MustardBet Review

Please note: This betting provider is not available anymore. Please choose an alternative from our best betting sites. 

One of the newest arrivals to the gambling world MustardBet with its twin offering of sportsbook and casino only reaching the market in 2018. Its casino is powered by Microgaming; one of the steadier and more experienced hands in the industry. They’ve also joined forces with another reputable provider: Pragmatic Play, expanding their variety of games even further.

🥇 Mustardbet	Mustardbet
⭐Rating	4.0 / 5.0
🎲 Total Number of Games	250
💻 Software Provider	Microgaming
🎁 Welcome Bonus	–
⚖️Regulation	UK Gambling Commission
🏆 Mustardbet	Play Here!

Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. GambleAware.

Sadly, there are some betting sites out there who spoil things for the rest of us. Guys who think that running a betting company gives them the right to play by their own rules and fleece customers.

Well, as far as we’re concerned ‘mavericks’ belong in ‘Top Gun’ and Mel Gibson movies, not the betting industry and we’re here only to endorse the ones with proper licences that regulate their activities by the book. So, it’s reassuring that this brand holds the Isle of Man gambling licence. The main reason of us writing our MustardBet review is that they also hold the licence of the UK Gambling Commission.

Overview of Our Experiences

We will discuss the merits of the MustardBet sportsbook in due course but it’s worth emphasising the importance of a good software provider in the Casino. Not only do Microgaming games run smoothly and efficiently but they have also been responsible for offering some of the most famous slots ever made. Immortal Romance is arguably the best-known of their regular slots while Mega Moolah is the Jackpot slot that just keeps on giving. Or more precisely, that keeps on making millionaires.

It is worth remembering throughout our review that MustardBet is a vey new player so one can’t expect them to be up to the pace that other betting sites who have been in the game for 10-15 years have reached. That said, we are pretty impressed with what we’ve seen so far and think this is a company who can go places pretty quickly. From our initial findings, it seems Sportsbook is their bread and butter with Casino a nice support act but that all depends on the path they choose to go down.

Add a decent blog with insightful articles to the equation and some further informative pages and you can easily see the potential for these guys to be a big player in the future.

MustardBet Check: Scam or Not?

Let’s take a moment to remind ourselves of why it’s so important to hold the most reputable licences and check if MustardBet is a scam. Some countries (we won’t name any names) hand out licences to operators who meet a few basic criteria and don’t go the extra mile in terms of monitoring their activities after that point.

But a MustardBet scam is totally out of the questions as it holds a UK Gambling Commission license. It is the hardest to obtain and similarly, the hardest to keep, so you know you’re with a trustworthy Casino/Sportsbook if they have it. This is the case with MustardBet. By going with a company who owns the UK license, you’ll know that key areas of their business are regulated, including:

• adequate protection of your data,
• a duty to pay out on your winning bets, certain standards when it comes to advertising and making sure that all Casino games are run in the proper way
• that pay-outs on Casino games – also known as RTPs – are in line with what they promise to be.

Scroll down towards the bottom of the homepage at MustardBet or any other UK betting or casino site. You will see links to eCogra, GambleAware and Gamstop. The first one helps customers with grievances towards an Operator solve their disputes, the second and third are there to help players with gambling problems to address the issue. Working with these organisations is another sign of this being serious, trustworthy and responsible company.

Summary of the Offers from MustardBet

Some companies try to do too much. They offer a Sportsbook, a Casino, a Live Casino, Poker, Bingo and a host of other stuff. We actually have a soft spot for the companies who do not bite off more than they can chew.

By exerting most of their energies (and budget) on Sportsbook and also having a casino for those in that way inclined, they end up offering two very solid products and signing up with them means you can play both under the same roof without the quality being diluted.

Fair enough, if you are after the ultimate casino with all the bells and whistles with every slot under the sun, a Live Casino with endless varieties of all the major table games and a few other extras, you will probably walk away a tad disappointed. However, there is still more than enough there and there are not too many holes to pick in their Sportsbook so bear with them for a year or so and you will find it was worth it as they get better and better.

The Website of MustardBet

Online Casino

As per above, this is not one of those Casinos that is the equivalent of an Aladdin’s Cave of casino games. For players looking to play at online live casinos there are not many live dealer options to speak of, table games are pretty limited with three varieties of Blackjack, All Aces Poker, Aces and Faces Power Poker and Roulette.

But if it’s slots you like, you’ll be a lot happier. By having Microgaming and Pragmatic Play on board, MustardBet can boast some really good, colourful and feature-filled slots that will keep you entertained for hours and offer plenty of variety. With slots it’s a case of each to their own but here are some of the ones at MustardBet we particularly enjoyed: Immortal Romance, Chilli Heat, Vegas Magic, Curious Cabinet and Exotic Cats.

Of course, if it is multi-million wins you are after and a case of ‘go big or go home’ then you would be well-advised to make your way to the Jackpots section. Mega Moolah is the star attraction here as a record-breaking Jackpot slot who has made plenty of normal people into millionaire people over the years; but you have others available as well. Hansel and Gretel: Treasure Trail is a good one so why not take that one for a spin?

Sportsbook

Football, cricket, tennis, golf, darts, ice hockey and tennis are among the marquee sports available at MustardBet that you can bet on. Rather like with their casino, you are not going to find every single professional sports game under the sun here but just remember this is an Operator finding its feet in the business, so they deserve a little patience.

But the serious Sportsbook punter should take note of the following: they’ve not only decided to offer odds that are highly competitive compared with what the rest of the industry is offering. Nevertheless, they have also done something virtually no-one else has done: displayed the maximum amount that any one punter can place on a particular market on a particular sporting event.

