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Responsible Gambling in Canada – Online Tools, Tips & Support

Lead Author: Alya Gray
Last Update: 10/10/2023

Responsible gambling in Canada is an important topic. But it is often overlooked in favour of more exciting prospects. However, it’s a bad idea to ignore such vital factors, which is why this article will shed some light on responsible online gambling practices in Canada.

7 Things to Consider Before You Start Gambling from Canada

Canadian Responsible Online Gambling Guidelines

When it comes to gambling laws in Canada, things are rarely as straightforward as we would like. The country does not have clearly defined legislation at the federal level. As a result, there is no overlapping law that governs responsible gambling in the country. This makes it even more important for players to know how to spot genuine operators with a suitable responsible gambling policy for Canadians.

Canadian Responsible Gambling Casino Sites Must:
Responsible Gambling Regulations in Canada
  • Be licensed by the Kahnawake Gaming Commission
  • Obtain a license from a reputable regulatory body
  • Collaborate with organizations focused on addressing problem gambling
  • Provide a range of self-management resources
  • Ensure protection against underage gambling
  • Enroll in a player exclusion register
Abide by CA responsible gambling practices

While the federal government does not take an active approach in ensuring fair and responsible online gambling for Canadians, provincial governments are not so passive in their measures. Certain provinces have introduced a framework for governing gambling sites and ensuring that unsuitable CA players don’t gain access to gaming products.

Kahnawake Gaming Commission – the Canadian Gambling Regulator

There is no single regulatory institution for Canadian online gambling sites. In fact, the law prohibits online gambling operations on the country’s territory. However, that restriction doesn’t extend to foreign operators. This leaves Canadians in a strange limbo, where there is no local oversight, but international platforms are allowed to do business in Canada, as long as they are licensed by international gambling authorities.

In recent years, individual provinces have passed online gambling regulations to regulate the industry on a local level. The Ontario government stands out as it has the most robust system. The Alcohol and Gaming Commission Ontario has done a great job at establishing standards for licensed operators and ensuring certain player protections. Still, all provinces have their own systems in place, and there is still no federal solution.

The Kahnawake Gaming Commission serves as a catch-all regulatory body for Canadian online gambling sites. It’s based in the Kahnawake Mohawk Territory which is home to a First Nations reserve. The KGC is not a federal institution, but it was the regulatory board for many years. It exists to ensure fair gaming at online gambling operators.

Kahnawake Gaming Commission
Kahnawake Gaming Commission
Office Address P.O. Box 1799, Old Malone Highway, Kahnawake Mohawk Territory, Quebec, J0L 1B0, Canada
Telephone Number (450) 635 1076
Official Website Kahnawake Gaming Commission
E-Mail complaints@gamingcommission.ca
Main Tasks Regulation & Supervision

Groups of Players Banned from CA Online Casinos

As you already know, gambling is not for everyone. Specific groups of people are rightfully denied access to CA online casinos and other gambling platforms. This is done to protect the vulnerable and prevent any drastic consequences. Here is a list of people who don’t get to gamble in Canada:

  • People Under the Legal Gambling Age – While the gambling age in Canada varies by province, operators are required to check if the players are in line with local laws.
  • Inebriated Players – Players who are clearly not sober are not allowed to gamble at retail locations in Canada.
  • Self-Excluded Individuals – If a player has placed themselves on a self-exclusion list, an operator will not allow them to access gambling products.
  • Credit Gamblers – Online gambling sites do not extend credit so you can play gambling games.

Overall, only players who can gamble responsibly should be allowed to. This means that only legal-aged individuals with a stable financial situation are permitted to play online. Operators such as casino sites and crypto casino platforms have to do their due diligence to ensure that no harm is done to customers in the process.

Responsible Gambling Tips – How to Stay in Control?

Online gaming is fun, but it can get out of hand. Therefore, it’s strongly recommended that you follow Canadian responsible gaming guidelines. Over time, organizations have developed certain practices that have proven to help players stay in control.

These include a wide range of methods with varying degrees of severity. It’s important to be objective about your situation and employ the necessary measure to maintain a positive approach to gambling. Below, we will explore the various forms of responsible online gambling practices that you can apply to your regular gaming sessions.

