Plum Casino Review

Please note: This online casino cannot be recommended by us at the moment. Please choose an alternative from our page dedicated to the best online casinos.

Allow us to share with you all the details we found out about Plum Casino that make it obvious that this casino is not a scam but a safe bet. When shopping around for a new online casino, it is important to make sure you leave your money with a safe, reliable site. It must have at least one licence issued by an official licensing authority, and if it has more than one, even better.

🥇 Plum Casino	Plum Casino
⭐Rating	4.0 / 5.0
🎲 Total number of games	350+
💻 Software provider	Merkur, Microgaming, NetEnt, Nektan
🎁 Welcome Bonus	–
⚖️Regulation	UK Gambling Commission
🏆 Plum Casino	Play Here!

Full T&Cs apply. 18+. New players only. Eligibility restrictions apply. GambleAware.

The payment options have to be safe. The brand must have a responsible gaming programme in place and cooperate with at least one independent organisation dedicated to auditing the Random Number Generator it uses, as well as assist in the resolution of disputes. Keep on reading to find out the information we gathered in our Plum Casino review.

Overview of Our Experience

The design of this casino’s website follows the pattern of many other casinos managed and operated by Nektan. The colour scheme is green with dark blue and purple elements in the background. The layout is pretty logical. As soon as you launch the website you’ll be able to choose a game to play, be it from a grid of game thumbnail images with the option to check out a demo version before betting real money or by accessing the game tab of your choice.

The games you will find at this casino are state-of-the-art with fancy graphics and sound effects. This is thanks to the fact that this casino has agreements with the top providers on the iGaming market such as Microgaming, NextGen and Evolution. The site can be enjoyed both from your desktop and mobile devices and runs really fast and smoothly on both.

Plum Casino Check: Scam or Not?

We certainly like the fact that all the information related to the site’s security is displayed in the footer. There we can immediately see that this online casino is licensed by both the Gibraltar Government and the UK Gambling Commission and the licence numbers are provided. For any company to obtain a UK Gambling Commission licence, it has to meet plenty of very strict criteria. In addition, upon registering an account, customers have to provide their real personal data such as name, surname, address, etc. This is one of the measures to prevent any fraudulent activity or money laundering. Just the fact that it holds this licence is proof in itself that this is absolutely not a Plum Casino scam.

In addition, it works with the IBAS for external dispute resolution. This organisation promotes responsible gaming in cooperation with GamStop and GambleAware. There are logos of the banking methods accepted, one of them being PayPal, which is known to be extremely safe.

Summary of what Plum Casino offers

Now let’s take a look at what this operator has to offer. As we have already mentioned, it works with absolutely the best online game providers. Blueprint, ELK Studios, Evolution and Red Tiger are just some of the fabulous brands worth mentioning. If you join this casino expecting a lot of innovative gaming solutions, you’ll certainly find them. Cutting edge slots and ultramodern live casino games are certainly on offer. Below we will take you through the different categories of Plum Casino’s games library.

The Website of Plum Casino

Online Casino

If you are a fan of 3-reel classic slots, 5-reel slots, multi-pay line slots, bonus slots, progressive slots, free spins, special features, sticky symbols, multipliers, etc., then Plum Casino is the place for you. They have a very decent slots library packed with all sorts of innovative features and some classics too. You can enjoy Trolls Bridge, Rainbow Riches, Big Blox, God of the Sea and several hundred more.

There is a category dedicated specifically to Jackpots with Isle O’ Plenty, Paws of Fury, Wolf Run, Siberian Storm and more. The games in this category have been carefully selected. Behind each one of them is a fabulous game developer and provider such as Aristocrat, Iron Dog, Realistic Games and Scientific Games.

You can also try your luck and bet on one of many instant win games such as Pixies of the Forest Casual, Ghostbuster Spectral Search or Crossword Cash. Or how about digitally scratching your way to wealth and playing on the selection of scratch card games like Medusa or Foxin’ Wins? Like in many other online casinos, the option of a live casino gradually opens the opportunity to play alive and betting to other competitors. For more live dealer options check out our best live casino sites review.

Table Games and Other Games

This is definitely the one category we must say we are disappointed with. The games offered are of very good quality but just way too few for anyone looking for more than a slots experience to be spoilt for choice. The Casino Games section also includes the live dealer games but if we were to exclude the latter, all we are left with is 15 games altogether, of which 12 are different versions of BlackJack. Besides this, there’s 1 roulette game and 2 poker games. Definitely not good enough.

