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Matchbook Review

Lead Author: Nicholas Crouch
Last Update: 12/03/2025

Matchbook is a leading betting exchange with a cracking 2% commission — one of the lowest out there. Since 2004, it’s brought UK punters peer-to-peer betting with top-notch value. Fancy a deeper look? This Matchbook review has all you need!

🥇 Matchbook
Rating 4.0 / 5.0
🎲 Total number of games 300+
💻 Software provider NetEnt
🎁 Welcome Bonus £50 in Free Bets
⚖️Regulation
🏆 MatchbookPlay Here!
Full T&Cs Apply. New customers Only. New customer must place and settle £50 in bets on Matchbook markets only. The user must bet on at least 4 different events to qualify. The user must place and settle bets at odds of 2.0 or more. Bets can be placed on singles, multiples and Bet Builders. The user must place and settle bets before the closing date of the promotion to qualify. GambleAware

Matchbook operates primarily as a sports betting exchange, giving punters access to competitive odds. It also includes an online casino and live casino, along with Colossus Jackpots, expanding its range of betting options for players interested in more than just sports.

This review looks at Matchbook’s products, customer service, and overall functionality to help players understand what to expect. We’ll explore key aspects of the site so users can make an informed decision before signing up.

Overview of Our Experiences

Matchbook keeps things simple, avoiding the clutter found on some betting sites. The design feels classic and to the point, focusing on what matters most. Instead of flashy extras, it delivers a straightforward space where betting takes centre stage.

Though it’s been around for a while, its technology holds up well against newer platforms. Rather than relying on gimmicks, it leans into a more professional approach, keeping things efficient and easy to use.

Company: Triplebet Limited
Address: Olivier Street, Alderney, UK
Registration number: 39504
Regulation/license: UKGC, Alderney
Phone: 0203 6426867
Email: support@matchbook.com
Live Chat: Yes

Matchbook is simple to use, with a solid selection of sports and markets. While niche sports are limited, its strength as a betting exchange lies in competitive odds. The casino section was a surprise, offering popular games, a clean layout, and some live dealer options.

Banking covers multiple currencies, though withdrawals can be slow. Customer service is helpful but not 24/7. Overall, the site focuses on delivering strong odds and reliable service without unnecessary extras. It doesn’t rely on bells and whistle features — its straightforward approach gets the job done.

Matchbook: Scam or Not?

Matchbook has been operating since 2004, building a large and loyal customer base—something unlikely for a scam site. It holds licenses from both the Alderney Gambling Control Commission (AGCC) and the UK Gambling Commission, meaning players in regulated countries can bet with confidence.

The casino section features games from NetEnt and Evolution Gaming, two providers that only work with legitimate operators. This adds another layer of credibility, reinforcing Matchbook’s status as a trusted site for both sports betting and casino gaming.

Matchbook also partners with Goodwood, Sandown Park, and Kempton Park, three major names in horse racing. These connections highlight its reputation within the industry, giving players further reassurance that they are using a well-established and reliable platform.

Summary of the Offers from Matchbook

Matchbook is a betting exchange with highly competitive odds and a low commission rate, giving players better value than traditional bookmakers. It also offers bonuses, promotions, and a casino section with live dealer games, making it a strong choice for value-focused bettors.

The Website of Matchbook
Matchbook Homepage Matchbook Games Offers

Sportsbook

Matchbook’s low commission rates make it a cost-effective betting exchange. It charges 2% on winnings for UK, Ireland, Channel Islands, and Isle of Man, while the rest of the world pays 4% on net winnings. This still undercuts many traditional bookmakers and Betfair.

In addition, Matchbook has introduced Matchbook Zero, a feature offering zero margin and zero commission betting, providing extra value to users – using it, punters can place one bet per event on either the back or lay side.

The platform offers nearly 20 sports, including football, horse racing, tennis, and cricket, along with betting options like Asian Handicaps, totals, and over/under bets. Users can also wager on political events and entertainment, such as The Oscars.

Live betting is available across major sports, with events listed on a dedicated schedule page. The site features live streaming and past match replays. Even TV shows like Strictly Come Dancing have betting options, expanding its appeal.

Online Casino

Matchbook’s online casino keeps things simple, with a mix of slots, table games, and video poker. There are just under 200 slot games, ranging from old favorites such as Starburst to progressive jackpot hits like Mega Fortune. NetEnt and Red Tiger supply much of the lineup.

Table game options cover blackjack, roulette, baccarat, Caribbean Poker, Sic Bo, and more, totaling 17 choices. For those who enjoy video poker, the site offers Jacks or Better, Deuces Wild, and three other variants. It’s a no-frills selection but covers the basics well.

A dedicated live casino adds some variety, featuring games from Evolution Gaming. Players can join tables for live roulette, blackjack, baccarat, and poker, along with game-show picks like Dream Catcher. While not extensive, it offers a decent range of real-time action.

Matchbook Bonus: Check Out the Offer

New customers can claim a Matchbook bonus of £50 in free bets by betting £50 on the exchange. However, qualifying bets must be placed on Matchbook markets only and spread across at least four different events, making this offer less flexible than standard deposit bonuses.

To be eligible, bets must be placed and settled at odds of 2.0 or higher. Both singles and multiples count, including Bet Builders. However, all bets must be settled before the promotion’s closing date, so late wagers won’t contribute toward the bonus.

Deposit Bonus: £50 in Free Bets
Bonus Condition: 2.0 or higher
Validity: End of Promotion
Other promotions: 100 Free Spins

While the offer provides extra value, it requires careful planning. Unlike some promotions, free bets aren’t awarded instantly, and all terms must be met first. As always, checking the full T&Cs is essential before committing.

