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PlayGrand Casino Review

Lead Author: Nicholas Crouch
Last Update: 28/08/2024

If you want a serious intense visual gaming experience, then PlayGrand Casino is the place to go. In this PlayGrand Casino review, you can learn about the products on offer, and why the casino claims to “deliver a player experience that’s simple, safe and highly entertaining”. Try PlayGrand Casino and see if it is the gambling site for you.

Our Casino Experiences at a Glance

Advantages of PlayGrand Casino

  • Refined Slots Selection
  • Great Table Games
  • 100+ Top Providers
  • Rich Live Casino
  • Fast Transactions
Rating 4.5/5.0
Casino in the test
Licence UK Gambling Commission
Facts
  • 🎲 Total number of games: 2500+
  • 💻 Software provider: NetEnt
  • 💳 RTP Rate: 96.00%
Legality Available for Players in the UK
🎁 Welcome Bonus
Bonus 100% up to £100 + 30 Bonus Spins
Link to casino page Play Here!
Terms Full T&Cs Apply. 18+. New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Terms Apply. GambleAware.org
Top Slots Demo Available!
Poseidon Ancient Fortunes Megaways Poseidon Ancient Fortunes Megaways Demo Game in PlayGrand Casino
Big Bamboo Big Bamboo Demo Game in PlayGrand Casino
Dead Man’s Trail Dead Man's Trail Demo Game in PlayGrand Casino

And 2000+ More Slot Games

Safety
Games and data security checked by
Software Providers
Most famous game developers
Payment Methods
Exceptions Attention: Only certain services count towards the bonus
Most popular payment services
Learn more about payments Read more
Payout Times
Limits and important information All payment methods at PlayGrand Casino are reliable and fast. Explore your options and choose the transfer method you like.
PlayGrand Casino Casino Payout Details
  • Fast Transfers
  • Reliable Providers
  • No Transfer Limits
Learn more about payouts Read more
RTP Rate
Monthly Payout Ratio High, 96.00% on Average
Checked by iTech Labs
Learn more about the payout ratio Read more
Customer Support Options
Chat from 07:00-23:00 Email, Chat, Phone
Available languages English, Finnish, German, Spanish, Norwegian
Secure link to PlayGrand Casino site Visit Casino!

The site looks and sound fantastic, but we wanted to make sure that it delivers on its promises. In our PlayGrand Casino review, we will be looking at every single area of the site to make sure it offers players what it says. We look at the range of games, the variety of games, and how many are available at the PlayGrand Casino app.

We also check out the customer service, the banking and the user-friendliness of the desktop and mobile site. More importantly, we check out how seriously they take security and safety and ensure that the site is licensed and regulated. There are serious proofs that PlayGrand Casino scam is impossible, so read on to find out more about the operator’s certifications.

Overview of Our Experience – Is PlayGrand Casino Safe?

Visually, the site is very striking with its simplicity and easy navigation. The home page is populated with games thumbnails, and the log in / register tabs are clearly seen. The number of games is astonising. Out of the 2500+ titles on offer, the majority of games are slot machines. However, there are different types of tables games, and a pretty decent live casino. We found it to offer everything a player wants and needs – and more.

✔️ Company White Hat Gaming
✔️ Address 85 St John Street, Valletta, VLT 1165, Malta
✔️ Registration number C73232
✔️ Regulation/license UKGC, MGA, SGC, Curacao
✔️ Phone N/A
✔️ Email support@playgrand.com
✔️ Live Chat Yes

The games are great, so we checked out the other areas to see if it stacked up. The usability of the site is impressive, with all games being easy to find. The banking iss decent, although standard compared to other casinos. However, the withdrawal and pending time is better than the competition.

Furthermore, we are pleased to see that the customer service is active 24/7 – all day every day, which is something we like here at Scams.info. There is no phone support, but that seems to be standard with a lot of casinos these days. Having looked at all areas of the site, we are very pleased with the excellent work of the operator.

PlayGrand Casino Check: Scam or Not?

PlayGrand Casino safety is excellent because the online casino is new. But can the players be certain of their safety? Firstly, the site is part of White Hat Gaming, which has over 13 casinos to its name and was established back in 2012. It is also licensed by several different iGaming companies: the UK Gambling Commission, Swedish Gambling Authority, Malta Gaming Authority and Curacao e-Gaming.

It is very rare that a casino has that many licenses. This is the first sign of safety and security of a trustworthy online gambling site. Here are a few proofs that PlayGrand Casino is safe for UK players:

  • UK Gambling Commission Licence
  • International Authorities Licences
  • Excellent Games by Best Software Developers
  • Various Fast & Reliable Payment Methods
  • Fair Play Games Tests by Independent Auditors

Because of the number of licenses, it has, it is regulated in many different countries. However, there are still restricted countries including Belgium, Bulgaria, Denmark, France, Italy, Latvia, Spain, Turley and the US. As such, be sure to check your country before playing.