Live Casino at Plum Casino

As live dealer games have grown in popularity, the providers have had to keep improving the quality to keep their customers satisfied. The absolutely fabulous HD movie quality of the live games streamed from their studios comes from Evolution Gaming and NetEnt. You seriously will not find better providers of live dealer games. Great choice of games, extremely knowledgeable and helpful live dealers and a fun atmosphere; this experience is absolutely worth your time and money.

Plum Casino Welcome Bonus: Check Out the Offer

All newly registered depositing customers will be welcomed with a welcome package. You can get up to £400 in casino bonuses and 150 spins to enjoy on Starburst. After completing your first deposit of a minimum of £10 as required by this casino, your first 100% match bonus up to £100 and 50 spins will be credited to your account. Your second deposit triggers a second match bonus, which is also 100% up to £100, and another 50 spins. Upon your third deposit, your match bonus of 50% up to £200 and the remaining 50 spins will be added to your account.

Of course, as always, there are terms and conditions attached. Read them carefully into the Plum Casino bonus section. There are 12 different roulette games available, such as Auto Roulette VIP and NetEnt Live Roulette Pro. You will also get to enjoy 8 different blackjack games, 4 different baccarat games and more.

The value of each of the 150 spins is 10p. You can use them exclusively on Starburst. Their validity period is 7 days. Note that the match bonuses will be given as bonus funds and not cash. Every subsequent bonus will only be released after completing the requirements of the previous one. Another very important point is that the validity period of the bonus is 24 hours.

The wagering requirement of the bonus funds is x40 the sum of the deposit and the bonus. The winnings from the free spins will be credited as bonus funds and their play through rate is x40.

This casino caps the converted cash from bonus funds at x5 the initial bonus awarded. This basically means that if you obtain a bonus of £10, the maximum amount of cash you will receive upon fulfilling the wagering requirements will be £50. As per the terms of the casino: “The Maximum conversion cap will apply to both the deposit match and the spins. Any winnings over that amount at the time of conversion will be voided.”

We have noticed a rather important inconsistency, which is most probably due to a typo: in the welcome bonus banner, in small print just underneath the “Plan Now” button, the conversion rate is indicated as x4. Either way, conversion rates and capped winnings are not favourable for players. You can take a look at Mr Spin online casino if that’s a dealbreaker for you.

The contribution percentage towards the playthrough requirement varies depending on the game you play. For example, playing on Blackjack and Roulette counts 0% towards the wagering. The list of games excluded from play using these bonus funds is large, like for example Game of Thrones, Thunderstruck II or Isle O’ Plenty.

As long as you are OK with these limiting terms and conditions in relation to the bonuses, there are a number of weekly bonuses and very frequently occurring special promotions, as well as a VIP club.

Deposits and Payouts at the Casino

This casino accepts a number of trustworthy and reliable payment methods such as credit cards and debit cards (Visa, Visa Electron, MasterCard and Maestro). There are also a number of eWallets like PayPal (applicable only to UK players), Neteller and Skrill. Apart from these, you can choose to use Zimpler if you are located in Sweden or Finland, or Trustly (UK, Ireland, Sweden or Germany), and Sofort. For all of these payment methods, the minimum deposit amount is £10/€10/100kr/$20. The maximum deposit amounts are established per individual banking method. For example, with Paysafecard, you can deposit £200/€250/2500kr/500NZ$/400 C$ per PIN.

Payment Options at Plum Casino
Deposit options:	PayPal, Visa, Visa Electron, Maestro and MasterCard, Neteller, Boku, Paysafe, Skrill, Skrill 1-Tap, GiroPay, Sofort, Trustly and Zimpler
Minimum deposit :	£10, except for Boku £15
Fees:	Boku 15%
Accepted currency:	GBP, EUR, SEK, CAD, NZD
Payout options:	Visa, Visa Electron, bank transfer, Neteller, Skrill, Paysafecard, Trustly

A deposit option that is constantly growing in popularity is Boku. The way Boku works is that all deposited amounts are added to your phone bill. This is why the minimum deposit amount is set at £15 and it carries a 15% fee, which will be deducted from your mobile telephone invoice.

