Overview of Spin Genie

Slot games nearly always make up the majority of any online casino and they are certainly not neglected on this site. However, it is great to see that other games are being given the spotlight as well. Slingo is a hybrid of slots and bingo, and despite becoming increasingly popular, it is still not given the attention it deserves on many sites.

Thankfully, Spin Genie is changing that, and has created a place where you can try something new, as well as playing your old favourites.

Overview of Our Experiences

Overall, we found this site simple to navigate as it doesn’t bother with gimmicks or frills. The game selection is easy to find, although we would really like to see some more options for browsing the games. However, there are numerous categories available and, as we said, it is refreshing to see a site which gives different games some recognition.

There are, of course, other elements of a casino to consider apart from the game selection. We want our readers to be able to gamble online without any worries, which is why our Spin Genie review will take you through all the relevant aspects of the site.

From security and licencing, to customer support and the mobile app, at the end of this review you will know everything you need to know about this online casino.

Spin Genie Check: Scam or Not?

It can be difficult to tell how to differentiate between a legitimate operator and an online scam if you don’t know what you’re looking for. It’s actually not that complicated at all, since every casino operating in the UK is required by law to hold a licence from the UK Gambling Commission.

If you are a UK player, and you come across a casino which does not have this licence, then you should avoid it at all costs. The licence can usually be found by scrolling to the bottom of the casino’s homepage, and the UKGC logo will be in the footer. Otherwise, you can always have a look through the site’s terms and conditions to see which licences it holds.

This operator actually holds licences from not one, but two regulating bodies. The required UK Gambling Commission licence can indeed be found in the footer, so you know that this casino has the correct licence to be operating in the UK. It then holds another licence from the Aldernery Gambling Control Commission.

This is simply because the company’s headquarters are based in Guernsey, and so it must also hold this licence. The UKGC is a highly respected organisation, so as soon as you see its logo you can rest assured that the casino is being monitored and regularly audited, but it is nice to know that a second organisation has also found this operator legitimate. You can play knowing that there is no Spin Genie scam.

Overview of the Offers from Spin Genie

As well as having some great games on offer, this operator also gets top marks for its variety in software developers. Some casinos have limited options available, and you will occasionally even find a casino which only offers titles from one developer – although when this happens it is usually at least one of the larger companies, like Microgaming.

We firmly believe that the more options available, the better. This site has titles from numerous different providers, including industry titans such as Microgaming, IGT, and NetEnt. This is also a great place to play games from Yggdrasil. This developer hasn’t produced a huge amount of games yet, but it quickly became known for its inventive games, and has won numerous awards for innovation.

The Website of Spin Genie

Online Casino

Let’s take a closer look at exactly what is on offer at this casino. As we have mentioned, slot games usually make up the majority of the games at any online casino, and this is also true here. Over 500 of the games at this site are slot games.

They do, of course, vary as they come from different software providers. There are also hundreds of different themes and gameplays available, so don’t make the mistake of thinking that all slots are the same. If you’re looking a slot game with something extra, you can always try the jackpot slots too.

There are over 20 jackpot slot games available at this operator, which is a pretty decent offering – many sites have only a handful. Jackpot slots are played in much the same way as any other slot game but come with the additional opportunity of winning the jackpot.

A jackpot slot game is connected across all casinos and the jackpot amount increases every time someone at any casino plays on it. This means that the bonus can increase very quickly, and you will often find that is goes into the millions.

If you’re more interested in table games, you can choose from standard table games, or the live suite. There are almost 30 table games available at this casino, including favourites such as roulette, blackjack, poker, and baccarat.

The live suite at Spin Genie is supplied by Evolution Gaming, which is generally accepted as the best live software provider at the moment. Its Lightning Roulette game won the Game of the Year award at the EGR Operator Awards this year, so it is definitely worth a try! If you do enjoy live dealer games, we have put together a list of our favourite live casinos of 2024.

Check out another of our favourite UK online casinos for live dealer games in  our Betway Review which you can find right here.

What sets this operator apart from many others is the fact that it offers more than just slots and table games. This site has a whole section dedicated to slingo, a cross between slots and bingo. There are 25 versions currently available here, including games based on your favourite television shows. You can play slingo games themed around Love Island, Britain’s Got Talent, The X Factor, or Dancing on Ice. If this still isn’t enough for you somehow, there are also over 70 instant win games for you to try. These cover a range of games, but include scratch cards too, which are always popular. The instant win games are great if you want to try something different, or just take a quick break between bigger games.

Spin Genie Bonus: Check Out the Offer

Welcome bonuses can be somewhat controversial. They are usually prominently advertised on a casino’s homepage and offer the player extra incentives for registering there. However, the full extent of the terms and conditions are usually not as clear, and you may find yourself signing up to a promotion which turns out not to be beneficial to you at all. You can always have a look at the best casino bonuses we found this year as a good point of comparison.

The Spin Genie bonus is relatively simple as it is just dependent on your first deposit, whereas others are sometimes spread over three or four, making it more complicated to calculate. This offer is also not very large. The casino offers to match your first deposit 100%, but only up to £50. So, if you deposit £50 for your first deposit, then you will be given another £50. If you deposit £200, you will also only be given £50 in bonus funds.

What is also important to note is that the money given to you by the casino is in bonus funds, which are not treated in the same way as the money you deposit yourself. These funds, and any winnings made from them, cannot be withdrawn until the wagering requirements have been met. For this Spin Genie deal, the wagering requirements are 50x the bonus amount. This means that if you receive £50, you will need to wager £2,500 before the bonus funds can be converted into withdrawable funds. In addition, you only have 7 days to meet these requirements, or the funds will expire. 50x is a pretty steep wagering requirement, and 7 days is an unusually short amount of time to meet it. You need to think about whether or not these conditions are worth it for you. Would you usually wager that amount of money in 7 days?

