Mayfair Casino Review

Please note: This online casino cannot be recommended by us at the moment. Please choose an alternative from the best online casinos. 

The name of this casino has an air of poshness and class about it. Mayfair Casino, in its own words, “London’s most prestigious online casino”. Let’s see if it meets our criteria to be at the very least a good enough and safe casino. This brand is operated by Nektan, a company with its headquarters in Gibraltar. It has over 400 different games in its game library which come from over 20 providers. Amongst the providers you’ll find absolute leaders on the market as well as smaller companies.

🥇 Mayfair Casino	Mayfair Casino
⭐Rating	4.0 / 5.0
🎲 Total number of games	350+
💻 Software provider	Microgaming, IGT, Yggdrasil & more
🎁 Welcome Bonus	–
⚖️Regulation	UK Gambling Commission
🏆 Mayfair Casino	Play here!

Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. GambleAware.

We will share with you our findings in relation to its licences, payment and withdrawal methods and times, customer service and responsible gaming programme, which any company that holds a UK Gambling Commission must have in place.

Overview of Our Experience

This online casino has opted for a classy design, in line with the brand’s name. Mayfair Casino is an affluent area of London, located in the West End and near Hyde Park. According to current reports it is the most expensive area to stay in the world. Let’s see if this casino lives up to its self-imposed standards.

The colour scheme chosen is a deep royal blue fading through violet to fuchsia. A classical beauty in a night gown offers you the welcome offer of £500, presented in detail below in our Mayfair Casino review. You can get three deposit match bonuses, and 100 spins on Cleopatra. Rather tempting and definitely great compared to some other offers out there.

At first glance the site seems to be filled with information. To be honest, they might have overdone it. The beautiful top section contains Log in and Register buttons, a main menu with categories and the deposit bonus banner. The elegant logo of the brand is situated at the bottom of the site together with a number of official logos of third party providers and authorities.

In between there is a very lengthy space with the appearance of a blog, populated with bits and pieces of information about the casino, the games and featured news. Let’s begin by checking the licences of this casino and other signs that it is safe. We will then move on to other sections.

Mayfair Casino Check: Scam or Not?

Nektan Gibraltar Limited is a well-known operator on the gaming market. It is responsible for many online casinos. It is licensed and regulated by the United Kingdom Gambling Commission. This authority is said to be the strictest in reviewing applications and issuing licences. You can rest assured that any company that has managed to obtain its approval is serious and, hence, Mayfair Casino is not a scam.

This brand also has a licence from the Gibraltar Government Licensing Authority. This is due to the fact that its headquarters are located in Gibraltar and it is a legal requirement for it to obtain one. It has no impact on UK players. Nonetheless it’s an extra positive point if a company has two licences.

One of the UKGC’s requirements for a company to legally operate in British territory is for it to run thorough identity checks of new customers and promote responsible gambling. This company ticks both these boxes. In its effort to support healthy gaming habits, it works closely with organisations such as GamCare and GambleAware. So definitely no Mayfair Casino scam going on here.

Summary of the Offers From Mayfair Casino

According to the stamp on the site, this brand offers 400+ games. We have been able to track down over 20 different providers, which certainly promises excellent variety. There should be something to enjoy for any player, no matter what their gaming preferences. There are of course many slots, live dealer games, roulette, blackjack and baccarat games. Below we will share more details with you on all of them in our Mayfair Casino review.

The Website of Mayfair Casino

Slots

The games in this category are divided into several subcategories in a slightly unusual way. You will find a mix of slots by provider and slots by theme. Some of the themes are, for example, TV and film-themed slots and Rainbow Riches slots. The featured providers of its slot games are NetEnt, IGT, Aristocrat, Microgaming, Merkur, WMS, Nextgen, Red Tiger, Konami, Pragmatic and Yggdrasil.

Upon clicking on these subsections we are taken to another page, where we can read a little bit about the provider and its games along with a small selection of handpicked favourite games. In each of these subsections there is a Play (Provider) Slots button. Clicking it redirects us to a page with a totally different layout, a typical one for Nektan casinos.

From Mayfair Casino slots lobby we can choose different categories of games yet again, hot or new flagged games and again use the filter to select a specific provider. This time round the list of providers is longer and apart from the ones already mentioned above we can also see Scientific, Blue Print, Eyecon and many more.

