Casino safety as well.

Hello Casino Bonus Offer – Check Out the Promotions

There is a nice casino bonus on offer here. With most casinos offering either free money or free spins, Hello Casino has decided to combine the two. This is certainly a nice gesture and one that should encourage new players to come and try. They are currently offering a 100% match on any first deposit up to £100. Along with that, you can receive 100 bonus spins as well.

There is not much to worry about with this one. You can deposit anywhere from £10 to £100. The casino will then match that, essentially doubling your initial deposit. At the same time, they will give you 100 bonus spins that you can use on either Gonzo’s Quest or Twin Spin Delux. There’s nothing to think about there, as free is always better than nothing!

🎁 Deposit bonus 100% up to £100
🎁 Bonus condition 35x wagering requirement
🎁 Validity 30 days
🎁 Other promotions 50% Bonus on 2nd Deposit up to £250

Keep in mind that there is a £10 minimum deposit required to take advantage of any of these offers. Also, these are available to new players only and for the first three deposits only. You will need to satisfy a 35x wagering requirement before cashing out wins from either the bonus money or the free spins.

Some games will not count towards this wagering requirement, so it is best to refer to the casino website itself to see a list of those. Finally, remember that all Hello Casino bonus money and free spins will expire after 30 days, so do not forget to use them.

Overview of the Offers from Hello Casino

This is a well-established casino, but it is focused on slots, which is not unusual for an online casino to do. There is no denying that the lack of variety in terms of games offered will turn off some players, but it will also attract others. You can access any type of game right from the homepage.

The Website of Hello Casino
Hello Casino homepage displaying Rich Wilde and the Book of Dead game.
Selection of video slots available at Hello Casino.

When it comes to slots, the major software developers are represented here including Microgaming and NetEnt. There are more than 300 slots alone to choose from at Hello Casino. The Hello Casino games have fair RTPs and therefore, players should not be concerned about the Hello Casino safety.

Online Casino

While the number of games is lacking when compared to other online casinos, we do not really see this as a limitation at all. In terms of slots, there are more than 300 to choose from. This is more than enough for most players.

In fact, it is easier to find what you are looking for, as you do not have to sift through even hundreds more. Some of the more popular slots currently offered include Gonzo’s Quest, Rainbow Jackpots, and Jack and the Beanstalk.

If you are looking for a break from the slots, there is a collection of more than a dozen table games to choose from. In addition to Blackjack and Roulette, many players will be pleased to see Casino Hold’em Poker and Baccarat. These games are well regulated and provide great fun at the casino.

There are times when you might be looking for a live casino, and Hello Casino aims to oblige. There is a collection of six games that have a live dealer, complete with other players sitting around the same table.

In addition to Texas Holdem, players can choose from various versions of blackjack and roulette. Besdies, the fact that all games are tested and verified also talks much about the overall Hello Casino safety.

The final section that might appeal to players at this casino is video poker. These are similar to slots but provide a poker-like feel. They are played individually and can provide some nice winnings if the cards decide to swing in your direction.

Deposits and Withdrawals at the Casino

If you want to win, you will of course need to deposit some money. While some casinos seem to make this as difficult as possible, we are pleased to note that this is not the case with Hello Casino.

Not only is the process pretty straightforward and easy to follow, but there are also ample options to select from as well. You can use debit cards along with PayPal, Skrill, Neteller, and others.

When you go make a deposit here, you will need to make it for a minimum of £10. That goes for any payment method that you choose, even if you use more than one.

You can also rest easy knowing that no matter what payment channel you decide to use, it will be carried out using a secure network. This, together with the Hello Casino licence from the UKGC makes the operator a safe casino site to play at.

Payment Options at Hello Casino
💳 Deposit options Maestro, Visa Debit, PayPal, Skrill, Neteller, Wire Transfer, paysafecard
💳 Minimum deposit £10
💳 Fees None
💳 Accepted currency EUR, GBP
💳 Payout options Maestro, Visa Debit, PayPal, Skrill, Neteller, Wire Transfer, paysafecard

Withdrawing funds is meant to be fairly straightforward as well, even though it is limited to the same options as depositing money. When you withdraw funds, the casino advertises that it will begin the process immediately, but it is up to the player’s bank as to how long it takes for the money to arrive. In our experience, this usually takes between 1-3 days. For a quicker process, check out these fast payout casinos.

Security and Regulation

It is worth mentioning again that Hello Casino is dually licensed and regulated by the United Kingdom Gambling Commission and the Malta Gaming Authority. The first is well known for ensuring that its member casinos adhere to strict standards when dealing with player complaints, while the latter will help advocate on behalf of players when necessary.

It is also important that a casino maintains the security and integrity of all personal and financial information that passes through its hands. For the Hello Casino scam protection, the operator uses a 128-bit SLL encryption layer to conduct all payment transactions. This gives players the peace of mind that they need when patronizing this particular site.

We also want to see a casino demonstrate responsibility when it comes to player health. Gambling should be fun, and it should not tax the player financially. To help with this, Hello Casino promotes the service of GamCare. It also allows players to self-exclude themselves from playing any of the Hello Casino games offered on the site. This is also part of the excellent Hello Casino safety features.