Its casino is offering 100 free spins on the slot game 9 Masks of Fire for new customers who make a minimum deposit of £20. The free spins will be credited within 24 hours and must be used within 7 days. Any winnings from these spins are subject to a 40x wagering requirement, meaning you must wager the winnings 40 times before being able to withdraw them.

The maximum bet allowed while using the bonus is £2.50 per spin, and the total winnings from this promotion are capped at £250. If you cancel the promotion before meeting the wagering requirements, you will forfeit any winnings but keep your £20 deposit.

Deposit and Payout at the Betting site

Matchbook supports Mastercard Debit, Visa Debit, Neteller, Skrill, Apple Pay, and Google Pay for both deposits and withdrawals. The minimum deposit is £10, and all transactions are processed instantly. With no restrictions on deposit methods for claiming bonuses, players have full flexibility when funding their accounts.

Withdrawals are available through the same methods, though times vary. While e-wallets generally offer faster payouts, bank card withdrawals may take longer. Players should review Matchbook’s withdrawal terms to ensure they meet any verification requirements before cashing out.

Matchbook provides a straightforward banking system, covering essential payment options without unnecessary restrictions. Those looking for a hassle-free deposit and withdrawal process will find the available methods reliable and easy to use.

Payment Options at Matchbook
Payment methods including Neteller, Skrill, Bank Transfer, Paysafecard, Maestro, Visa Debit
Deposit options: Mastercard Debit, Visa Debit, Neteller, Skrill, Apple Pay, Google Pay
Minimum deposit: £10
Fees: None
Accepted currency: GBP
Payout options: Mastercard Debit, Visa Debit, Neteller, Skrill, Apple Pay, Google Pay

Withdrawals at Matchbook are typically processed within six hours, though the time it takes to receive funds depends on the payment method. E-wallet withdrawals through Skrill or Neteller are usually completed within minutes after processing, making them the fastest option.

For Visa and Mastercard debit card withdrawals, processing takes longer. Funds typically arrive within 3-5 business days, depending on the bank’s policies. Players should be aware that withdrawals may take longer for first-time requests due to verification requirements.

In some cases, withdrawals can be instant if the requested amount is lower than previous deposits made with the same method. This feature helps speed up transactions, especially for frequent users. Always check Matchbook’s withdrawal terms for the latest processing details.

Security and Regulation

Matchbook is licensed by the Alderney Gambling Control Commission (AGCC) and the UK Gambling Commission (UKGC), making it a regulated platform in the UK, Ireland, and several other countries.

To maintain transparency, Matchbook’s casino games undergo independent testing by eCOGRA. This certification confirms that Return to Player (RTP) rates are accurate and that games operate with an unbiased and fair random number generator (RNG).

Matchbook also works with IBAS, a third-party dispute resolution service that handles complaints fairly. Transactions are protected with 128-bit SSL encryption, ensuring financial and personal data remain secure.

Customer Support

Matchbook offers customer support via phone, live chat, and email. Three phone lines are available: one for the UK, one for Ireland, and one for international users. Calls are usually answered within minutes, with agents providing clear and knowledgeable assistance.

Live chat is the fastest option, available daily from 9 AM to 2 AM GMT. When we asked about a betting rule, support quickly provided a clear answer. Email support is also available, with responses typically arriving within 24 hours for less urgent queries.

A detailed FAQ section covers topics like account setup, commission, and security, offering useful self-help options. While 24-hour support is missing, Matchbook’s response times and agent expertise make it a reliable option for customer assistance.

Usability and Design

Matchbook’s website is simple to use, making it one of the better betting exchanges we’ve tried. The homepage highlights popular markets, while additional sports, live betting, and casino sections are clearly placed on the side menu. Pages load fast, which is always a plus.

The casino section is well-structured, with games divided into categories like slots, table games, jackpots, and video poker. The live casino is organised by game type, including roulette, blackjack, baccarat, and poker, so players can quickly find what they need without searching too much.

Matchbook also includes sporting podcasts, insights, and betting tips, adding extra content beyond betting. A search function allows users to jump straight to specific sports or games. Overall, the site is well-designed, making it easy to place bets and explore different features.

Matchbook App: Many Different Games

The Matchbook app brings the full betting exchange experience to Android and iOS, designed for fast, hassle-free wagering. The layout is easy-on-the-eye, navigation is quick, and real-time odds update instantly. Placing, tracking, and managing bets on your phone feels effortless.

It offers in-play betting, cash-out options, and bet-building tools, putting players in full control. With access to low-commission markets and detailed betting insights, it suits anyone looking for competitive odds and advanced features without complications.

The app works really well on mobile screens. Security features like Face ID improve protection, while custom notifications keep gamblers informed about odds changes, bet settlements, and promotions as they happen.

Conclusion: Perfect Online Betting Site with its Own Software

Matchbook offers a solid alternative to bigger exchanges like Betfair, especially for mid-level bettors looking for lower commission rates. While liquidity isn’t as high for large stakes, the platform provides competitive odds, decent sports coverage, and a well-designed betting experience across desktop and mobile.

The banking options are reliable, but the selection could be broader. Customer support is helpful but not available 24/7, which is a drawback for some users. The casino section is functional, with a strong live dealer offering, but the overall game variety is limited compared to standalone casinos.

While Matchbook is a safe, regulated platform, it isn’t perfect. More sports markets and a wider range of payment methods would improve the experience. That said, for anyone seeking low commissions and an easy-to-use exchange, it’s a respectable 4.0 out of 5.0.

Nicholas Crouch, Chief Editor at Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.

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