Withdrawals can be made to nearly all the same payment methods, with some exceptions, all of which are detailed on the site in the Terms and Conditions section. In cases where the banking solution provider does not allow payouts, bank transfers have been enabled. The minimum withdrawal amount is £20/€20/200kr/$40. The maximum value per transaction is £10,000.

This casino, just like pretty much all casinos operated by Nektan, caps the maximum payout from its games at £250,000 per single spin. The only exception to this rule, which in our opinion is a big negative point, is winnings from progressive jackpots, which are paid out in full.

Security and Regulation

This casino is managed and operated by the company Nektan (Gibraltar) Limited. It is licenced by the Gibraltar Government Licensing Authority (Licence Number 054) and regulated by the Gibraltar Gambling Commission for the services provided to its customers located outside of Great Britain.

The operations for British customers are delivered thanks to the licence the casino has obtained from the United Kingdom Gambling Commission. This is known to be the toughest authority in terms of the criteria required to obtain a licence. The licence numbers are 000-039107-R-319400-014 and 000-041645-R320687-001. Be prepared for a thorough personal data check, which is a standard procedure upon opening an account. This is a safety measure to prevent dishonest players getting in amongst the casino’s customers.

Not only does the casino itself hold a UKGC license but also its providers. This, in turn, is a guarantee that the games are fair and that they work with a random number generator.

Plum Casino clearly cares about your healthy gaming habits. It has a solid Responsible Play programme that supports GamCare, amongst others. Should you ever have any concerns about your own patterns, you can contact customer support and be safely guided through the options such as Reality Checks, deposit limits, time-outs and self-exclusion.

Customer Support

This casino scores quite well as far as customer support goes. It offers several channels to get in touch with its agents. You can use the phone (+44 203 621 6926) or live help. They are available from 8 am until midnight GMT. There is also an e-mail provided. As per the Support page, they promise to get back to you within 24 hours but several customers have reported the response time as often being under 1 hour. The agents are

Alternatively, you can refer to the comprehensive FAQ section and other areas of the site. There is plenty of handy information there. The pages with information lack filters and search windows, so are prepared to be patient. With a little bit of time and knowing the right keywords, it is relatively easy to find all the answers. It might end up being a better solution than waiting in a queue for the live chat or on the phone.

Usability of the Online Casino

The look of the site is pleasant and concise. The colour scheme is continued through all the areas. The login/Register buttons are very well visible at the top right, and so are the links to the Support and Play Responsibly areas. The banners displaying different offers and promotions are located centrally; you really can’t miss them.

The games are divided into categories. There is no filter option but there is a search bar. The site is available in English, Swedish, German, Norwegian and Finnish. Overall there is plenty of useful information provided in all the different sections but due to the lack of filtering or scroll-down menus, etc., you need a little bit of perseverance to find the details you’re after.

Plum Casino App: Usability from the desktop version

This casino can be enjoyed straight from your browser. It does not have a mobile casino app as such, which is not necessarily a bad thing. Apps tend to take up a lot of precious space on our phones and seeing as the games and all the functions have been optimised to work really smoothly on mobile devices, it is not really necessary to worry about downloading any extra Plum Casino app. The quality of graphics and overall experience remain intact regardless of screen size.

Conclusion: Plum Casino: a promise of good fun

The takeaway from the Plum Casino review is that it offers good fun, especially if you are a fan of slots. There are also good live dealer games from top suppliers. Plum Casino works with over 20 different game providers, from industry leaders to smaller and yet reliable brands. This operator is fully licensed by the UK Gambling Commission and also by the Gibraltar Government.

The payment methods are safe and there is an extensive responsible play scheme. The bonuses are plenty although as a downside, the winnings are capped at £250,000. Another slight negative is that the selection of table games is rather limited. To sum up, if you are looking for fun on slots from many different brands, this is a reliable casino, not a scam 4.0/5.0.

Scams.info

Nicholas Crouch

Chief Editor at Scams.info

Our Chief Editor brings with him an extensive background that spans decades. Known for crafting captivating casino and sports betting content, Nicholas began his journey into the world of gambling with football pools, and he now enjoys the excitement of high variance slots and curating engaging content for our site.  

I've learned that when creating gambling content, knowledge offers an edge, but ultimately, it's about the enjoyment and sharing my honest expertise with others.