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MrQ Casino Review – Is It Legit or a Scam?

Lead Author: Nicholas Crouch
Last Update: 29/10/2024

Our review of MrQ casino affirms it as a safe gaming platform with 1000+ games, legitimised by a UKGC licence. With games from Thunderkick, Microgaming, and other top developers, learn why membership at this appealing online casino is a privilege.

Our Experience at MrQ Casino at a Glance

Competitive Advantages

  • Quality Software Providers
  • Over 900 Mobile Games
  • Appealing Casino Promotions
  • Responsive Customer Support
  • Trusted Payment Options
Rating 4.0/5.0
Casino in the test
Licence UK Gambling Commission
Facts
  • Total number of games: 1000+
  • Software provider: Thunderkick
  • RTP Rate: 96.00%
Legality Available for players in the UK
Welcome Bonus
Bonus 20 Free Spins on Big Bass Splash
Link to casino page Play Here!
Terms Full T&Cs Apply. 20 Free Spins credited upon your first £10 deposit on Big Bass Splash slot only, valued at 10p per spin. Free Spins must be used within 48 hours of qualifying. All winnings are uncapped and credited to your real money balance.
Top Slots
9 Masks of Fire 9 Masks of Fire
Bonanza Megaways Bonanza Megaways
Fishin’ Frenzy Megaways Fishin' Frenzy Megaways

And 1000+ more slot games

Safety
Games and data security checked by
Software Providers
Most famous game developers
Payment Methods
Exceptions Attention: Only certain services count towards the bonus
Most popular payment services
Learn more about payments Read more
Payout Times
Limits and important information MrQ accepts quick and user-friendly payment options, thanks to which the waiting time for withdrawals is reduced.
MrQ Payout Details
  • Secure Banking Options
  • Fast Withdrawals
  • Worry-Free Transfers
Learn more about payouts Read more
RTP Rate
Monthly Payout Ratio High, 96.00% on Average
Checked by iTech Labs
Learn more about the payout ratio Read more
Customer Support Options
Chat from 08:00-20:00 Email Chat Phone
Available languages English, Finnish, German, Spanish, Norwegian
Secure link to MrQ casino site Visit Casino!

It’s important to review the trustworthiness of online casinos because, unfortunately, there are many cases of fraudulent casino websites. We are happy to inform you that the operator is licensed and regulated by the UK Gambling Commission. Its scam protection is strong, and the gaming platform is safe for British players.

Company Information & Overview

This review of MrQ casino will cover all aspects of the operators’ safety measures, games, bonus offers, payments, and customer support. We know how crucial it is to find a casino site you can trust, so we go through an in-depth evaluation of quality criteria to help you find your best match.

As a result, we discovered MrQ offers a safe online gaming platform with excellent characteristics. In addition to the review, you will find more info about the MrQ casino app and software, both of exceptional quality.

The operator partners with industry leaders like Thunderkick and Microgaming, which provide slots and table games with rewarding features. Here are more details about MrQ’s background, owners, and licence:

MrQ Casino Facts & Figures
Owner Lihndar Media Ltd.
Launched August 2018
Address 8 Sandridge Park, St Albans AL3 6PH
Registration number 51250
Regulation/Licence UKGC
Phone 0203 384 2800
Email support@mrq.com
Live Chat 08:00 – 20:00

We always start our checks with a security check. As different jurisdictions have different rules and regulations, it’s essential to know where a casino is licensed and by whom.

From here, we will go into the actual casino offerings and discuss whether or not the website offers table games, live dealer games, slots or bingo. We will then check the payment and withdrawal options and whether MrQ charges any fees.

After carefully analyzing each aspect, we will determine how worthwhile the casino is. Bear with us as we review the casino’s safety, bonuses, game selection and payment security in detail.

Secutity Assessment Results

Any safe online casino which operates legally in Great Britain must be licensed by the UK Gambling Commission (UKGC). Offshore licences won’t suffice when it comes to UK players.

If the online casino of your choice appears to have a licence number listed somewhere on the website, you should reconsider playing there. Be wary that the use of unlicensed sites is illegal.

Fortunately, MrQ is licensed by the UKGC. The full details of its licence are available on the UKGC website.