The casino offers top games from the most trusted software providers in iGaming. There are games from NetEnt, NextGen and Microgaming, to name a few. As such we can see that it is a well regulated and licensed casino, with links to top games. Clearly we can see this is not a PlayGrand Casino scam.

PlayGrand Casino Bonus: Check Out the Promotions

Some of the best casino bonuses for UK players are available when joining up a site – and this is true of the PlayGrand Casino bonus. In fact, it isn’t just a bonus, it’s a welcome package coming with the first three deposits. On your first deposit, you can get 100% up to £300 + 30 bonus spins on Reactoonz; on your second you can get 50% up to £500 play + 50 bonus spins on Book of Dead. The third deposit brings 25% up to £200 + 20 free spins on Legacy of Egypt.

All in all, the welcome pack can total up to £1,000 + 100 free spins. To qualify for the bonuses, there are criteria you must fulfil. After your registration, your first three deposits must be a minimum of £10 to qualify. Your maximum bonus on every three deposits is £300, £500 and £200 respectively. Also, these deposits cannot be made via Neteller or Skrill.

🎁 Deposit Bonus 100% up to £100 + 30 Bonus Spins
🎁 Bonus Condition 35x Wagering Requirements
🎁 Validity 30 Days
🎁 Other promotions Reload Bonus Terrific Tuesdays

There are further T&Cs attached to the bonuses which you need to consider. Firstly, any winnings from the spins will be awarded as bonus money. All bonus money and winnings will be subject to 35 times wagering requirement.

Furthermore, games have different weightings to the wagering requirements, so check the site. As well as this, the maximum bet allowed while using your welcome bonus is £5. Be aware that all bonus money expires after 30 days and bonus spins after 10 days.

There are other PlayGrand Casino bonus suggestions you can take advantage of at PlayGrand Casino. These vary depending on the time and are often updated. Currently, there is an Online Music Draw, where you can get 10 bonus spins per day on NetEnt’s Guns‘n Roses. With a minimum deposit of £10, you can play for the chance to win 2 tickets to a concert of your choice.

You can also experience the fast “Terrific Tuesdays”, with a reload bonus every Tuesday. Every Tuesday you can boost your account with a 40% reload bonus up to £40. Obviously, all bonuses come with terms and conditions attached.

Overview of the Offers from PlayGrand Casino

The dazzling number of 2500+ games at PlayGrand Casino as it offers an incredible amount of games. You can play from the biggest and best jackpot games, an incredible amount of table games, as well as a variety of live dealer games. There are also top promotions for new players – and old.

The Website of PlayGrand Casino
Preview: Casino Game Selection at PlayGrand Casino
PlayGrand Casino Games selection

Online Casino

In comparison to many other casinos, the PlayGrand Casino safety and variety of games here is superior to most. Whether you love slot games, table games, jackpot games – especially for lovers of the top live casino sites in the UK, you’ve got heaps here. There are 100+ gaming providers to choose from, including NetEnt, Microgaming, Nyx Interactive and NextGen, to lesser-known providers like Games Warehouse and Multicommerce Game Studio.

As such, you have 2000+ slot games to choose from including Book of Dead, Bonanza, Top Cat and Mr Magoo’s Adventure. If you like branded games, then you can play on Guns ‘N Roses, Monopoly and Who Wants to Be a Millionaire. Furthermore, there is an incredible selection of jackpot games, including Romeo and Juliet, Mega Moolah, Mega Fortune and Hall of Gods.

If you’re looking for the most up-to-date and new titles, then you can play on fresh games in the New section. The Other Games category holds amazing slingo, bingo, keno, scratchcards, and more fun betting options.

For players who like RNG table games, then there’s an incredible choice of 55+ different games. You have the option of European roulette, French Roulette and Roulette Master. There are blackjack choices including Blackjack Classic, Blackjack Player’s Choice and Blackjack Neo. Other card games you can play include: All Aces Poker; Ultimate Texas Hold’em; DJ Wild Stud Poker; baccarat; Punto Banco; Caribbean Stud Poker; Red Dog; Pontoon; Odd One In; Texas Hold’em; Sharp Shooter and more.

The 45+ live dealer games at the Live Casino are top games from Evolution and Pragmatic Play. There are choices such as Texas Hold’em, Dragon Tiger, Football Studio, Lightning Roulette, Dream Catcher, Roulette Live, Baccarat Live and more. There are 17 games in total, offering a quality live dealer experience.