Support options are clearly accessible by clicking on the ‘support’ button at the top of the home page. To begin, live chat is always available right from the homepage itself. This is offered on a 24/7 basis, so players should always be able to find a representative online.

Customer Support

Working Hours: 24/7
Phone Number: +356 3550 0043
Live Chat: Yes
Email: support@hellocasino.com

Registered players can call in for support. The phone number is given to players once they have an account. It is also possible to reach the casino support staff by contacting them via SKYPE.

There are times when you do not need an answer to your question right away. If that is the case, you can always email the customer service team. They will get you a reply just as quickly as they can. The casino also has a pronounced social media presence on Facebook, Twitter, and YouTube.

Usability of the Online Casino

This is a site built for slots players. With over 300 of them to choose from, we feel that there is something for almost everyone. It is very easy to get around this online casino, ranking it high on our usability scale.

Once you in, play can begin in a matter of seconds. There is no guesswork involved with this site. While the variety of games outside slots is limited, they are still clearly marked and easy to use.

There are plenty of ways to choose what type of slot you want to play. This is important, given that there are more than 300 of them to select from. You can use the filter to help narrow down exactly what you want to choose from. For other types of Hello Casino games, there is no need for such a filter due to the limited variety in the first place.

Hello Casino App: All Games Available

In this day and age, it is also helpful to patronize a casino that has an app built for all types of devices. This site has been designed with just that philosophy in mind. It has a beautiful mobile casino. The Hello Casino app allows individuals to use their own smartphone or tablet to access any section of the site. The desktop version works equally well.

Conclusion: Fully Functional Casino with a Nice Interface

Hello Casino is well established and has gained quite a following. When it comes to online casinos, it offers what most individuals today are looking for, minus a sportsbook. Our Hello Casino review confirms that it is simple to navigate, and the entire site just has a friendly tone to it. It is definitely one that we can recommend to our readers.

Popular Questions

Thank you for taking the time to read our Hello Casino review. If you have any remaining reservations or simply need a refresher on the most important aspects covered on this page, simply scroll down to the commonly asked questions section. There are links back to each section to help you find the information you’re looking for.

1️⃣ Is Hello Casino legit?

Yes, Hello Casino is licensed by the UK Gambling Commission. In our Hello Casino review, we outlined some features that help rank this operator in top positions as a secure and reliable casino site. Moreover, all Hello Casino games are verified by leading testing agencies for the iGaming industry.

2️⃣ Is it safe to play at Hello Casino?

Yes, this operator is no scam because it has robust safety features. The overall Hello Casino safety is excellent. The site uses an SSL encrypted technology that helps protect players' data. Therefore, UK players may rest assured that they will enjoy a fair and safe gambling session if they choose Hello Casino.

3️⃣ Is there an exclusive bonus to the Hello Casino review?

Hello Casino can impress players with lots of features. The attractive welcome promotions for British players are among the top Hello Casino advantages. Although no exclusive offer is attached to this Hello Casino review, customers can still find attractive regular promotions. They will be suitable for different types of players.

4️⃣ Can you play at Hello Casino for real money?

Yes, this operator will allow you to choose from some of the most popular payment methods and fund your account. Therefore, you can play all Hello Casino games for real money and enjoy their top quality. The online casino section of the operator offers a great variety of games that UK players can choose from.

5️⃣ How many casino games does Hello Casino offer?

Once you register, you will find more than 600 Hello Casino games on the list. The selection includes the most popular slots and jackpot games. You can also play them on the go because the Hello Casino mobile compatibility is excellent. Just grab your phone, and there you go.

6️⃣ Is Hello Casino a scam?

No, the operator holds a valid licence from the world-leading gambling regulator - the UKGC. Our Hello Casino test also shows that the operator pays serious attention to responsible gambling. The operator works closely with leading organisations that help players fight problem gambling.

7️⃣ What is the Hello Casino bonus offer?

Newly registered players will have the chance to claim an attractive welcome offer at Hello Casino. The 100% bonus of up to £100 will be perfect for players with different skills. Keep in mind that the promotion comes with specific wagering conditions that need to be completed first

8️⃣ What is the Hello Casino payout rate?

The average payout rate of Hello Casino is 95.91%, which is average for the industry. The overall performance of Hello Casino is good enough and the operator can be ranked in the top positions as one of the recommended legit and secure online casinos on the British gambling market.

9️⃣ How to withdraw my winnings from Hello Casino?

You need to verify your account fully, first. You can do this by providing the required documents. Once you do this, you can choose any of the top Hello Casino payment methods and select the amount that you would like to cash out. Then, you need to wait for the money to reach your bank account.

🔟 Does Hello Casino accept PayPal deposits?

Yes, this operator supports PayPal. You can transfer money easily and safely and play the top Hello Casino games. All this proves that the Hello Casino usability is more than good. The gambling site is convenient in all aspects and its user experience is highly-ranked.

Nicholas Crouch, Chief Editor at Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.