How to Keep Your Gambling Habits Healthy?
  • Define Your Limits Before You Gamble Set limits for yourself in terms of betting, deposits, and playtime. Moderation is key to maintaining a positive approach to gambling online.
  • Self-Manage Using Various Tools Use the numerous self-exclusion tools to limit your access to gambling. These include time limits for a designated period.
  • Self-Exclude as a Last Resort Request complete self-exclusion from gambling at a specific operator. Once in place, the restriction cannot be lifted.

Set Your Limits & Stop When You Hit Them

Deciding on a budget is not only financially sound but also an excellent safety measure to keep your gambling behaviour within reasonable limits. When playing at CA online casinos with a responsible gambling policy, you will be able to set numerous limits.

Specifically, you can place deposit limits, restricting the amount of money you can deposit within a specific time frame. Alternatively, you can also make use of betting and playtime limits. The former places a cap on how much you can bet, while the latter restricts your gaming sessions to a set time period.

Self-Manage Your Gambling Habits Using Tools

At CA gambling sites, you will have access to numerous responsible gambling tools. These are features that will assist you in keeping a healthy approach to gambling. Every legitimate casino will provide multiple tools that you can use at any time. Check out the most common features below:

  • Deposit Limit
  • Loss Limit
  • Bet Size Cap
  • Time Limit
  • Time Out
  • Reality Check

You can use any of the listed Canadian responsible gambling tools simultaneously. It’s up to you to decide which combination of measures is suitable for you personally. Once you decide on the correct restrictions, you can implement them right away. Operators will respect your decisions and will not allow you to remove them until the set time has passed.

Of course, you don’t have to rely fully on the operators to keep a tight lid on things. Your friends can be a great help in this. Make sure you have someone to talk to if things take a turn for the worse.

Consider a Voluntary Gambling Ban

If the above-listed features aren’t enough, then you can take more extreme measures. As far as responsible gambling tips go, you will never find a licensed operator that is against self-exclusion. It’s the most efficient tool at your disposal if you want to give up gambling. Here are some details on how to use it.

  • Keep Your Gambling Habits Healthy – Make sure that you keep everything in moderation. Use the above-listed responsible gambling tips to keep a positive relationship with gambling.
  • Get in Touch with a Problem Gambling Organization – Never be afraid to reach out to responsible gambling organizations to receive assistance. This can be in the form of counselling, therapy, or simply education.
  • Take a Break & Request a Time Out – If necessary, set a limited exclusion period for yourself. Operators enable you to request self-exclusion for anywhere between a few days to months.

Self-exclusion is available at any Canadian online gambling site, and you can request it at any time. The exclusion period will vary depending on your preferences. It can be for a set time period – from a couple of days to cool off to multiple months. If you want to go all the way, you can also demand complete self-exclusion.

Complete self-exclusion means that you will be denied access to the online gambling operator indefinitely. Once you set the time period, you won’t be able to reverse it. You will have to wait the entire time period.

Self-Exclusion Programs in Canada

The Canadian government doesn’t maintain a federal self-exclusion registry. Much like regulations, this is left to the individual provinces. Therefore, if you wish to ban yourself from gambling in your province, you need to contact the respective authority. Below, we have listed some of the most notable self-exclusion programs in Canada:

  • Responsible Gambling Council’s Self-Exclusion Program
  • British Columbia Gaming Policy and Enforcement Branch Self-Exclusion Program
  • Ontario Lottery and Gaming Corporation’s Self-Exclusion Program
  • Atlantic Provinces’ Voluntary Self-Exclusion Program
  • Alberta Gaming, Liquor & Cannabis Self-Exclusion Program
  • Manitoba Liquor & Lotteries Self-Exclusion Program
  • Saskatchewan Problem Gambling Hotline’s Self-Exclusion Program
  • Loto-Quebec Voluntary Self-Exclusion Program

Canadian Responsible Gambling Organizations

If you feel like you’re slipping, then we strongly recommend contacting one of the responsible gaming organizations active in Canada. There are numerous initiatives to assist problem gamblers in managing their issues. Additionally, it’s also worthwhile to know the different responsible gambling organizations by province.