There are a number of banking methods available at the casino. Not only is this a PayPal casino, but there are also even more top options to play with. There’s the choice of debit cards, such as Visa, MasterCard and Maestro, online banking, eWallets such as Trustly, Skrill and Neteller, and more.

All deposits are instant and the depositing procedure is acessible at all times. Playerscan deposit by selecting the Deposit option in the Cashier section of their accounts. The next step requires to select a transfer method from the list, enter deposit amount, and approve the transaction. Do this, and a few minutes later you will already be playing any game of your choice.

Payment Options at PlayGrand Casino
💳 Deposit options Maestro, Neteller, Skrill, PayPal, paysafecard, Bankwire
💳 Minimum deposit £10
💳 Fees None
💳 Accepted currency GBP, EUR, SEK, AUD, CAD, NOK, USD, SAR
💳 Payout options Maestro, Neteller, Skrill, PayPal, Bankwire

When it comes to the PlayGrand Casino’s withdrawal procedure, you can take your money out with the same methods with which you can deposit. With all withdrawals, there is a pending time of between 48-72 hours. After that, it depends on your withdrawal method as to how long it takes. eWallets can take between 24-48 hours, debit cards take between 2-5 days; bank transfer between 3-5 days.

Be advised that if you win £100,000 or more, the casino can pay out in ten instalments. There are no fees attached. Apart from the larger than normal minimum withdrawal, the banking is pretty good.

Security and Regulation

Saying “PlayGrand Casino scam” is an impossible statement. The operator is regulated by four different governing bodies: UK Gambling Commission, Swedish Gambling Authority, Malta Gaming Authority and the Curacao e-Gaming. As such, it has fulfilled successfully the criteria of four very tough and strict gambling regulatory bodies.

As well as being well regulated, the site fully protects all of your data by employing the strongest SSL encryption available in today’s market, using GeoTrust, ensuring that you are fully protected all the way. This is a secure sign of PlayGrand Casino safety extended over players’ personal details and funds.

On top of this, PlayGrand Casino currently employs eCOGRA as a third-party auditor to check all of the games. As such, you can be sure that the RNG is checked to ensure fairness and the RTP’s as completely accurate and transparent. Furthermore, it uses IBAS (Independent Betting Adjudication Service) as a third party resolution centre, so any complaint will be dealt with fairly.

Finally, the site is linked to top responsible gambling organizations including Gambling Therapy and GamBlock. You can also impose your own limits, set reality checks, take a time-out, close your account and self-exclude. You, therefore, know you can always access help if needed.

Customer Support

Working Hours: 24/7
Phone Number: No
Live Chat: Yes
Email: support@playgrand.com

The PlayGrand Casino’s customer support is pretty good even without a support phone. Players can use the live chat online form or email. You can also access help in a variety of languages, including English, Finnish, Norwegian, Swedish and Russian. The Live Chat is generally answered immediately, and your queries dealt with very quickly. We are also very impressed with the speed of email responses.

All inquiries are answered in under 6 hours, and often in under one hour. Furthermore, the support is available 24-hours a day, 7 days a week. This is the biggest plus for us. Also, we found the agents to be very quick and helpful. Overall, we are very happy with the service available.

As well as this, under the Help section, there is a comprehensive FAQ section. In the FAQ section, you can find answers to bonus and account queries, pending withdrawals, account queries, deposit issues, technical queries and more. It isn’t the biggest FAQ section, but it answered many queries that could arise.

Usability of the Online Casino

The casino is very attractive and very easy to use, which is important when it has the amount of games that it has in the offer. The home page shows banners for the current promotions, and at the top of the page, you can see the PlayGrand Casino’s sections. There are also many games categories like New, Slots, Jackpots, Live Casino, Table Games Provider, and more.

Contact and Help are also in a very prominent place, which is good as we could access them quickly, as and when needed. Since PlayGround Casino is a multilingual site, players can change the language at the top of the site from English to Swedish, Finnish or Norwegian. At the bottom of the site, you can access all other areas such as Responsible Gambling, T& Cs, Complaints and Procedures, RTPs and more. It is a very user-friendly site – quick, easily navigable and attractive.

PlayGrand Casino App: Play On the Go Slots & More Games

If you’re looking for one of the best mobile casinos for UK players, then check out the PlayGrand app, available for a variety of modern mobile devices including Samsung, Apple, HTC, Sony, LG, Huawei, Microsoft, Blackberry, Tablets and more. The site uses all the same software providers, and you can experience a great variety of the top games available on the desktop site.