Entering the casino, you will see several responsible gambling partnerships like GamStop and GamCare listed, which tells us the casino meets stringent independent standards on consumer safety matters.

Here are five reasons that confirm that MrQ is safe:

  • A valid licence by the UKGC
  • 96.00% payout rate verified by iTech Labs
  • Тrusted banking options + 18 Pay by Mobile networks supported
  • Carefully curated portfolio of 24 software developers
  • Multiple responsible gambling parnerships

Another sign that there is no scam taking place at MrQ is the website’s trusted gaming and payment technologies — the casino partners with some of the most highly regarded and well-trusted institutions in the casino industry.

Both VISA and Mastercard have in-built fraud protection features, and NetEnt and Thunderkick will only ever allow trusted, licensed operators to stock their games.

MrQ Casino Bonus & Other Promotions

Like most UK online casinos, MrQ offers newcomers a welcome bonus to kick off their gaming in style. Once new players deposit £10, players will receive the bonus of 20 wager-free spins on Big Bass Splash only, valued at 10p per spin.

Compared to the best online casino bonuses, the number of spins is not very impressive. Check out our Magical Vegas review for something more impressive. However, we like the fact that this is a wager-free offer, so the player gets to keep their winnings.

However, be aware that there are terms and conditions coming with the first deposit bonus. First, you must use the free spins within 48 hours of claiming your prize, or they will expire. Second, they are only available while playing Big Bass Splash.

Welcome Offer
Deposit bonus 20 Free Spins on Big Bass Splash
Bonus Condition 10p per Spin
Validity 48 Hours
Minimum Deposit £10

Even if 20 spins may not seem like a lot, finding a wager-free bonus is rare. If you win, the winnings are yours to keep. However, each spin is worth 10p, and you can’t go over this value while using the bonus.

In addition, MrQ offers a number of other promotions. The operator claims all its bonus offers are wagering requirements-free. Additionally, MrQ offers bonus spins to players who verify their mobile phone numbers and those who refer a friend.

Daily prizes, must-win jackpots, tournaments and drops & wins are found in the promo section, making it quite versatile and suitable for different types of players. It is clear that the operator takes its slots and bingo games seriously, as its promos offer free spins or free bingo tickets.

Sometimes, free spins can be where the real wins happen, so overall, we’re satisfied with the range of offers. If, however, you’re looking for a slightly different welcome bonus, check out the G’Day Casino bonus.

MrQ Games & Platform

This online casino is perfect for fans of video slots and online bingo. There are over 1000 titles for players to choose from. A total of 24 software developers are included in the game portfolio, including Microgaming, Blueprint, NetEnt, and Thunderkick.

The number of table games is small and offers only blackjack and roulette. However, a well-curated live dealer section is available, compensating for the limited selection of classic RNG table games.

Website Design
MrQ homepage
MrQ homepage with games

The two major game providers at MrQ are the titans of the iGaming industry Thunderkick and NetEnt. Most players will know NetEnt as the developers of hugely popular titles like Starburst and Gonzo’s Quest.

The other game developer, Thunderkick, creates equally as exciting modern games with state-of-the-art graphics and innovative special features. Its best-known title is the 1429 Uncharted Seas Slot.

Online Casino Games & Slots

Going through the games library, we couldn’t help but note this is one of the best slot sites we have seen on the market. There are more than 1000 slots with different themes and mechanics to choose from.

Thanks to the partnership with Big Time Gaming, the slots section at MrQ features an extensive selection of the Megaways series. Try the Fishin’ Frenzy Megaways and the Rick and Morty Megaways.

MrQ’s slots selection represents an intriguing selection of storylines. Egyptian-themed games like the Eye of Horus and Book of Dead will take you on adventures searching for hidden treasures. You can match symbols and win free spins and generous payouts with some luck.

Unveil the legends of the Roman Empire with Gladiator Legends or experience a trip to Ancient Greece with Poseidon Ancient Fortunes Megaways – MrQ promises an uncompromised quality of gameplay.

The slots in the catalogue stand out with excellent RTPs. A vampire-themed video slot with a payout rate of 96.86% is Immortal Romance by Microgaming. You can find it and many other Microgaming titles.