Canadian responsible online gambling organizations vary in their purpose. Some are formed to provide counselling and advice, while others provide full-fledged therapy programs. Interestingly enough, many work together and are part of the Canadian Partnership for Responsible Gambling.

Depending on your circumstances, some may be better suited to you than others. It’s important to know what the various organizations offer and be able to choose the right. Below, we will explore the various responsible gambling organizations and how they can help you.

Canadian Responsible Gambling Support Organizations
Responsible Gambling Council www.responsiblegambling.org
Canadian Partnership for Responsible Gambling http://www.cprg.ca
Alcohol and Gaming Commission of Ontario https://www.agco.ca
Loto-Quebec Corporation https://lotoquebec.com
Where to get help?
These are numerous Canadian organizations that deal with the issue of problem gambling. Some provide therapy, while others will help you learn more about this condition.

Responsible Gambling Council – Receive Information & Counselling

The Responsible Gambling Council is a global initiative, designed to promote safe gambling practices among players. It’s readily available to Canadian players and provides gambling therapy in the form of counselling.

This organization supports a hotline that you can call any time of the day. Moreover, you can also reach out via text or live chat. The RGC is one of the most effective and well-established organizations in the world when it comes to dealing with problem gambling. The Responsible Gambling Council of Ontario is one of the most well-known chapters, readily accessible to Canadians.

Responsible Gambling Council in Canada
Responsible Gambling Council
Office Address 411 Richmond Street East, Suite 205, Toronto, ON, Canada M5A 3S5
Telephone Number +1 (416) 499-9800
Official Website www.responsiblegambling.org
E-Mail Available via form
Main Tasks Education, Counselling

Canadian Partnership for Responsible Gambling

The Canadian Partnership for Responsible Gambling is a nationwide initiative to promote responsible gambling practices in Canada. It is a network of different responsible gambling programs and organizations designed to educate the public and provide help when needed.

The Partnership works with all major state-owned gambling corporations and regulatory institutions to promote good practices. Its work is more behind-the-scenes than direct therapy. Still, its influence and impact on the CA gambling scene are essential.

Canadian Partnership for Responsible Gambling
Canadian Partnership for Responsible Gambling
Office Address 411 Richmond Street, Suite 205 Toronto, ON M5A 3S5
Telephone Number (416) 499-9800 x246
Official Website www.cprg.ca
E-Mail lisac@rgco.org
Main Tasks Advance Responsible Gambling, Encourage Safer Play, Support Sustainable Growth

Alcohol and Gaming Commission of Ontario

The Alcohol and Gaming Commission of Ontario is the exemplary regulatory institution in the country. It’s based in the province of Ontario and regulates all legal operators in its jurisdiction. The AGCO has done more for promoting responsible gambling than most other organizations in the country.

The AGCO sets standards for operators and requires them to abide by the regulations. These regulations are designed with the intention of protecting vulnerable players and ensuring fair play. All gambling sites that offer their services to the Ontario public are required to be licensed by the AGCO.

Alcohol and Gaming Commission of Ontario
Alcohol and Gaming Commission of Ontario
Office Address Alcohol and Gaming Commission of Ontario 90 Sheppard Avenue East Suite 200-300 Toronto, Ontario M2N 0A4
Telephone Number 1-800-522-2876 (toll-free in Ontario) / 416-326-8700
Official Website www.agco.ca
E-Mail customer.service@agco.ca
Main Tasks Regulation and Ensuring Standards

Loto-Quebec Corporation

Loto-Quebec is the province monopoly on gambling in Quebec. It’s the sole operator in that province, offering legal casino gaming, sports betting, lottery, and poker. As a state-owned entity, Loto-Quebec works to the highest standards. It ensures that players have access to safe and legitimate gambling products.

With Loto-Quebec, QC residents can rely on tried and tested practices when it comes to responsible gaming. The main purpose behind the provincial crown corporation is not to be a market leader, but an avenue to enjoy safe gambling products. As such, many of the enticing elements of online gambling that would lead to compulsion are removed, leaving only the essential product.