The PlayGrand Casino app is easy to download and can be found in the App Store and Play Store. Visually, it looks very similar to the desktop site. However, it is laid out slightly differently. At the top, the only options are Sign Up and Login. Scroll below the welcome banner and you can sort the games by category, provider, or find a title with the Search bar.

If you don’t wish to download the app, it is also available to use on a mobile browser. It is very easy to navigate and is formatted perfectly for all devices. No matter how you play it, it is attractive, quick, easy to use and offers an overall great user experience.

Conclusion: Perfect Online Casino with its Own Software

To sum it all in our PlayGrand Casino review, we really enjoyed our experience. In comparison to some of the best online casinos in the UK for 2024, the fantastic number of slots, live dealer, and table games and providers immediately draws attention.

The banking is also impressive, as it is relatively quick in comparison with others, and it had a variety of options, including PayPal. Another bonus is the customer service, which is not only very quick and helpful but also available 24 hours a day.

As well as this, both the desktop and mobile casino site are not only attractive but also very easy to navigate and offered a top user experience. PlayGrand Casino is a classy and smart, well respected, trusted, safe and secure site. It offers a fantastic experience and is worth 4.5 out of 5.0.

Frequently Asked Questions

We’ll complete the PlayGrand Casino review with answers to frequently asked questions. The answers are brief and on the point, so if you wish to learn more, follow the links to the relevant section of the overview.

1️⃣ Is PlayGrand Casino legit?

Our PlayGrand Casino review has many proofs that PlayGround Casino is safe, and all UK players over the legal age can register. Players can start their PlayGrand Casino experience knowing that the operator has licences by the UKGC and other international gambling authorities.

2️⃣ Is it safe to play at PlayGrand Casino?

The operator applies the newest internet safety protocols and has a strict ID-proof registration process. Those PlayGrand Casino safety measures are accompanied by licenses from four international authorities and secure payment methods. Alongside this, all games are regularly tested for fairness by independent organisations.

3️⃣ Is there an exclusive bonus to the PlayGrand Casino review?

The PlayGrand Casino bonus selection is created in the gambler's best interest. For example, the PlayGrand Casino welcome bonus is actually a welcome pack extending over the first three deposits. After the first deposit, a player can receive bonus money, free spins, a combination of both, or more surprises.

4️⃣ Can you play at PlayGrand Casino for real money?

The PlayGrand Casino safety measures allow UK players to enjoy their gambling experience fully. The PlayGrand Casino overview shows that playing requires real cash, so don't forget to make a deposit. The bet ranges vary depending on the game, which means that it can be as low as a few pennies or go up to thousands of pounds.

5️⃣ How many casino games do PlayGrand Casino offer?

Whether you play the desktop, mobile casino, or via the PlayGrand Casino app, you will still have access to the amazing 2500+ games at PlayGrand Casino. This amazing number includes amazing slots, best table games, top-rated live dealer games, and many other betting and wagering options.

6️⃣ Is PlayGrand Casino a scam?

We have solid proof of PlayGrand Casino scam-free nature supported by multiple licences from various international authorities. The full list PlayGrand Casino's safety and regulation measures also includes fairness checks by renowned independent auditors, and high-level SSL protocols in the website's code.

7️⃣ What is the PlayGrand Casino bonus offer?

Every UK player can find something interesting in the online casino's "Promotions" section. The welcome bonus pack is the most interesting booster for newly registered players. After the initial offer, gamblers are welcome to explore the interesting PlayGrand Casino bonus suggestions or wait for new promotions.

8️⃣ What is the PlayGrand Casino payout rate?

Our PlayGrand Casino review lists many important details about the online casino, its games, bonuses, and how to deposit. Another important topic for every real money player is knowing that the average games' RTP is 96%. This rate is fairly good when compared to the best payout online casinos in the UK..

9️⃣ How to withdraw my winnings from PlayGrand Casino?

There is no PlayGrand Casino scam regarding quick and secure payment methods. The deposit and withdrawal process at PlayGrand Casino are simple and require a few steps to complete. UK players can make a withdrawal request anytime, and the funds will be transferred ASAP.

🔟 Does PlayGrand Casino accept PayPal deposits?

UK players can use PayPal deposit whenever they wish to feed their account. The payment option is accessible via the desktop, mobile casino, and PlayGrand Casino app and has no limits. This depositing method is instant, and that is why it is preferred by PlayGrand Casino's players and the best PayPal casinos in the UK.

Nicholas Crouch, Chief Editor at Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.

Enjoy gambling responsibly. Set limits on time and money spent, and never gamble more than you can afford to lose. Remember, gambling is for entertainment, not a way to solve financial problems. If you feel your gambling habits are becoming a concern, seek help from organisations like BeGambleAware or GamCare.