While the slot games section is well-curated, the table games are few. There are just 6 blackjack tables, but the variations are quite popular. You will find European Multihand Blackjack, Atlantic City Multihand Blackjack, Classic Multihand Blackjack and 3 more Vegas variants.

The roulette section has 7 Real Roulette tables by the famous Real Dealer Studios and 20p Roulette by Inspired Gaming. While this is less of an impressive RNG table games selection, it is enough for a site which focuses on slots and bingo.

Live Casino

Even though the RNG table game section is limited, there is a live dealers’ lobby with excellent opportunities. You can choose from live roulette, blackjack, craps, poker, and several game shows.

Exclusively powered by the Evolution software, the live dealer section accepts a wide range of bets and offers superior HD streaming quality. Plus you can find them on the mobile app as well.

Online Bingo

Something we don’t see quite as often, even in the UK gambling market where bingo is widely popular, is a bingo site with its own proprietary bingo software. MrQ comes with 4 unique 90- and 75-ball bingo rooms.

There are 3 90-ball bingo rooms. The games in the room called ‘On the House’ are free and unlimited for every depositing customer. The other 90-ball bingo room, Pitch a Penny, offers 1p bingo games. Whereas Cheap as Chips offers 10p tickets and a rollover jackpot.

The Full Monty room represents a new approach to 75-ball bingo. Following the standard game rules, you enjoy a fun time playing. The surprise here is that there is a progressive jackpot with a guaranteed payout when it reaches £20.000.

Deposits and Withdrawals

MrQ offers a good range of payment methods. The deposit and withdrawal options featured are safe and popular among British players. The minimum deposit is £10. Debit cards and e-wallets offer uncompromised security of transactions.

Pay by mobile casino players can deposit using their phones with 18 supported networks, including EE, O2, Vodafone, Sky, and more. This convenient option extends to smaller networks like Lyca Mobile and Utility Warehouse as well. However, it’s important to remember that this method doesn’t support withdrawals. You can learn why with our guide to UK casinos with Payforit depositing where we cover mobile banking limitations.

Players often choose to pay with Visa Electron. You can also use it to receive your payout. After operator approval, a payout will take 3 to 5 working days to reach your account.

Payment Options at MrQ
Deposit Options Visa, Mastercard, PayPal, Bank Transfer, Pay by Mobile
Minimum Deposit £10
Fees None
Accepted Currency GBP
Payout Options Visa, Mastercard, PayPal, Bank Transfer

While MrQ doesn’t offer many payment options in its online casino, most customers would be satisfied with using the two major debit cards and PayPal. The safety of transactions is reinforced with SSL encryption.

Players should also be wary that the only available currency is GBP. While this shouldn’t be a problem for most UK-based customers, it may be helpful information for players with foreign bank accounts.

All deposits and withdrawals will appear as RQ or Lindar Media in your bank statement. The casino boasts fast withdrawals. The MrQ withdrawal time for Visa Direct is the quickest way to receive your prize, as it takes up to 4 hours, followed by PayPal withdrawals which take 6 hours.

Technical Security & Regulation

The online casino owns a UKGC licence. The Gambling Commission of Great Britain authorises only operators that comply with the current gambling regulations, which proves that the gaming site is safe.

As a verified UK casino operator, MrQ partners with the Independent Betting Adjudication Service (IBAS). This organisation independently and objectively solves disputes between the operators and its customers.

The MrQ safety measures include collaboration with responsible gambling organisations. On the site, you can find the logos of GambleAware, GamStop, and GamCare, as well as a dedicated 5-step guide to Safer Gambling.

The safety and fairness of the games are verified through independent testing laboratories. The casino website attests to undergoing independent audits by the iTech Labs, which have calculated a 96.00% average payout rate.

The website also utilizes 128-bit SSL encryption provided by CloudFlare to ensure that its customers’ financial details are kept safe. This proves that the scam defence is on the required level.

Furthermore, you don’t need to worry about data privacy as the online casino complies with the UK Data Protection Act and the EU General Data Protection Regulations.

Customer Support

Working Hours: 08:00 – 20:00
Phone Number: 0203 384 2800
Live Chat: 08:00 – 20:00
Email: support@mrq.com

MrQ online casino offers its customers multiple ways of support in case they encounter issues. For minor queries, we suggest players search for information in the FAQ section, which covers everything from payment issues to login troubles.