Table games and other games

The table games this casino offers are displayed in separate categories, and even still it actually isn’t an easy job to find the games. It might sound a bit strange but it really is not very straightforward. Clicking on the roulette tab took us to another page which looked like a blog article. Besides some roulette tips and explanations, there are 7 clickable images of the games.

Clicking on any one of them will redirect you to another page with more rules about this particular type of roulette and there you will find a Play (Name) Roulette button. Clicking on this button takes us to the other standard Nektan casino lobby. And strangely enough, there, under the Casino Games category, you’ll find a much broader selection of table games.

Unfortunately, having made all this effort doesn’t necessarily mean that you will be treated like royalty and spoilt for choice. Nearly all the casino games are live dealer games. However fabulous the live casino experience is, we did expect a bit more in this area.

Live Casino at Mayfair Casino

Invariably and undoubtedly the best providers of live casino games are Evolution Gaming and NetEnt. They’re the ones who made this gambling experience so popular. Their games are streamed live from their studios in Riga, Latvia and in St. Julians, Malta. As soon as you join your desired table you’ll be able to start betting and chatting away with the professional, knowledgeable dealers.

There are 30 games and their varieties for you to enjoy. You can spin the wheel at the Immersive Roulette Lightning Roulette, or test your reflexes and confidence on Three Card Poker or Baccarat Control Squeeze. Alternatively, place your bets on the Dream Catcher fortune wheel set in motion by one of the dealers and cross your fingers to be the lucky winner.

Mayfair Casino Welcome Bonus: Check Out the Offer

One of the first things newcomers always take into consideration are the online casino bonuses. The offers can be a great way to get some extra cash to enjoy your favourite games with and hopefully line your pockets with loads more than you betted to start with. We are going to share with you what Mayfair Casino’s welcome offer comprises and what you need to do to make the best possible use of it. It is a generous package, very tempting and in line with the offers of other online casinos operating on the Nektan platform.

The welcome package applies to new customers only. In order to qualify for each tier of the offer you must deposit at least £10 every time. Your first deposit will trigger a match bonus of 100% up to £100 and 10 spins on the Cleopatra slot machine. Your second deposit will give you another 100% match bonus up to £250 and 25 spins. Your third deposit will result in a 50% match bonus up to £250 and 65 spins.

Of course there are some conditions attached. The spins will be automatically released upon launching the game Cleopatra. You can’t use them on any other slot. Each spin is worth 20p and they are valid for 7 days. Winnings from the spins will be credited as bonus funds with a wagering requirement of x40.

Bonuses are valid for 28 days and if the wagering requirement has not been met, they will be voided. Match bonuses carry a play through requirement of the total of the deposited amount plus the bonus amount x40, for example (£10 deposit + £10bonus) x 40 = £800. An important note to take home is that the cash will always be wagered before the bonus funds and yet it is only the bonus funds that count towards the wagering requirements of the Mayfair Casino bonus. As with every offer, different games are included and contribute in different percentages to the play through requirements. In this offer for example roulette and blackjack count 0%. Read the terms and conditions carefully for more details. 4x your bonus funds, including free spin bonus funds, is the amount at which conversion will be capped.

There is another bonus for new customers – 10 free spins on Starburst. The wagering requirement is x100. The free spins are valid for 7 days and the Mayfair Casino bonus winnings for 28. The same x4 conversion rule applies as to the welcome package described above.

As a returning customer you may expect more offers on a regular basis and one-offs. For example, you may become a member of the VIP Elite club once you have reached a deposit level of £2,000. At the time of writing this Mayfair Casino review, you could participate in Booster Bonus 20% match up to £100 or Weekend Bonanza Asgard 20 spins for £20. There is a lot to choose from.

Deposits and Payouts at the Casino

When choosing a new online casino, it’s essential to ensure that the payment methods it works with are secure and reliable. At the end of the day, you want to place your money with a company takes the safety of your data and money seriously. Mayfair uses the highest level of encryption for data transfer. You can see this immediately upon launching the site. Its web address begins with https, which basically indicates that it holds a SSL certificate.