Loto-Quebec Corporation
Loto-Quebec Corporation
Office Address 500 Rue Sherbrooke Ouest Montréal, QC H3A 3G6 McGill Metro station
Telephone Number 5142852929 / 18663959878
Official Website lotoquebec.com
E-Mail customer_service@loto-quebec.com
Main Tasks Ensuring Safe and Fair Gambling in Quebec

Problem Gambling Organizations by Province

If you’re in need of gambling therapy or counseling, there are options for every CA province. Each province has its own support structure and institutions to deal with this. It’s important to know where to turn to if things take a turn for the worse. For this reason, we have listed the most prominent problem gambling organizations in each province below:

  1. ℹ️ Alberta – Problem Gambling Resources Network Alberta
  2. ℹ️ British Columbia – Gambling Support BC
  3. ℹ️ Manitoba – Problem Gambling | AFM – Addictions Foundation Manitoba
  4. ℹ️ New Brunswick – New Brunswick Addiction Centres
  5. ℹ️ Newfoundland and Labrador – Gambling Helpline
  6. ℹ️ Nova Scotia – Gambling Support Network
  7. ℹ️ Ontario – Centre for Addiction and Mental Health
  8. ℹ️ Prince Edward Island – Gambling Support Line
  9. ℹ️ Quebec – Loto-Quebec
  10. ℹ️ Saskatchewan – Saskatchewan Problem Gambling Helpline

Signs of Compulsive Gambling & How to Prevent It

Gambling addiction does not develop suddenly. It takes some time for an individual to show signs, and the symptoms can vary in their severity. It’s crucial to catch these early if they start to appear. This way, you can act quickly and seek help before things take a turn for the worse.

Gambling addiction shares certain symptoms with other similar conditions. It can be mitigated and controlled, provided that you take the necessary measures. If you take anything from our Canadian responsible gambling tips, it should be how to recognize the symptoms. Here is a list of signs of problem gambling that sufferers report.

8 Signs of Problem Gambling Behaviour:
Severity Index Gambling Risk How to avoid it?
1. Neglecting other interests & responsibilities. If you find that your gaming sessions are becoming longer and at the expense of your responsibilities, you may have developed an addiction.
2. Overspending and borrowing to gamble. A common symptom of problem gambling is spending increasing amounts of money to play gambling games. Even if you start off playing with small sums, you might find yourself wagering more and more. Many addicts take on debt to continue gambling after exhausting their personal funds.
3. Chasing on losses and gambling to earn money. If you are determined to gamble more in order to win back what you’ve lost, you may be exhibiting symptoms of problem gambling.
4. Keeping your gambling a secret. Sometimes gambling addicts don’t freely admit the extent of their gaming activities. If you find yourself doing something similar, and avoid sharing your habits with others, then you might have a gambling problem and should take measures.
5. Experiencing extreme happiness when gambling. If your primary source of happiness comes from playing gambling games, then you might be susceptible to problem gambling.
6. Feeling guilty and frustrated about gambling. If you feel like you need to continue gambling despite feeling guilt and frustration from doing so, we recommend contacting a responsible gambling organization.
7. Accumulating debt and unpaid bills because of gambling. Gambling addicts often don’t have the necessary money to maintain their addiction and will accumulate debts to play more.
8. Gambling to escape your problems. If you find that gambling is an escape from your worries and troubles, it may be time to call it quits.

Gambling addiction is a terrible ailment. It can have devastating effects on the individual, including both personal and financial ruin. If caught in time, the affected person can learn to manage it and even overcome it. However, if ignored, it will develop further, and its impacts will only get worse.

Therefore, it’s crucial to be educated on the topic of responsible gaming in Canada. Knowing the signs of addiction will help you deal with it much more efficiently, especially if you receive professional help. Never worry about reaching out for assistance, it can only lead to positive outcomes.

Vulnerable Groups of Canadian Players

Addictions are rarely all-encompassing. Not everyone will become a gambling addict after playing a few slot machines. However, certain groups are predisposed to this condition and have to pay special attention not to fall victim to it. The list of vulnerable people is quite well-researched, and experts have figured out which groups should avoid gambling.