Customers can use live chat or email for more complicated cases. Remember that the live chat feature is only available between 08:00 and 20:00.

The fact that live chat is available only in a pre-defined time frame is disappointing. As many other websites offer 24/7 support, we believe MrQ should follow their lead and implement extended round-the-clock service hours.

If you prefer having more flexibility regarding support options, bet365 casino might be a more suitable choice. However, we believe that you will not need the support team because when we tested the site, it performed smoothly.

Usability of the Online Casino

The website design is clean and user-friendly. Everything from the search functions and menus available works to improve your gaming experience. A functional menu on the left side of the screen helps you navigate the website.

We give a bonus point to the operator for including separate categories for all games. You can also browse them by their software provider, which makes your choice easier, especially if you have your favourite game developers or want to explore new ones.

Detailed information about payments and promotions is easily accessible. Also, MrQ features a blog section where you can find a glossary with popular gambling terms and many other curious topics.

MrQ App: Hundreds of Mobile Games

We have reviewed many mobile casinos with excellent compatibility and functionality. MrQ deserves to be included in that list for its 100% mobile-friendly platform. You can open the casino on your mobile browser from any hand-held device.

Unfortunately, there isn’t a dedicated Android native app, but iOS players can download the app from Apple Store. Players can choose from over 900 mobile games, including video slots, bingo, Slingo, progressive jackpots, and live dealer games.

Software Providers

MrQ’s gaming platform features a selection of 24 software developers. The leading brands in the casino market are present. Red Tiger Gaming, Microgaming, NetEnt, Play’n GO, Pragmatic Play, Relax Gaming, iSoftBet and Push Gaming will offer you unforgettable gameplay with cutting-edge graphics and engaging storylines.

Creating the review of MrQ allowed us to explore the live dealer games selection provided by Evolution. Most of them are available for mobile play and include helpful features like bet statistics, live chats, and close-ups.

Conclusion: No MrQ Scam Detected

At the end of our review, we will provide a concise MrQ review summary. The UKGC-licensed online casino is a safe place to enjoy online slots or bingo. Its game library and software providers are well-curated.

Its only drawback was the small choice of RNG table games. As an alternative, we suggest you check our Coral review and find out more about its multiple blackjack and roulette game variations.

As mentioned, MrQ is undoubtedly an online casino perfect for slot-lovers and bingo fans. This is also reflected in the promotions and bonuses that routinely offer free spins and free weekly games.

Our checks found no scam at MrQ casino, and all safety standards were met. We think it’s safe to say that we can see MrQ growing to become one of the top-rated secure online casinos in the UK.

Frequently Asked Questions

Additional information is always helpful, so before we end our review and say goodbye, we invite you to read our FAQ section below. Learn how we completed the MrQ safety inspection below.

1. Is MrQ legit?

After doing our research for this MrQ casino review, we found that the operator is legal and safe in the UK. The online casino owns a valid licence by the UKGC and complies with the local gambling regulations.

2. Is it safe to play at MrQ?

To complete the MrQ safety check, we verified the casino licence, SSL encryption, technical security, audit rates and compliance with the UK gambling law. The results show that it is safe to play at MrQ if you are a British player.

3. What is the bonus at MrQ casino?

All newly registered players will be awarded a casino bonus, with some wager-free spins, once they fulfil the minimum deposit requirement. Learn how to best take advantage of them and keep your winnings in our review of MrQ casino.

4. How many casino games does MrQ offer?

There are over 1000 casino games, most of which online slots, jackpot slots and Megaways slots. You will also find bingo, Slingo, blackjack, roulette and live dealer games in the game library by 24 big developers like NetEnt, Evolution, Push Gaming and Play'N GO.

5. Is MrQ a scam?

Following our research, we found no signs of MrQ being a scam. The operator is licensed by the UKGC, audited by iTech Labs and in partnership with various responsible gambling organisations, so the security and regulation of MrQ are guaranteed.

6. How to withdraw my winnings from MrQ?

Players can choose from several payment methods at MrQ. You can withdraw your winnings via PayPal and enjoy super fast withdrawals of up to 6 hours. If you choose to cash out via Visa or Mastercard, you will wait between 3-5 working days.

Nicholas Crouch, Chief Editor at Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.