That may sound like a small detail but any Sportsbook bettor who has wanted to bet a chunky sum on something only to find out that they’ll only take a ‘tenner’ on it, will realise the significance of this.

MustardBet Bonus

MustardBet do not offer any welcome bonus, let alone the best online casino welcome bonus offer. There, we have said it. However, before getting the knives out, spare a thought for a company who’s just starting out and is a little bit afraid of new customers abusing the bonus system to their advantage with crippling consequences. Besides, you should not just judge a betting company by its welcome bonus any more than you should judge a book by its cover. It’s really not the be-all-and-end-all. And who knows in the future? if the company progresses, we’re sure you’ll see a MustardBet bonus or two in the future.

Yes, of course, a welcome bonus is a nice gesture but all long-term relationships need more than lots of love to start with and little love after that. In the long run, a good product is worth more than a great welcome bonus.

There is however a cashback offer in the casino but the maximum you can get back is 2% so in all truth, you’re not going to see that much money come back to you at the best of times. Still, it’s better than nothing so you might as well take advantage.

Deposit and Payout at MustardBet

Following the theme of a company who is walking before thy can run, their payment methods are a bit limited. You can deposit using Maestro, Mastercard and Visa but unfortunately, that is about it. By the way, those are the same three methods that are available should you want to make a withdrawal.

Sadly, that is just not good enough. Not everyone has one of those three methods available and whereas it’s enough of a flaw to not have bank transfers available, which would satisfy the needs of just about every customer, it’s perhaps even worse to not have E-Wallets available. They are very much the future and the likes of Skrill, Neteller and PayPal are becoming increasingly popular so they are notable for their absence.

Credit and debit cards usually take about 3-5 days in terms of requesting a withdrawal and then having the money in your account. Just remember you may have to show proof of ID and other relevant documents before making your first withdrawal. Strong mobile app on both iOS and Android.

Payment Options of MustardBet
Deposit options:	Maestro, Mastercard and Visa
Minimum deposit:	Not stated
Fees:	Only those charge by your payment provider, if any.
Accepted currency:	GBP, EUR
Payout options:	Maestro, Mastercard and Visa

Security and Regulation

We have touched upon the advantages of playing at a company that holds a UK gambling licence but we haven’t yet discussed the other crucial things to look out for.

One of the most important factors is that they are regulated by eCogra. What this means is that any player who holds an account with MustardBet can take their case to them and seek an independent ruling if they need to do so.

That could be the case if a Casino game crashed while you were playing it or had just secured a big win or if you placed a Sportsbook bet where you disagree with how it ended up being settled. Maybe all data showed that Eden Hazard was the first goalscorer in a certain Chelsea match but they settled it as Willian, who appeared to touch the ball but…maybe after it was already over the line.

The fact they work alongside some of the biggest payment providers gives it a positive score in this MustardBet review but they could do with signing up with a few others.

Customer Support

Customer Support is available 10am-10pm seven days a week. They have all the three main forms of communication available- e-mail (support@mustardbet.com), phone and Live Chat available which is pretty good because some of the newer companies neglect customers who like to use the second and third methods.

They are generally pretty good in terms of response times and they are an efficient and friendly bunch over there but Mustard customers should be aware that their CS service is available in English only. Not a huge issue but worth noting.

Usability of the Online Casino and Sportsbook

We’re not going to lie when we say that at present the site looks a bit more like something a group of pals with a penchant for Developing (computer programs) mustered/mustard (see what we did there?) put together in their spare time than a site that a huge Operator built after months of hard graft.

Therefore, if you’re looking for an all-singing-all-dancing website full of features, big bold banners and lots of colour, you may have to go elsewhere.

Still, it’s easy-to-use and you can find whatever it is that you want to bet on with minimum of fuss which is the most important thing, not to mention finding easy links at the bottom of the homepage to where you can do other stuff. Like read the terms and conditions, find info about responsible gambling, contact Customer Support, become an affiliate for the site and so on.

By default, the Sportsbook will show the upcoming football matches when you first go to it which is handy and it’s easy to navigate to the sports you’re looking for. As highlighted already, the fact that MustardBet always tell you what the max bet is on any market is a useful feature. In summary, it’s all a bit basic but it does just enough.

MustardBet App Available: Mobile Experience

You would look a bit silly carrying a jar of mustard around with you but you certainly will not look silly carrying the MustardBet app around with you on your mobile device. It means that you can play their Sportsbook or casino games whenever you wish and you can download the iOS app straight from the Apple store and the Android one from Google Play. They both provide a good experience that is simple to use, although you can of course just play on your PC or laptop at home if you prefer. For a list of the best mobile gambling platforms online, check out our dedicated guide to the best mobile casinos.

Conclusion: Work in Progress but They Could be Very Good Within a Year

MustardBet is a bit like a young tennis player or racehorse who you watch in action and pencil in as one to watch. They are nowhere near the finished product but the important thing is that they’ve got their site out there, have some customers on board already and are constantly improving.

You won’t find anything you haven’t seen before in their online casino but we like that they clearly display the max bet on any Sportsbook wager and that they offer Sportsbook odds to three decimal places, which is pretty rare and innovative. Their licences and meeting of other regulations are all in order and we have good reasons to think they are a credible, trustworthy and honest site so we can recommend them.

However, of course you can’t expect miracles from a site with less than a years’ experience and some won’t be too keen on the absence of bonuses and varied payment methods. All that said, proper Sportsbook players may like their product with a few innovative features and they are only likely to get better. Our MustardBet review conclusion? Definitely one to keep an eye on!

Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.