Payment Options at Mayfair

Deposit options	PayPal, Visa, Visa Electron, Maestro and MasterCard; Neteller, Boku, Paysafe, Skrill, Skrill 1-Tap, GiroPay, Sofort, Trustly and Zimpler
Minimum deposit	£10, except for Boku £15
Fees	Boku 15%
Accepted currency	GBP, EUR, SEK, CAD, NZD
Payout options	Visa, Visa Electron, bank transfer, Neteller, Skrill, Paysafecard, Trustly

You can access all the necessary and very detailed information about payments from the central menu. Under the tab “More”, you’ll find “Cashier Details”. There you will learn that this casino accepts credit and debit cards, PayPal, Paysafecard, Trustly, Giropay, Sofort, Zimpler, Neteller, Skrill and Boku.

Payments via Boku can only be done in GBP. All payments via other payment methods are allowed in GBP, EUR, SEK, CAD or NZD.

The minimum deposit amount is £10/€10/$10/100kr and the maximum daily limit is £2,000/€2,000/$2,000/20,000kr. The minimum withdrawal is £20 and the daily limit is £2,000 or the equivalent in another currency. Deposits are instant. As for withdrawals, allow 3 days’ processing time and up to 5 more for the monies to be credited back by your card issuer.

As always, the only exception is Boku: £15 is the minimum deposit, £30 is the maximum and it takes 20 minutes for the money to appear in your player account.

Security and Regulation

By far the most important thing to take into account when checking out a new online casino is the safety. You will be asked to provide both your personal details and financial data, so you want to make sure they are in responsible hands. This certainly is the case when it comes to Nektan (Gibraltar) Limited. This company has managed to obtain licences from two governments to operate Mayfair Casino, so should you opt to play there, rest reassured that Mayfair Casino is honest and not a scam.

UKGC licence numbers are 000-039107-R-319400-014 and 000-041645-R320687-001. These licences are issued for the company’s services to be lawfully provided to players located in Great Britain. The UK Gambling Commission is also a regulating authority. All other customers fall under the rules and regulations of the Government of Gibraltar Licensing Authority (Licence Number 054) and the Gibraltar Gambling Commission.

The games are played using a random number generator. You can view the results of tests from Malta, UK and Gibraltar on the casino’s site. For dispute resolution, Mayfair works with the IBAS in the UK and with the Gibraltar Gambling Commission for other areas.

Customer Support

The site claims to offer fast customer service. Response times might very well be fast but they are not available 24/7, which is a slight inconvenience. You can contact their customer support via telephone, live chat or email. The agents attend customers from 8am till midnight UK time. Emails will be answered within 24 hours.

Unfortunately, if you have an urgent matter this is not very fast. This is why we strongly encourage you to take the initiative and dive into the Frequently Asked Questions. This section covers plenty of necessary areas however without a search bar or filter option it might be a little tedious. On the plus side, there is a lot of information covered in the FAQs and Terms and Conditions.

Usability of the Online-Casino

The colour scheme and design are certainly very pretty. The site is available in English, Swedish, Norwegian, Finnish and German. There is also Italian flag but no Italian language version. The discrepancy in the design and functionality between the homepage and the Nektan platform-based lobby is rather big, to the point where you can’t really see what games are actually being offered without clicking through a series of subpages. Once you do get to the casino lobby though, things are easier and more to the point. This site has also been fully optimised to enjoy on the go.

Mayfair Casino App

There is no mobile casino app, so you don’t have to worry about deleting pictures and other apps from your phone to free up some space to be able to download a new app. Actually seeing that the site loads fast and functions perfectly well from all devices from their browser, whether you choose desktop or mobile phone or tablet, you’ll soon see that you don’t miss having an additional Mayfair Casino app at all.

Conclusion: Mayfair Casino, some more work is needed

To round up our impartial Mayfair Casino review of this online casino, we’re going to point out as a positive point that it is certainly safe and regulated by the corresponding authorities. It offers a decent choice of games from the best providers. It has reliable payment options and ok withdrawal times.

On the downside, the design of the homepage interface and the Nektan platform-based lobby is not entirely synced. The information is not misleading but is not obviously the same when you look at both designs. Also, single spin winnings are capped at the level of £250,000 except for progressive jackpots, from which winnings are paid out in full. Overall it’s a 4.0/5.0.

Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.