There is also a separate bonus on your second deposit, if you do choose to register at this casino. If you deposit at least £10, you will be entitled to 20 free spins on Starburst, Gonzo’s Quest, Twin Spin, or Jack and the Beanstalk. This bonus also comes with its own conditions, so make sure you read up on these too.

Deposit and Payout at the Casino

Whenever you are making financial transactions, you want to be able to do so knowing that your money is being looked after. A lot of people have preferred methods of making online payments, and so it’s great when a site has numerous options. PayPal is always a popular choice, as you don’t need to enter all of your personal and financial details into every new site. If you are looking for a casino where this is an option, we have put together a list of the best PayPal casinos.

Unfortunately, not only does Spin Genie not offer PayPal as a payment method, it actually has shockingly few options available. The other inconvenience is that the options are not clearly displayed anywhere on the site, so it is not easy to find out how you can make deposits and withdrawals until after you have already registered. We did speak to the customer support team, and they informed us that you can use all major debit cards, or the mobile payment service, Boku. There are no e-wallets available, which is highly unusual and something that a lot of people will probably find pretty inconvenient. There is a minimum deposit of £10 with all transactions, and Boku also incurs a £2.50 fee with every transaction.

Security and Regulation

When it comes to security, nothing is more important than making sure that the correct licences are in place. When the UKGC issues a licence to a casino, it then also regularly audits that casino in order to make sure that it complies with all of the regulations set down by UKGC. These regulations are in place to protect the player and their money, and if a casino is found to be in breach of the rules, it can be fined, or even have its licence revoked. That is why knowing that an operator has been licenced by the correct organisation is so important.

There are some other things you can look out for to set your mind at ease that a casino is legitimate. This operator is affiliated with GamCare, GamStop, and Be Gamble Aware. All of these organisations’ top priority is the welfare of players. It is reassuring to see that Spin Genie is taking its responsibilities seriously and is making it easy for anyone in trouble to find help.

It is also good to know that all funds from players are placed in a special segregated bank account, separate from the rest of the operator’s funds. There are several controls over this bank account to further mitigate any risk associated with depositing your funds at this casino.

Customer Support

Whether you are new to online gambling world, or just new to this specific site, you may find that you need some questions answered once in a while. We think that customer support is an important aspect of any company, and it’s good to know that there is someone around who can answer your questions. This operator does have a number of ways you can get in touch. Unusually, there is a telephone number you can call. This isn’t something that we see very often anymore, but it’s always great to have more options, and a lot of people do still like to be able to speak to someone on the phone.

The live chat feature is really useful, as it also lets you speak to someone straight away. It is available between 9am and 11am, 7 days a week. Hopefully, this is enough time for you to get your queries answered. If not, there is also an email address which can be used outside of these hours.

Although this operator has plenty of ways that you can get in touch, we did not find their customer support team to be overly helpful. When we tested the live chat, we found that although there was almost no waiting time to speak to an adviser, they were not particularly helpful when we had specific questions. Their answers were often vague or did not quite answer what we had actually asked. It’s great to have several ways to get in touch, but it’s no good if the staff aren’t properly trained.

Usability of the Online Casino

This casino is very simple to use if all you want to do is play the games. The game selection is easily found on the main page, and the drop-down menu in the top left of the page means that you can always find your way easily. However, if you’re looking for more information about the site, maybe because you are new to it and want to find out some more about the operator, then there is really very little for you to find.

Another downside is the lack of options when you are browsing through the games. The games are broken down into categories: slots, casino, live casino, jackpots, instant win, and slingo. This is obviously useful, but we would usually expect to then also see some filtering options within each category. For example, many casinos allow you to filter the games by software provider, as many people have their favourites and want to be able to find them quickly. The lack of options mean that you have to just scroll through all the games to find what you are looking for. You can, at least, sort the games into an order, choosing from A-Z, popular, or most played.

Spin Genie App: Many Different Slots

The Spin Genie app is available to download onto your smart phone, so you should have no trouble playing at this operator while you’re out and about. If you don’t want an app taking up space on your phone, you can also play online from your phone or tablet. The site has been optimised for mobile, and so the graphics are still of a high quality, and the gameplay and navigation are very smooth. The layout is very similar to the desktop version too, so you should not have any trouble moving between different devices. If you do enjoy playing on your phone, you can also look at our best gambling apps of 2024.

Conclusion: Basic Online Casino with Variety of Games

If you are just looking for a place where you can play a variety of games from different software developers, then this operator will do. The game selection is pretty decent, especially considering that this is not a huge casino. It is great that there are separate sections for slingo and instant win games, and this is something that does set is apart from other operators.

However, we also found some major flaws on this site. The customer support leaves something to be desired, and there is no FAQs section, so you don’t really have a choice but to get in touch with the staff if you have a question. There is a severe lack of payment methods available, especially considering that Boku charges a fee for every transaction. This casino will not be making it into our list of the best online casinos, but if you’re a fan of slingo then you might find it an okay place to play.

Scams.info

Alfred Holland

Casino & Payment Editor at Scams.info

Alfie, hailing from a small town, had his horizons expanded when he set off to uni in the city. There he stumbled upon online casinos, marveling at how well the casino atmosphere transitioned to his laptop. He enjoys putting money on his beloved team Liverpool, but his one true love remains live casino games. 

My favourite part of the job is getting to help others discover online casinos and imparting any wisdom that I can.