This is not to say that only people in these demographics are at risk, but that they are especially vulnerable. Anyone can become a gambling addict, given the right circumstances. So, even if you’re not among the following groups, make sure to control yourself.

  • CA players with previous addictions
  • Canadians of poor socioeconomic status
  • Gamblers with behaviour defined as risky
  • Canadian young adults & underage users
  • CA elders with declined memory and dementia
  • Canadian players with problem behaviour
  • Canadians with intellectual disabilities

Protecting Underage Gamblers in Canada

Online gambling is illegal for anyone under the legal gambling age in the respective province. Gambling sites have made it quite difficult for minors to access online gaming products. Here is a list of information required to open an account.

  • Citizen Service Number
  • First and family name
  • E-mail
  • PKI certificate
  • Postal address
  • Date of birth
  • Bank details
  • Chosen play limit

This KYC process is standard across the industry, not only in Canada but internationally. If you can’t prove your identity with the above-mentioned information, then your account will be closed. This process is designed to protect underaged individuals, as they are one of the at-risk groups mentioned above.

Canadian Online Casinos with No Responsible Gambling Policy

Of course, everything described above is done by legitimate operators bound by the law. However, the Internet is home to many unlicensed gambling sites. They have no problem avoiding regulations and performing illegal acts since there is no supervision or punishment.

Recognizing rogue casinos and gambling sites is crucial for a safe and fair online gambling experience. There are certain hallmarks that will expose a gambling site as illegitimate. Here are some of the criteria for rogue platforms:

  • No legitimate licence
  • Not verified by third parties
  • No partnerships with support organizations
  • No RNG audits
  • No SSL encryption
  • False advertising

If you do the necessary checks yourself, you will be able to avoid the majority of unsafe platforms. It only takes a couple of minutes at most. While it’s not the most fun thing in the world, it can help you avoid danger down the road. Playing at illegitimate gaming operators carries significant risks, from no assistance with responsible gambling tools to not receiving your winnings after requesting a withdrawal. So, make sure to avoid them at all costs.

Alya Gray, Casino & Sports Editor at Scams.info

Alya Gray

Casino & Sports Editor at Scams.info

Alya first got introduced to online casinos through a friend, and as a homebody, she discovered the joys of playing table games from the comfort of her own home. Her degree in journalism comes in useful when researching her content, and she is our authority on international gambling markets.

I know it can be overwhelming to sort the good from the bad. So, if I can lend a hand with that, I'm happy to.

Frequently Asked Questions

If you have any questions about our responsible gambling tips for Canada, make sure to check out the FAQ section below. We cover the most common queries by CA players and provide accessible and quick answers.

1️⃣ What does responsible gambling in Canada mean?

In short, responsible gambling in Canada encompasses multiple practices to avoid developing a gambling addiction. It involves a strict and disciplined approach to gambling so that you can continue playing safely and responsibly. However, those who cannot manage on their own may also use certain features to assist them.

2️⃣ What responsible gambling practices are there in Canada?

There are several CA responsible gambling tips that we can share to keep a tight lid on your gaming activity. For one, you can employ self-limitation strategies, such as betting and deposit limits. Restricting your playtime has also proven effective for those at risk.

3️⃣ What responsible gambling organizations are there in Canada?

Players can reach out to numerous responsible gaming organizations in Canada. Each initiative provides different services ranging from simple education to full-fledged therapy. Depending on your circumstances, you may wish to contact an organization, such as the Canadian Responsible Gambling Association. Make sure to learn all you can about them beforehand.

4️⃣ What are the risks of problem gambling and addiction for Canadian players?

The signs of problem gambling for CA players are well-documented. They range from spending increasingly significant periods of time gaming to neglecting your personal life and taking on debt to gamble. The list of symptoms is quite long and certainly deserves your attention, if only for education purposes.

5️⃣ How to spot unreliable Canadian online casinos with deceptive practices?

Learning how to spot illegitimate gambling sites in CA is essential for a safe gambling experience. Unfortunately, there are many rogue operators online. However, differentiating them is relatively straightforward. The lack of a legit licence or responsible gambling policy for Canadians is usually a dead giveaway.

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